RoseFeelsReviews 3,691

I recently had the misfortune of ordering a product from Rose Feels and I must say that my experience with their delivery service was nothing short of a nightmare. The excruciatingly long time it took for the product to reach me has left me utterly frustrated and immensely dissatisfied. I strongly advise against purchasing from them if you value timely delivery and good customer service.

First and foremost, the delivery timeframe mentioned on their website was completely misleading. It stated that the product would be delivered within a reasonable timeframe, which was precisely the reason I decided to place an order. However, little did I know that I was signing up for a never-ending waiting game. Weeks passed, and there was no sign of my package. I reached out to their customer support multiple times, only to receive generic responses that failed to address my concerns adequately.

To make matters worse, there was a complete lack of transparency regarding the status of my order. The company provided no updates or tracking information whatsoever until I filed a complaint with Pay Pal, leaving me in the dark about the whereabouts of my eagerly anticipated purchase. It felt like they simply didn't care about the inconvenience and frustration caused to their customers.

As days turned into weeks, I began to lose hope of ever receiving the product. It was disheartening to see other online retailers delivering items swiftly while Rose Feels failed to meet even the most basic expectations. Their inability to fulfill their promises seriously calls into question their reliability and professionalism.

Finally, after an agonizingly long wait of over three weeks, my order arrived. By that time, any excitement or anticipation I had initially felt had completely dissipated, replaced by sheer annoyance and disappointment as this was a Mother's Day gift. The product itself was nothing exceptional, and it certainly didn't make up for the extended waiting period I had to endure.

In conclusion, my experience with Rose Feel's delivery service was an utter letdown. The unreasonable delay, lack of communication, and the overall disregard for customer satisfaction has left a sour taste in my mouth. I strongly urge potential buyers to think twice before considering any purchase from this company. There are countless other reputable and reliable options available that prioritize their customers' time and satisfaction.

The shipping took way too long. The product did look good although there was nothing attached to hang it with.

There was no clear indication that the order might take weeks when I placed it and I paid for expedited shipping not realizing that such doesn't matter when there is no indication when my order would be ready. Regardless it has been a month and I still have no received the product. I reached out to customer service and still haven't gotten a response.

Paid for expedited shipping and customization (2-3 business days) after 10 (business) days received nothing and filed a claim with my bank to recover my loss.

My mother loved the gift. The quality was great. I do suggest ordering ahead and not waiting till last minute. I chose expedited shipping and it took awhile for my order to ship. But that was my fault for not reading thoroughly and just being overly excited to order!

It was a longer time than expected to receive the product that I ordered. I will not use a rosefeels again to purchase merchandise.

Ordered a week before mothers day did not receive item till week after mothers day. Why have 3 day shipping if they can't possible make that in time

The flower pot turned out beautiful and as expected but the shipping time is unacceptable. Shipping was suppose to take 4-8 business days and it took 3 weeks. The tracking info they gave me was a joke and I thought I had been scammed. It didn't give me any real updates as to where the item was or when it would be delivered. If you search Rosefeels online, they have a lot of negative reviews for long shipping times and items never received. I was just relieved that I hadn't been scammed and my item was received.

Arrived late after I paid extra for fast shipping and came partially broken

The product that showed up was great. Good quality and was exactly as advertised. However, this was ordered before Mother's Day and it didn't deliver until over a month after. So the deliver could be made quicker. Otherwise, great product.

Shipping took over a month to arrive but the product was worth the wait!

Still awaiting confirmation on production and shipment

Would not use RoseFeels again. It was not apparent that this was being put together in China- I ordered it about five days before Mother's Day just hoping there would be a chance. I paid expedited shipping which was an error on my part. WHY did you offer $4 cost for "special attention"? What special attention did that buy. This arrived 3 weeks after Mother's Day.
The extra time to craft the gift is understandable but should have been more clearly stated.
And I expect it takes 2 minutes to actually assemble it anyhow.

Product delivered a month late. Too late to give gift for Mother's Day.

Ordered for Mother's Day and didn't get it until Father's Day. Tracking never got updated and didn't receive anything until I start emailing them every single day. Really sucked too because I paid to get express delivery, would hate to know when it would have arrived on normal delivery.

Have been waiting over a month, still have not received it. They refuse to cancel my order... Trash!

I ordered something on May 1. It is June 7, and still no package. I've been told to wait up to 23 business days for my items to arrive, yet nothing has been delivered. So incredibly incredibly disappointing. No clue if I'll ever get my items.

I never received my packages.
This site is a fraud and a scam
I contacted rosefeels on three different occasions asking for a total refund. They refused to refund me my money.
It's ok though….y'all can suck a whales d***

I ordered this product almost 2 months ago, and still have not received it. This is unacceptable.

I ordered a Gift back on may 6 and still have not received order, I have emailed every week and have been told it would ship asap but still has not shipped.