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RoseFeels

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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RoseFeels Reviews Summary

The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.

This summary is generated by AI, based on text from customer reviews

service
2,027
value
132
shipping
134
returns
110
quality
1,941
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4,238 reviews

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Illinois
1 review
0 helpful votes
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Mother's Day
May 1, 2022

Quick, easy & worry free! The product was absolutely perfect! Exactly what I ordered and it got here very quickly!

Date of experience: May 1, 2022
West Virginia
1 review
0 helpful votes
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Happy
April 30, 2022

Very easy site to use. Product came in a short amount of time. Happy!

Date of experience: April 30, 2022
Virginia
1 review
0 helpful votes
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Amazing product
April 30, 2022

Product was beautiful. Ordered the love Grows Here heart tree for my mother's birthday. Names were spelt correctly, overall job well done. Would recommend for any gift to mother or grandmothers.

Date of experience: April 29, 2022
Colorado
1 review
0 helpful votes
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Product was better than advertised
April 30, 2022

Great feedback from their customer service, got my order taken care of instantly

Date of experience: April 29, 2022
New York
3 reviews
0 helpful votes
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Beautiful sign
April 29, 2022

Quick and easy. The sign I ordered was beautiful.
The only issue I had was I paid for speedy delivery and ended up taken 3 weeks to receive the sign and I had to email the company which is why I think it ended up being shipped when it was.

Date of experience: April 29, 2022
New York
1 review
0 helpful votes
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Whe the product was very nice, it took over 3 weeks to get delivery. So if you need it fast, choose another website. If you're a way in advance planner, order now!

Date of experience: April 28, 2022
South Carolina
1 review
0 helpful votes
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Excellent Product!
April 27, 2022

Easy, no guessing, everything made sense from order to fulfillment. Loved the rush option and communication.

Date of experience: April 27, 2022
North Dakota
1 review
0 helpful votes
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Great Product
April 27, 2022

Easy to create personalized items. Had a little shipping issue in which the seller worked very well with me in handling. Product looks great, would have liked a little more color contrast on woods. All in all this final product will make someone very happy :)

Date of experience: April 27, 2022
New York
2 reviews
0 helpful votes
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Quality is questionable
May 27, 2022

Playing rubbed off in two weeks. Delivery took three weeks.

Date of experience: April 27, 2022
Maryland
1 review
0 helpful votes
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Mother's Day gift
April 26, 2022

Quick and easy. No traps, no bait switch. Product was just as advertised.

Date of experience: April 26, 2022
Florida
1 review
0 helpful votes
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Happy with product
May 26, 2022

Great product but took longer than expected to be delivered.

Date of experience: April 26, 2022
Michigan
1 review
0 helpful votes
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Totally satisfied
April 26, 2022

I found this item while searching for something else. Good find! I am very happy with it.

Date of experience: April 26, 2022
California
1 review
0 helpful votes
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Venmo/Instagram plaque
April 26, 2022

I bought a Venmo/Instagram plaque with my scan on it and they sent it to me opposite. So the Venmo scan was on the Instagram side and the Instagram scan was on the Venmo side.): it looks really cute and I still use it. But it was almost $50 and I expected it to be written out correctly.

Date of experience: April 25, 2022
New York
1 review
1 helpful vote
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Personalized Gift
May 26, 2022

The product came out nice, though a little difficult to read names because the ink was too close in color to the material. I paid extra for fastest shipping. I found out too late that there is a production process that can take up to 10 business days. That was disappointing considering it arrived after the birthday party I needed it for.

Date of experience: April 25, 2022
North Carolina
1 review
0 helpful votes
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Fast turn around
April 25, 2022

Product came as pictured however the social icon stickers were a little crooked and the frame top right has slight damage.

Date of experience: April 25, 2022
Michigan
1 review
0 helpful votes
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Fantastic
April 25, 2022
Updated review

Simple and easy! Adorable, this was a gift the receiver absolutely loved it

Date of experience: April 25, 2022

Simple and easy
April 27, 2022
Previous review

Simple and easy

Date of experience: March 28, 2022
Ohio
1 review
0 helpful votes
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Fam tree board
April 25, 2022

It was alright took a little while to make and the site didnt say how long it would take to make but had speedy shipping which made it seem it would ome faster then it did but still took 3 week

Date of experience: April 25, 2022
New York
1 review
0 helpful votes
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Amazing Gift
April 24, 2022

Gift for my grandmas 75th birthday came out better than the picture Can't wait for her to see it. Thank you so much!

Date of experience: April 24, 2022
Arizona
1 review
0 helpful votes
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Think it's beautiful
April 24, 2022

I'll know more when I give it to the one I bought it for, which won't be until her birthday in June.

Date of experience: April 24, 2022
Louisiana
1 review
0 helpful votes
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Good Quality
April 23, 2022

Very good quality and design was exactly how I wanted it

Date of experience: April 23, 2022