On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
ROMWE Reviews Summary
ROMWE has a rating of 3 stars from 2,126 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ROMWE most frequently mention good quality, free shipping and online shopping. ROMWE ranks 8th among Discount Clothing sites.
We monitor reviews for authenticity
I love every piece that I received and they fit me well. They are super affordable, yet the quality is good! I highly recommend them!
I already have many things from the site Romwe. Everything is beautiful. Quality is also perfect. I love Romwe!
EXCELLENT ORDERS
Their clothes and shipments are quality and fast. I have not bought on a better fashion page. The sizes are correct and have a lot of variety!
I always love the clothes from Romwe, my orders have came in fast :) Customer Service is great and helpful.
I recommend Romwe to my friends, will definetely buy again~~~
I have been ordering from Romwe for years and some of my favourite pieces are from there! I have been wearing some pieces for years and they are still as good as new.
I am buying on Romwe from much months and I receive always what I
Expect! I know that buying in online shops can be little difficult,
But the first and important step is to know our good size. The
Products are just like on the photo and suits well. I usually read
Firstly reviews with photos and buy after.
The products arrive after 2 weeks.
I like this shop beacause I can save much money and be stylish.
Romwe is a spectacular store with beautiful and quality pieces! I love shopping at Romwe
Love is store!
Juliana
I've ordred so many items from romwe the Clothes are beautiful and nice quality.
Everything agrees with the description.The items are true to the size; fast shipped
I am very pleased! <3
I ordered a black jumpsuit from the site and I've gotten so many compliments on it! The jumpsuit looked exactly like the online pictures and it fit really well! I even did a work wear post about the outfit because it was so cute!
Alison
These were sent directly to me from China with very bad quality. They dont look the same as they are advertised.
Worst online shopping experience
Sus prendas son preciosas y de buena calidad. Los envíos cada vez llegan más rápido. Encantada con Romwe.
I have been ordering things from the site ROMWE for a long time.
The goods in this online store are inexpensive, you can also buy things here on sales. All things are of Chinese manufacture, factory quality. Most of all I like a huge assortment of dresses. I really like beautiful dresses and in ordinary stores I rarely find what I like. When buying on the site ROMWE, I can be sure that I will be one of the most stylish and fashionable girls in the city.
I really love the delivery of this store. Always on time, there is always a tracking number.
I like the quality of things. Especially like sweaters, always warm, soft and do not deteriorate after washing.
Reliability, quality and responsibility are the main reasons to choose a store ROMWE.
Hearing so many horror stories about shipping, quality and products not even arriving, I was starting to regret ordering from Romwe. I ordered 2 Print T-shirts and a hoodie, as I feel like buying jeans, dresses or other products that require high quality is too much of a risk. It took 7 days to arrive as delivery stated and easy-to-understand tracking on the Romwe website put my mind at ease that my clothes wouldn't evaporate into a black void after paying. Both t-shirts came perfect, exactly as shown in image and the hoodie was also perfect. I think you need to choose carefully, it's great for t-shirts, hoodies and some jumpers, but i'd buy jeans and dresses from more reliable retailers. Hope this helped!
The measurements are all wrong and the pictures are very misleading. The material is also so cheap and nasty. To return you have to pay a lot and is so stupid and such a hassle. Am never going to buy anything from here again.
Hi Hannah,
Thank you for ordering from our website, we are so sorry for letting you down.
The sizes on our site are not standard US or UK sizes, thus we have measurements on the each product page for your reference when purchasing, hoping to make it easier for you next time.
And normally, we do not pay for the return shipping charge, except for the quality issue, please kindly understand.
If you have any other concern, do not hesitate to contact us.
Romwe Customer Care
I have placed orders and they have come in fast and easy. Customer service is great at helping find solutions. I recommend them to anyone. Loved these, size fits, great materiale and cute clothes for a very reasonable price. Will definetely buy again.
I have gotten a couple of items from Romwe, all of which arrived very quick. The products are just like on the photos, and they are all good quality.
Clothes are beautiful and of good quality.
Everything agrees with the description.
The size fits perfectly.
Fast shipping!
I am very pleased!
I would recommend! :)
I love this online store they have variety collection and good quality and customer service are excellent
ABSOLUTELY HORRIBLE. 6/27 and have yet to receive my order much less a refund. My order claimed to ship 6/29 and they sent a un-trackable tracking number with no where to search it. When asked they said they didn't know what carrier was being used. DO NOT USE THIS SITE.
Hi Alisha,
Thank you for ordering from our website, we are so sorry for keeping you waiting.
We checked your order, the tracking number is 9261290980XXXXXXX, you could check through the link http://www.fedex.com/us/.
The package has been returned because of the incorrect address, we are so sorry for this kind of situation.
How about we process the refund to you directly? Or we could send a new package to you.
Waiting for your reply!
Romwe Customer Care
From the business
From Runway to Realway, Romwe aims to bring the top fast fashion into your days.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Panny,
Thank you for ordering from our website, we are so sorry for letting you down.
We have strict quality assurance before each product is packed and shipped, if the items came not like the pictures on the website, please send us a few pictures of the items you received, we would surely help you with the return and make this right for you.
Waiting for your reply!
Romwe Customer Service