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From the business
At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer Reviews Summary
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
This summary is generated by AI, based on text from customer reviews
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I tried to delete my account on line - but I couldn't find anywhere to do it. So I called - the person said they would take care of it and send me the stuff to do it or confirmation - but I've gotten nothing!
Hello Lawrence,
We appreciate your review but sorry to hear about this situation! Please respond to our private message with your email address for your account so we cant get this looked into. We hope to hear back from you soon!
Through Rocket Lawyer I created 2 subcontracts, I will look forward to using their services in the future.
Hello Jerry,
We greatly appreciate your review and so glad that you've enjoyed our service! Please let us know if you have any questions or concerns at this time by emailing us at [email protected]. Thanks!
My experience was great, going thru the menu was not complicated and my document looked very professional. I would highly recommend Rocket Lawyer.
Hey Dominic,
Thanks so much for your review, we greatly appreciate it! If you have any questions or concerns, please email us at [email protected]. Have a great day!
Hey Crow,
So glad that you've enjoyed our service, we're happy that you're happy! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!
The website was very easy to navigate and very helpful in providing information an understanding of verbiage within a document. I will be utilizing the service in the very near future.
Hello Charlene,
Thanks so much for your review, we're so glad to hear that you've enjoyed our service! Please let us know if you have any questions or concerns by sending an email to [email protected]. Have a great day!
Excellent app. Great customer service support. I highly recommend.
Hey Bernetta,
It's awesome to hear that you've had a positive experience with our service, that's great! Please let us know if you have any questions or concerns by emailing us at [email protected]. Take care!
The online service for Power of Attorney form was easy and convenient. However, due to my Mother's incompentancy, this service would not work.
Hello Robert,
We appreciate your star rating and sorry that the service didn't work out for your mother! It's great that you were able to get the legal document you needed though. Please let us know if you have any questions or concerns at this time by emailing us at [email protected]. Take care!
Everything was very easy to understand and very user friendly!
Thank you!
Hello Tyrone,
Thanks so much for leaving us a review, we're so glad that you've had such a positive experience with us! If you have any questions or concerns at this time, just send an email to [email protected]. Take care!
Everyone was a pleasure to deal with. Very professional but friendly. Understood my needs and situation
Hello Douglas,
We appreciate you taking the time to leave us a review and so glad that you've enjoyed our service! Please don't hesitate to email us at [email protected] with any questions or concerns. Have a great day!
I needed a rental agreement for a piece of property I own. I didn't want to pay a lawyer to draw it up so I searched online for help. I found Rocket Lawyer and they had just what I needed. Very simple and easy to do.
Thanks
Hello Richard,
Thanks so much for your review, it's greatly appreciated! If you have any questions or concerns at this time, just send an email to [email protected]. Take care!
Great. Very easy to get into and understand. I enjoy using it
Hello Lorrie,
So glad that you've enjoyed our service, we're happy that you're happy! If you have any questions or concerns at this time, just send an email to [email protected]. Take care!
Needing a Certification of a Family Trust, it took literally minutes to complete the purchase and download the Word/pdf.
Hello Sharon,
Thanks so much for your review, we really appreciate it! If you have any questions or concerns at this time, please email us at [email protected]. Have a great day!
Easy to use very affordable definitely will recommend
Hey Jasmine,
It's so great to hear that you were able to get what you needed from our service with ease and thanks so much for leaving us a review! If you have any questions or concerns, just send an email to [email protected]. Thanks again!
I needed a couple of forms to update my mom's will. It was easy! No expensive lawyers for a simple procedure.
Hello Paula,
We're really glad that you've had such a positive experience with us and greatly appreciate your review! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!
Difficult when you need to edit the document. Could not figure out how to cancel signature request in order to edit. Had to keep recreating.
Hi Dianne,
We appreciate your feedback, but if you ever need assistance in the future with editing, printing, downloading, etc., please call and speak with a representative at 877-881-0947 (M-F, 6am-6pm PT). Thanks!
It was a great service. I wanted a POA form and I must say that I was surprised to see how fast I had completed it.
Hello Nash,
We're happy to hear that you've had a good experience with our service so far, but please let us know if you have any questions or concerns by emailing us at [email protected]! Have a wonderful day.
A great way to get documents, such as Wills and other personal items needed.
Hello Yolanda,
It's so great to hear that you were able to get the documents that you needed from our service and thanks so much for your review! If you have any questions or concerns at this time, please email us at [email protected]. Take care!
I sign-up for the 7 day trial, I was pleased with the results, and also pleased at how easy it was to cancel the trial program.
Hi Raymond,
We're so glad that you've enjoyed our service and greatly appreciate your review! Please don't hesitate to email us at [email protected] with any questions or concerns. Have a wonderful day!
Helped me in need but don't anticipate further need.
Thanks again
Hello Louis,
Thanks for taking the time to leave us a review! If you would like to double check to make sure your membership has been downgraded (cancelled), please email us at [email protected] or give us a call at 877-881-0947 (M-F, 6am-6pm PT). Have a wonderful day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Leroy,
We're so glad that you've enjoyed our service and appreciate your review! Please let us know if you have any questions or concerns by sending an email to [email protected]. Have a wonderful day!