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At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
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Easy and affordable way to do your Last Will, definitely would recommend it. I forever procrastinated doing my Last Will and Testament, if I would have known how easy and affordable it was with this site I would have done it years ago! Glad we got this done and I don't have to worry anymore.
Easy to fill out and understand. Cost effective, another site was charging 3x as much! I would recommend this site to anyone who needs legal forms.
Hi Emily,
Thank you for your review, we really do appreciate the support! If you have any questions or concerns at this time, feel free to send us an email at [email protected].
It is a straight forward catch with the kind of legal documents needed and Rocket Lawyer was able to provide.
Hi Samuel,
We really appreciate your review, thanks so much! If you need anything else from us, feel free to email [email protected].
I downloaded it, and had it ready to notarize by the time the notary arrived, thanks. Just what I needed. I'll use you guys again next time I need a form. It was very quick and easy to find and get the form I needed. Thanks
Hi Jason,
Thanks so much for your review, we greatly appreciate it! If you have any questions or concerns at this time, feel free to email us at [email protected].
Outstanding, professional and individually oriented. I highly recommend Rocket Lawyer to provide any and all on anyones legal matters.
Hi Charles,
We sincerely appreciate your review and we're so glad that you've enjoyed your time with Rocket Lawyer! If you have any questions or concerns at this time, feel free to email us at [email protected].
I love your site. Your documents are easy to use and edit. Your site is user friendly and easily navigated. I can find what i need quickly. I trust that you've done the research to meet my needs as i proceed, anticipating questions i may not have considered before i complete my document. I feel confident that I'm leaving the site with exactly what i need.
Hey Elena,
Thanks so much for your review, we really appreciate it! We're really glad to know that you're enjoying our service. If you need anything else at this time, feel free to email us at [email protected]. Thanks again.
I needed a Confidentiality Agreement for a new hire. I registered with Rocket Lawyer and, in a short time, had exactly what I needed!
Hi Susi,
We sincerely appreciate your review and we're glad you were able to get what you needed accomplished with us! If you have questions or concerns at this time, feel free to email us at [email protected].
Was looking for something not complicated. Found it in this website. Also it wasn't expensive. It was very fast and easy, just what I was looking for.
Hi Nathalie,
Thank you so much for your review and we're glad that your experience with us was a good one! If you need anything else, just email us at [email protected].
The hospital needs the living will completed.
The Rocket lawer was easy and cost $20.00.
It made my life less complicated. It has to be signed by two people or notarized. Did it in less then one hour.
Hey Deanna,
We're happy to know that your experience with us was a positive one! If you have any questions or concerns at this time, don't hesitate to email us at [email protected]. Thanks so much!
Needed to create an NDA and it was a great user experience, the document was put together to my complete satisfaction.
Hi Jeffrey,
Thank you for your review and it's so good to know that your document creation experience was a positive one. If you need anything else, feel free to email us at [email protected].
Impressed!... I can't wait to see what else they can do for me in the way of organizing my estate. I'll never use the competition again - sorry Legalzoom.
Hi Bud,
We really appreciate your review and we're so glad that you've been enjoying our services here at Rocket Lawyer! If you need further assistance, feel free to email us at [email protected]. Thanks!
Rocket Lawyer has some of best looking and legally phrased documents available! The only problem is that you have to remember to quit your free membership within 7-days, or you will be billed $39.95 monthly!
Hi Mya,
Thanks so much for your review, we appreciate your feedback. We do offer our 7-Day Free Trial and customers are always more than welcome to downgrade their service whenever they'd like. We also have the option for customers to purchase their document. If you need anything else at this time, feel free to email us at [email protected].
I found the contract that I wanted. It was much better than what I hoped for and made my new business relationship much clearer.
Hey Carolina,
We're so glad that your experience with us has been such positive one! If you need anything else at this time, feel free to email us at [email protected].
Because of my original review on this site, and because I responded when Rocket Lawyer reached out again, my son was given a full refund for all the monthly charges that we considered to be in error. Honestly, I was doubtful when they told me they were trying to improve their Customer Service, but they came through and kept me informed at every step during the refund process. My now 5 stars is for the Customer Service.
Hey Sheri,
Thanks so much for your updated review, we sincerely appreciate it! We're glad that everything has worked out. If you or your son need anything else, feel free to email us at [email protected]. Thanks again, Sheri!
I left a review yesterday, received a response, followed instructions and called in as requested. An RL rep was going to see if they could rectify the matter. They couldn't do any sort of a refund because the charges in question were over a year old and their system wouldn't "let" them. Really? Rocket Lawyer doesn't have the means or technology to issue a credit to a credit card or write a refund check at any time? They did offer me a free membership - NO THANKS! But to anyone reading this - CALL IN QUICKLY IF YOU GET CHARGED ON YOUR CARD IN ERROR AFTER THINKING YOU'D CANCELED YOUR MEMBERSHIP. They didn't argue the fact that their emails and billing processes were misleading. I simply couldn't get a refund because the charges were so old. Stay away if you haven't done any business with them yet, and if you have, I feel your frustration.
I used Rocket lawyer for a legal papers (rental lease). Great website and easy. I haven't use the lawyer services yet.
Hey Maria,
Thank you so much for your review and we are really glad to hear that you enjoy the services that we provide here at Rocket Lawyer! If you need anything else at this time, you can email us at [email protected]. Thanks again.
I simply had am idea for a business and was clueless as to where to get started. This service allowed me the opportunity to get my ideas protected while going through the process of getting my copyrights.
Great service!
Hi Alister!
We really appreciate you taking the time to give us a review and we're so glad that you've had such a great experience with us here at Rocket Lawyer. If you need anything else, you can email us at [email protected].
I was in need of a document and found it at Rocket Lawyer. I was able to create the document, print it, and file it in one day's time.
Hey Alvin,
Thanks so much for your review and we're glad that you were able to get what you needed taken care with us! If you have any further questions or concerns, feel free to email us at [email protected].
I ordered a Quit Claim form online and I want to thank you for making it a painless experience. The user friendly prompts make it easy to complete any technical filling.
Hi Jacqueline,
We're really happy to hear that you've enjoyed our document creation process online! If you have any further questions or concerns, you can email us at [email protected]. Thanks so much!
I found the site and product very easy to use, convenient, well managed. Much better than expected for a very good price.
Hey Mara,
Thanks so much for taking the time to give us a review! We really appreciate the feedback and are glad to hear that you've had such a great experience with us. If you have any questions or concerns at this time, you can email us at [email protected]. Thanks again!
I was so impressed with how professional rocket lawyer paperwork was, and how simple they made it to create paperwork. They also went above and beyond to ensure you know what you're getting into (read the fine print people!) and their system for canceling- was simple and really user friendly. Plus their website is appealing and they have good marketing.
Hi Julie,
We really appreciate your review and we're so glad that you were able to get what you needed taken care of through Rocket Lawyer! If you have any other questions or concerns, please email us at [email protected]. Thanks so much!
Answer: Sorry, but I would try any other service before Rocket Lawyer. All they will do is take your money and then tell you to go find a lawyer. Waste of time and $$.
Answer: Hi Norma. We're happy to assist with any questions you have. Give us a call at 877-881-0947 M-F 6am-6pm PST. -Matt
Answer: Hello Erma, We are more than happy to help you out with downgrading your membership. Please email [email protected] or you can give us a call at 877-881-0947 (M-F, 6am-6pm PT).
Answer: Hi Robert, Thanks for your question. We do offer legal assistance/legal advice in our memberships. To find out more, please got to www.rocketlawyer.com or give us a call at 877-881-0947 (M-F, 6am-6pm PT).
Answer: Hi Brit, Thanks for your question. We are a legitimate business; our 7-day free trial does require credit/debit card information, but so long as it's downgraded (cancelled) within the 7 days, there is no billing whatsoever. If it isn't downgraded within that timeframe, then it will convert into the Premium Monthly Plan. You can downgrade your membership online, by phone, chat, or email. Please let us know if you have further questions or concerns.
Answer: Hello Randall, Please email us at [email protected] explaining your billing situation and be sure to include the email address that you've signed up with. The Free Trial is free for 7 days, if it's not cancelled within that time frame then it does convert into the Premium Monthly Plan, which is explained at the time of sign up. We hope to hear from you soon.
Answer: Hello Patrick, We're glad to look into this to make sure your membership was downgraded (cancelled). Please send an email to [email protected] including the email address that you've used to sign up with so we can take a look at your account.
Answer: Hi there Maria, Thanks for your question, but unfortunately this is not something that we can answer for you and we greatly apologize for that! You would need to get this answered by an attorney. If you're in a membership with us, you can ask a legal question in the "Ask a Lawyer" tab that we have when you're logged in to your account. If you need assistance locating it or if you'd like help with signing up for a membership, please call us at 877-881-0947 (M-F, 6am-6pm PT).
Answer: Hello Norma, We appreciate your question! Unfortunately I myself am not an attorney, so I am unable to answer your question as to how difficult it will be to file for a divorce on your own. At Rocket Lawyer, we do provide a Divorce Settlement Agreement and a Divorce Worksheet, which can help with this process, but it will not be the only documentation you will need. You may need to obtain documents from your local county clerk's office, I'd recommend giving them a call or visiting them in person. If you're in a membership with Rocket Lawyer, you're more than welcome to get a consultation set up with an attorney to discuss your situation at no extra cost. If you aren't in a membership and would like to find out more about what we have to offer, please feel free to give us a call at 877-881-0947 (M-F, 6am-6pm PT).


Hey Maiken,
We greatly appreciate your review and we're so glad to know that our services have made estate planning easier for you! Let us know if you need anything else by emailing us at [email protected]. Thanks!