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From the business

At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.


rocketlawyer.com
Founded in 2008
San Francisco, CA, United States
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All the legal help you need. Anytime. Anywhere.
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Rocket Lawyer Reviews Summary

Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.

This summary is generated by AI, based on text from customer reviews

service
92
value
84
quality
81

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Easy
September 18, 2017

Easy and affordable way to do your Last Will, definitely would recommend it. I forever procrastinated doing my Last Will and Testament, if I would have known how easy and affordable it was with this site I would have done it years ago! Glad we got this done and I don't have to worry anymore.

Date of experience: September 15, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hey Maiken,

We greatly appreciate your review and we're so glad to know that our services have made estate planning easier for you! Let us know if you need anything else by emailing us at [email protected]. Thanks!

New Jersey
1 review
0 helpful votes
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Effortless
September 16, 2017

Easy to fill out and understand. Cost effective, another site was charging 3x as much! I would recommend this site to anyone who needs legal forms.

Date of experience: September 13, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Emily,

Thank you for your review, we really do appreciate the support! If you have any questions or concerns at this time, feel free to send us an email at [email protected].

New York
1 review
0 helpful votes
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Addresses the legal Needs
September 12, 2017

It is a straight forward catch with the kind of legal documents needed and Rocket Lawyer was able to provide.

Date of experience: September 11, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Samuel,

We really appreciate your review, thanks so much! If you need anything else from us, feel free to email [email protected].

North Carolina
1 review
0 helpful votes
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I needed a health POA form fast
September 11, 2017

I downloaded it, and had it ready to notarize by the time the notary arrived, thanks. Just what I needed. I'll use you guys again next time I need a form. It was very quick and easy to find and get the form I needed. Thanks

Date of experience: September 8, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Jason,

Thanks so much for your review, we greatly appreciate it! If you have any questions or concerns at this time, feel free to email us at [email protected].

Virginia
1 review
0 helpful votes
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Rocket Lawyer
September 8, 2017

Outstanding, professional and individually oriented. I highly recommend Rocket Lawyer to provide any and all on anyones legal matters.

Date of experience: September 7, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Charles,

We sincerely appreciate your review and we're so glad that you've enjoyed your time with Rocket Lawyer! If you have any questions or concerns at this time, feel free to email us at [email protected].

Colorado
1 review
0 helpful votes
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User friendly
September 7, 2017

I love your site. Your documents are easy to use and edit. Your site is user friendly and easily navigated. I can find what i need quickly. I trust that you've done the research to meet my needs as i proceed, anticipating questions i may not have considered before i complete my document. I feel confident that I'm leaving the site with exactly what i need.

Date of experience: September 6, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hey Elena,

Thanks so much for your review, we really appreciate it! We're really glad to know that you're enjoying our service. If you need anything else at this time, feel free to email us at [email protected]. Thanks again.

Virginia
1 review
0 helpful votes
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In complete confidence...
September 6, 2017

I needed a Confidentiality Agreement for a new hire. I registered with Rocket Lawyer and, in a short time, had exactly what I needed!

Date of experience: September 6, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Susi,

We sincerely appreciate your review and we're glad you were able to get what you needed accomplished with us! If you have questions or concerns at this time, feel free to email us at [email protected].

Maryland
1 review
0 helpful votes
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Fast and easy
September 5, 2017

Was looking for something not complicated. Found it in this website. Also it wasn't expensive. It was very fast and easy, just what I was looking for.

Date of experience: September 5, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Nathalie,

Thank you so much for your review and we're glad that your experience with us was a good one! If you need anything else, just email us at [email protected].

California
1 review
0 helpful votes
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The hospital needs the living will completed.
The Rocket lawer was easy and cost $20.00.
It made my life less complicated. It has to be signed by two people or notarized. Did it in less then one hour.

Date of experience: September 3, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hey Deanna,

We're happy to know that your experience with us was a positive one! If you have any questions or concerns at this time, don't hesitate to email us at [email protected]. Thanks so much!

New York
1 review
0 helpful votes
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Good resource for legal help
September 4, 2017

Needed to create an NDA and it was a great user experience, the document was put together to my complete satisfaction.

Date of experience: September 1, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Jeffrey,

Thank you for your review and it's so good to know that your document creation experience was a positive one. If you need anything else, feel free to email us at [email protected].

Oregon
1 review
0 helpful votes
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Simple, Quick and Accurate
September 4, 2017

Impressed!... I can't wait to see what else they can do for me in the way of organizing my estate. I'll never use the competition again - sorry Legalzoom.

Date of experience: September 1, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Bud,

We really appreciate your review and we're so glad that you've been enjoying our services here at Rocket Lawyer! If you need further assistance, feel free to email us at [email protected]. Thanks!

South Carolina
1 review
0 helpful votes
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Rocket Lawyer has some of best looking and legally phrased documents available! The only problem is that you have to remember to quit your free membership within 7-days, or you will be billed $39.95 monthly!

Date of experience: August 28, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Mya,

Thanks so much for your review, we appreciate your feedback. We do offer our 7-Day Free Trial and customers are always more than welcome to downgrade their service whenever they'd like. We also have the option for customers to purchase their document. If you need anything else at this time, feel free to email us at [email protected].

California
1 review
0 helpful votes
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I found the contract that I wanted. It was much better than what I hoped for and made my new business relationship much clearer.

Date of experience: August 28, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hey Carolina,

We're so glad that your experience with us has been such positive one! If you need anything else at this time, feel free to email us at [email protected].

Louisiana
3 reviews
1 helpful vote
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Customer Service Came Through!
August 27, 2017
Updated review

Because of my original review on this site, and because I responded when Rocket Lawyer reached out again, my son was given a full refund for all the monthly charges that we considered to be in error. Honestly, I was doubtful when they told me they were trying to improve their Customer Service, but they came through and kept me informed at every step during the refund process. My now 5 stars is for the Customer Service.

Date of experience: August 24, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hey Sheri,

Thanks so much for your updated review, we sincerely appreciate it! We're glad that everything has worked out. If you or your son need anything else, feel free to email us at [email protected]. Thanks again, Sheri!


I left a review yesterday, received a response, followed instructions and called in as requested. An RL rep was going to see if they could rectify the matter. They couldn't do any sort of a refund because the charges in question were over a year old and their system wouldn't "let" them. Really? Rocket Lawyer doesn't have the means or technology to issue a credit to a credit card or write a refund check at any time? They did offer me a free membership - NO THANKS! But to anyone reading this - CALL IN QUICKLY IF YOU GET CHARGED ON YOUR CARD IN ERROR AFTER THINKING YOU'D CANCELED YOUR MEMBERSHIP. They didn't argue the fact that their emails and billing processes were misleading. I simply couldn't get a refund because the charges were so old. Stay away if you haven't done any business with them yet, and if you have, I feel your frustration.

Date of experience: April 19, 2017
Florida
1 review
0 helpful votes
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Great resource
August 22, 2017

I used Rocket lawyer for a legal papers (rental lease). Great website and easy. I haven't use the lawyer services yet.

Date of experience: August 22, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hey Maria,

Thank you so much for your review and we are really glad to hear that you enjoy the services that we provide here at Rocket Lawyer! If you need anything else at this time, you can email us at [email protected]. Thanks again.

New York
1 review
0 helpful votes
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Great service for startups!
August 18, 2017

I simply had am idea for a business and was clueless as to where to get started. This service allowed me the opportunity to get my ideas protected while going through the process of getting my copyrights.

Great service!

Date of experience: August 18, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Alister!

We really appreciate you taking the time to give us a review and we're so glad that you've had such a great experience with us here at Rocket Lawyer. If you need anything else, you can email us at [email protected].

Colorado
1 review
0 helpful votes
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I was in need of a document and found it at Rocket Lawyer. I was able to create the document, print it, and file it in one day's time.

Date of experience: August 16, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hey Alvin,

Thanks so much for your review and we're glad that you were able to get what you needed taken care with us! If you have any further questions or concerns, feel free to email us at [email protected].

California
1 review
0 helpful votes
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Great user friendly experience
August 15, 2017

I ordered a Quit Claim form online and I want to thank you for making it a painless experience. The user friendly prompts make it easy to complete any technical filling.

Date of experience: August 15, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Jacqueline,

We're really happy to hear that you've enjoyed our document creation process online! If you have any further questions or concerns, you can email us at [email protected]. Thanks so much!

Florida
2 reviews
0 helpful votes
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User friendly
August 15, 2017

I found the site and product very easy to use, convenient, well managed. Much better than expected for a very good price.

Date of experience: August 15, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hey Mara,

Thanks so much for taking the time to give us a review! We really appreciate the feedback and are glad to hear that you've had such a great experience with us. If you have any questions or concerns at this time, you can email us at [email protected]. Thanks again!

Virginia
1 review
0 helpful votes
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Thoughtful and Easy
August 10, 2017

I was so impressed with how professional rocket lawyer paperwork was, and how simple they made it to create paperwork. They also went above and beyond to ensure you know what you're getting into (read the fine print people!) and their system for canceling- was simple and really user friendly. Plus their website is appealing and they have good marketing.

Date of experience: August 10, 2017
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Julie,

We really appreciate your review and we're so glad that you were able to get what you needed taken care of through Rocket Lawyer! If you have any other questions or concerns, please email us at [email protected]. Thanks so much!