RobinhoodReviews 283

They'll take your money and they won't give it back. I invested a small amount of money, the pandemic hit I needed to get it back or reorganize it or whatever. They kept it?

I have been trying to log into my account and they keep saying they are sending a code.
I've been waiting about 15 minutes, sent 3 emails requesting the code and no response.
I am so angry that they have my money and I have no way of getting it back.
Same problem with Coinbase.

I have had an account for months and bought a few stocks. I was always able to use my pin and see my stocks. Suddenly when I entered my pin it did not work, came up like I was applying for a new account and got a message from Robinhood that my account application was rejected. I provided everything that support requested to verify but I am still denied access. So now I do not know what happened to my stocks or my money. BEWARE OF THIS COMPANY!

My account in robin-hood was permanently deactivated. It stated that my restrictions has been adjusted so that i can sold my remaining shares. But nothing has change the restrictions still they same, I cannot do anything. I emailed them like everyday in past 3weeks no reply. They don't accept a phone call because my account is deactivated. Please help.

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BEWARE. They will take your money without any verification but using it to buy or worse trying to get it back will require government photo id's and jumping through hoops. This seems to be dishonest at best.

Been trying to close my account with robinhood horrible company. Horrible to their clients, don't fall for their scams of free Shares that they promise When you try to claim it, it will say that you receive it and there will be an error. I'm being forced to stay with them because Of there's crappy $3 share they give you that's worthless And you cannot withdraw it so you cannot close your account so be careful if you choose to use them still trying to close my account over 2 weeks and nothing

I signed on months ago. I wanted to see what it was all about. Well, after looking into it, I decided it wasn't for me but there's a catch... you can't un-sign up. They offer you a free stock to start. Sounds awesome, right? Nope. It is the item that never lets you leave. In order to close out your account (that never really existed), you have to sell all YOUR stock and it has to be at a certain amount. Well, the free stock you received, can not be sold so, you can NEVER close out your account. And, no matter how many times you request it and offer to give back the "stock", they avoid your questions and never ever close out your account that you have never used and have never connected to any purchase and/or sell of stock. Oh, and to call, you have to have an account that you don't really have. Make sense? I would never recommend to anyone!

Had some unusual notification on my app after the Data Breach news. Tried a lot of numbers finally I was able to reach them at 1855 9O9 2795 and they were able to resolve my issue.

Robinhood DOES NOT HAVE 24/7 PHONE SUPPORT! CALL 650-two nine four 4858 AND PRESS 1 AND YOU WILL BE TOLD THE OFFICE IS CURRENTLY CLOSED AND TO CALL BACK DURING TRADING HOURS,,, THIS MESSAGE IS WHAT YOU WILL HEAR IN THE MIDDLE OF THE TRADING DAY! NO 24/7 SUPPORT UNLESS IT IS LIKE MAYBE 1 SPECIFIC DAY A YEAR! I HAVE CALLED MULTIPLE TIMES, LEFT MULTIPLE CALL BACK NUMBERS AND AS OF THIS REVIEW HAVE YET TO SPEAK TO ANYONE! REGARDLESS OF THE PROMPT, ALL THAT HAPPENS IS YOU ARE TOLD TO PLEASE KEEP HOLDING, AFTER 10 - 15 MINUTES YOU ARE TOLD TO LEAVE YOUR MESSAGE AND SOMEONE WILL RETURN YOUR CALL,,, THEY ARE LIARS! THEY HAD A 1.1 RATING ON GOOGLE AND I ASSUME PAID GOOGLE A BUNCH OF MONEY TO REMOVE ALL THE 1 STAR REVIEWS,,, MONEY TALKS!

You can't call them. You can email them, but they won't answer. This is the absolute worst customer service I have ever encountered. Buyer Beware.

I don't have much in Robinhood stocks (to put it mildly), but I used to be able to watch the stock and add to it online. Then the website denied access unless I furnish a photo ID. I am not comfortable with that and told them so in emails. There are other ways to identify a person that is less intrusive. We went back and forth several times in emails, with their C. S. sending me the same canned responses over and over, on a wild goose chase. I repeatedly told them I want to cash it in and get my money back; they are not a company I want to do business with. They stopped corresponding. Now, I not only cannot get into the website without furnishing a photo ID — but they will not even accept my user name and password! Robinhood has my money and they are keeping it and refuse to give it back. I 100% want to close my account and have nothing to do with them again. But Robinhood has barred me from accessing my money in any way. In an email they wrote: "Your Robinhood Financial account has been locked. You will no longer be able to use your brokerage account."

I have never been so angry at a company in my life! I am 68 years old, on limited income. The amount is a pittance, but I don't have money to throw away. And at this point it's more a matter of principle. They literally stole from me!

Robin Hood is playing mind games on August 5th 2021 I purchase stock on $cash app at 3:45pm 3:45pm and 3:49 pm market had 11 minutes to closing which is 4:00pm. Their stocked dipped low as 27.6%. I purchased at 26.4 buying $1 at a time. For 3days my bar graph wouldn't show my purchase price. When it did I made some gains. Never the less they didn't want me making money because they graph is saying I purchased stock at this price. 61.86% and 46.38% the graph isn't right. 3:00 pm and 4pm I purchased on the time I indicated I know for sure I did here's my proof. I would like everyone to read this article on https://www.Reuters.com.finance Headline reads Robinhood shares dive 27.6%; filing sparks worries early investors could sell. The article came out on August 6th at 6:19 pm. Is there anyone else that caught that dip. They're ripping people off and I'm gonna expose them for being scoundrels they belong on America greed,

The app is work in progress without any progress. There is almost no customization at all, and the trading is rather cumbersome. Transfer of money to Robinhooh or from it takes a week - 5 business days. You cannot setup a beneficiary to your account.
Customer Service is a nightmare. I requested to cancel my Robinhood debit card ( note that card is open by Sutton Bank, so check all the perks you get when you open account with Sutton Bank instead of) 3 days ago. I submitted requested documents 3 times already. The whole process is so lame. The document requested have been: my selfie holding a government issued photo ID, the back of that ID, the front and back of my social security. They should be in JPEG orJPG format, but you would learn that after few hours by email. You should not combine the two items in the same picture, but this you would learn after additional few hours, usually next day. This is all for a simple verification and, according to Robinhood for your security. There is no such verification when you request that debit card ( join cash management) though.
Also, please read about Massachusetts seeking to revoke ROBINHOOD license.

DO NOT USE!

This app is not only an untrustworthy trading platform, but it specifically curates settings to take advantage of customers. If you incur a fee they will sell your shares without consent - there is no trading transparency - they preset dividend reinvesting so any profits you generate are forced back into the market so Robinhood can take advantage of inexperienced investors. Go use E-Trade or any other trading platform. Do not waste your time and money on such a tremendously fraudulent company.

THIS COMPANY HAS BEEN SUCH A HORRIBLE EXPERIENCE FOR ME. I HAVE HAD A TRADING ACCOUNT WITH ALMOST EVERY BROKER. TRYING TO FIND WHICH ONE I LIKE BEST AND BY FAR ROBINHOOD IS THE WORST. MONEY WASN'T ADDING UP IN MY ACCOUNT BUT THEY DON'T PROVIDE ENOUGH TRANSPARENCY REGARDING THEIR USERS ACCOUNT INFORMATION TO VERIFY ANYTHING. SO MY COMPLAINT TO BBB COULDN'T PROCEED. THIS COMPANY HAS NO REAL CONTACT LINE. SO THEY WON'T BE ABLE TO ADDRESS ANY ISSUE YOU MIGHT HAVE REGARDING YOUR ACCOUNT AND WHEN YOU DO GET AHOLD OF SOMEONE THEY WILL ACT LIKE THEY DON'T KNOW HOW TO HELP YOU AND SEND YOU TO SOMEONE ELSE. THEY RESTRICTED MY ACCOUNT SO I CAN NOT TRANSFER OUT NOR CAN I WITHDRAW INTO ACCOUNTS THAT ARE IN MY NAME WITH MY SSN. SO THERE SHOULD BE NO ISSUE. NO.
BECAUSE I CONTACTED BBB AND FILED A COMPLAINT THEY RESTRICTED MY ACCOUNT AND WILL NOT ALLOW ME TO HAVE MY MONEY BACK. IT'S A $1616 ACCOUNT THAT THEY ARE STEALING FROM ME AND THE BBB NOR ROBINHOOD SEEMS TO BE DOING ANYTHING ABOUT IT. THE RESPONSES I HAVE RECEIVED DON'T ADDRESS ANY OF MY ISSUES. THEY DON'T GIVE ME A TIMELINE ANYTHING. BASICALLY, BLATANTLY STEALING MY MONEY. AND NOT LEAVING ME ANY ROUTE TO TAKE TO GIVE ME MY MONEY BACK. ROBINHOOD HAS STOLEN MY ENTIRE ACCOUNT AND THE BBB NOR ROBINHOOD IS DOING ANYTHING ABOUT IT.

Deposited $13,500 EVERYthing was good for a couple of months and they locked my account and have not been able to access it for over a month. Customer service is a joke.

I sold $5,000 of stock on 6-21-21 and only received $2,000 back. $1,000 in each of my 2 bank accounts. I can't even get a response from my email inquiry. Is this a common rip off practice for this
Platform?