Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The overall reputation of the company is significantly marred by consistent complaints regarding its customer service. Customers frequently express frustration over long wait times, unresponsive support, and unresolved account issues, often leading to a lack of trust in the platform. While some users appreciate the user-friendly interface and the control over their investments, the negative experiences overshadow these positives. Concerns about account security and unauthorized transactions further exacerbate dissatisfaction. Overall, the sentiment indicates a pressing need for the company to enhance its customer support and communication processes to regain consumer confidence.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Thieves, fraud, scammers. Don't give them a penny nor use any of their services. Hope they are sued for everything they have!
RH decides what their customers can and cannot buy when it suit them or their hedge fund owners. Do yourself a favour and use antother broker.
Please stay away from these criminals. They will not let you buy stocks like AMC or GME when they are moving, they will only let you sell. I will never use them ever again and you should do the same. I would give them zero stars if I could.
Their name may be robinhood but they are in fact the opposite. They help the rich steal from the poor. If the poor steal from the rich they make sure to put a stop to it. Name is misleading.
Robinhood's actions on January 28th really just proved that they are completely against "Democratizing finance for all", their own slogan. Preventing retail investors from buying the stock they want because of volatility just to "protect us" is a complete lie. Slimy company. I smell a class action coming.
Title says it all, stay away. Only allowing sell orders is the epitome of market manipulation. To be named "Robinhood" is hilariously ironic.
This app/website is currently performing ILLEGAL market manipulation by blocking stocks to buy, but not sell. They are working AGAINST the common folk to prop up the billionaire hedge fund racketeers and screwing us out of our stocks. They CANCELED MY STOCK ORDER AFTER THE MARKET OPENED!
I made a purchase only about an hour after close yesterday and this morning I got a notice saying my order was canceled. WHY?! I BOUGHT THOSE STOCKS! YOU CAN'T CANCEL AFTER I BOUGHT THEM IF I GOT THEM BEFORE YOU CLOSED THE TRADE TO BUY!
Class action lawsuit incoming!
Not user friendly at all. It glitches and freezes, the interface is confusing and complicated, and the trading is very difficult.
Claims to Democratize investing then they backstab their customers and suppress their investments because it wouldn't be a good look for their investment partners. They lost a lot of good citizens a lot of money and with that lost a lot of good customers, shame of you.
The CEO and anyone else involved or complicit in their unlawful stock manipulation should be jailed. The people have spoken...
Robinhood protects their hedge fund buddies by limiting the purchasing of shares. They are the opposite of Robinhood. They steal from the poor and give to the rich.
NEVER USE THIS COMPANY!
Zero customer service and they do that on purpose, withdrawal restriction when I my last deposit went through 16 days ago, sold my last stock 9 days ago so there is no excuse. I contacted customer service over a week ago and even tried Twitter, Google play review, Facebook, etc to try and get a response Nland nothing. I made formal complaints and am probably going to have to file lawsuit to close account. Contacted the attorney general, finra and my lawyer today.
It is app manipulated by big hedge funds and they halt trading whenever the big guys are loosing money. Do not use it! #boycott
$#*! robinhood, you're stealing from working people. We will remember this you incendiary group of financial cucks.
Do not, ever, under any circumstances use this broker. Please! They will screw you. Blocking your ability to buy certain stocks. I hope a class action law suit will be done agains them!
Just initiated my transfer of holdings from Robinhood to Fidelity and am closing account immediately. Not being able to buy or access your own holdings to buy more is not lawful and I don't need them or trust them with my money. Wish I could give a negative star.
They need to change their name. They are literally blocking buys and only allowing selling of well performing stocks. Their actions have to be illegal. This is predatory. Stay far away. SEC please investigate.
This company is deciding which stocks to allow investment in and all the sudden, will block purchase orders of stocks overnight without any announcement or reason why. I will never again use this terrible app! Please be sure to file your complaints with the SEC to let them know Robinhood is blocking your investments as they see fit and causing stock price to plummet because of it! https://www.sec.gov/oiea/Complaint.html
Answer: I also lost a lot to investment scam... I wouldn't give up if I was you cuz it's your hard earned money and you deserve better trusting this cheap scammers. I sought the services of Phoenixsouls.com They were able to recover my money back I'll recommend them anyday and anytime. They should be able to help get your money back. You can look up their website at Phoenixsouls.com Have a good day
Answer: YOU DO NOT GET BACK YOUR MONEY. SO ONLY INVEST THE MONEY YOU CAN AFFORD TO LOSE. ITS BEST TO STAY AWAY FROM ROBINHOOD FROM THE START.
Answer: Yea me too no freaking help whatsover. 10 emails and nothing i'm so pisssed
Answer: No you don't get help, i've sent 10 emails since 10 days ago and now freaking replies. Never traded on margin or options and initiated a transfer out of robinhood yet they didn't move everything and now say I owe them money. Plus things I sold out completely on 1/27 showed up in my Merrill account on 2/2 BUT at a way higher price than I paid. So such a scam and they will never help you
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account