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Robinhood

1.4

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Robinhood Reviews Summary

The overall reputation of the company is significantly marred by consistent complaints regarding its customer service. Customers frequently express frustration over long wait times, unresponsive support, and unresolved account issues, often leading to a lack of trust in the platform. While some users appreciate the user-friendly interface and the control over their investments, the negative experiences overshadow these positives. Concerns about account security and unauthorized transactions further exacerbate dissatisfaction. Overall, the sentiment indicates a pressing need for the company to enhance its customer support and communication processes to regain consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
158
value
145
quality
135

We monitor reviews for authenticity

California
1 review
8 helpful votes
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Horrendous company
January 28, 2021

Thieves, fraud, scammers. Don't give them a penny nor use any of their services. Hope they are sued for everything they have!

Date of experience: January 28, 2021
Maryland
1 review
1 helpful vote
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Criminals
January 28, 2021

Thieves- if the hedge funds aren't making money than neither are u.
Hoping they get it hard in the a$$ in jail

Date of experience: January 28, 2021
Norway
1 review
2 helpful votes
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RH decides what their customers can and cannot buy when it suit them or their hedge fund owners. Do yourself a favour and use antother broker.

Date of experience: January 28, 2021
Colorado
1 review
2 helpful votes
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Robinhood is Trash
January 28, 2021

Please stay away from these criminals. They will not let you buy stocks like AMC or GME when they are moving, they will only let you sell. I will never use them ever again and you should do the same. I would give them zero stars if I could.

Date of experience: January 28, 2021
Costa Rica
1 review
1 helpful vote
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Hypocrites
January 28, 2021

Their name may be robinhood but they are in fact the opposite. They help the rich steal from the poor. If the poor steal from the rich they make sure to put a stop to it. Name is misleading.

Date of experience: January 28, 2021
Maryland
1 review
2 helpful votes
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Robinhood's actions on January 28th really just proved that they are completely against "Democratizing finance for all", their own slogan. Preventing retail investors from buying the stock they want because of volatility just to "protect us" is a complete lie. Slimy company. I smell a class action coming.

Date of experience: January 28, 2021
Canada
1 review
2 helpful votes
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Market Manipulation
January 28, 2021

Title says it all, stay away. Only allowing sell orders is the epitome of market manipulation. To be named "Robinhood" is hilariously ironic.

Date of experience: January 28, 2021
Washington
1 review
1 helpful vote
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This app/website is currently performing ILLEGAL market manipulation by blocking stocks to buy, but not sell. They are working AGAINST the common folk to prop up the billionaire hedge fund racketeers and screwing us out of our stocks. They CANCELED MY STOCK ORDER AFTER THE MARKET OPENED!
I made a purchase only about an hour after close yesterday and this morning I got a notice saying my order was canceled. WHY?! I BOUGHT THOSE STOCKS! YOU CAN'T CANCEL AFTER I BOUGHT THEM IF I GOT THEM BEFORE YOU CLOSED THE TRADE TO BUY!
Class action lawsuit incoming!

Date of experience: January 28, 2021
Georgia
1 review
0 helpful votes
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Glitches and Freezes
January 28, 2021

Not user friendly at all. It glitches and freezes, the interface is confusing and complicated, and the trading is very difficult.

Date of experience: January 28, 2021
California
1 review
1 helpful vote
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Claims to Democratize investing then they backstab their customers and suppress their investments because it wouldn't be a good look for their investment partners. They lost a lot of good citizens a lot of money and with that lost a lot of good customers, shame of you.

Date of experience: January 28, 2021
New York
1 review
3 helpful votes
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The CEO and anyone else involved or complicit in their unlawful stock manipulation should be jailed. The people have spoken...

Date of experience: January 28, 2021
Iowa
1 review
0 helpful votes
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Robinhood protects their hedge fund buddies by limiting the purchasing of shares. They are the opposite of Robinhood. They steal from the poor and give to the rich.

NEVER USE THIS COMPANY!

Date of experience: January 28, 2021
Wisconsin
1 review
9 helpful votes
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Never use Robinhood
January 28, 2021

Zero customer service and they do that on purpose, withdrawal restriction when I my last deposit went through 16 days ago, sold my last stock 9 days ago so there is no excuse. I contacted customer service over a week ago and even tried Twitter, Google play review, Facebook, etc to try and get a response Nland nothing. I made formal complaints and am probably going to have to file lawsuit to close account. Contacted the attorney general, finra and my lawyer today.

Date of experience: January 28, 2021
Serbia
1 review
0 helpful votes
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It is app manipulated by big hedge funds and they halt trading whenever the big guys are loosing money. Do not use it! #boycott

Date of experience: January 28, 2021
Nevada
1 review
1 helpful vote
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$#*! robinhood, you're stealing from working people. We will remember this you incendiary group of financial cucks.

Date of experience: January 28, 2021
Canada
1 review
1 helpful vote
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Complete garbage
January 28, 2021

Do not, ever, under any circumstances use this broker. Please! They will screw you. Blocking your ability to buy certain stocks. I hope a class action law suit will be done agains them!

Date of experience: January 28, 2021
Texas
1 review
3 helpful votes
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Just initiated my transfer of holdings from Robinhood to Fidelity and am closing account immediately. Not being able to buy or access your own holdings to buy more is not lawful and I don't need them or trust them with my money. Wish I could give a negative star.

Date of experience: January 28, 2021
Massachusetts
1 review
1 helpful vote
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Market Manipulators
January 28, 2021

They need to change their name. They are literally blocking buys and only allowing selling of well performing stocks. Their actions have to be illegal. This is predatory. Stay far away. SEC please investigate.

Date of experience: January 28, 2021
Texas
1 review
0 helpful votes
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The worst
January 28, 2021

Guess the "Free Market" is only free for Hedgefund managers huh.
Corrupt Corrupt Corrupt Corrupt Corrupt

Date of experience: January 28, 2021
South Carolina
1 review
3 helpful votes
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Market Manipulation and Leading Investors
January 28, 2021

This company is deciding which stocks to allow investment in and all the sudden, will block purchase orders of stocks overnight without any announcement or reason why. I will never again use this terrible app! Please be sure to file your complaints with the SEC to let them know Robinhood is blocking your investments as they see fit and causing stock price to plummet because of it! https://www.sec.gov/oiea/Complaint.html

Date of experience: January 28, 2021