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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,171
quality
11,977
This company responds to reviews on average within 4 days

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138,856 reviews

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Florida
1 review
0 helpful votes
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RevZilla done good
August 26, 2025

RevZilla done good. Good is RevZilla. Order from here again I will.

Date of experience: August 16, 2025
Colorado
1 review
0 helpful votes
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I ordered the wrong battery size for my motorcycle online and I called the store and Fasial answered and did some research and found the correct size and said I could bring in my return and he would help me order the correct one. His expertise and professionalism is unmatched and I appreciated him going the extra mile to help me.

Date of experience: August 15, 2025
Idaho
1 review
0 helpful votes
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Wanted to inform we received part but have yet had time to install will update when we do. Thanks

Date of experience: August 15, 2025
GB
1 review
0 helpful votes
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On time delivery. Great selection of motorcycle products.

Date of experience: August 15, 2025
Georgia
1 review
0 helpful votes
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Motorcycle portable airpump
August 26, 2025

Was in the market for battery powered air pump. Didn't want one that needed to be plugged into a AC adapter. This solved my issue for a air gage and pump, with an added bonus to be able to change my phone on long rides.

Date of experience: August 15, 2025
California
1 review
0 helpful votes
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So far, so good!
August 26, 2025

Other than the anticipated date delivery changes, my experience has been pretty good.

Date of experience: August 15, 2025
Colorado
1 review
0 helpful votes
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As expected from years of service
August 26, 2025
Updated review

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Date of experience: August 15, 2025

Small, kinda flimsy with overkill closure
July 23, 2025
Previous review

Depending on the glove I wear a men's 3xl glove and sometimes can get away with a 2xl. These 3xl gloves fit more like a small 2xl with long fingers and have had a small rip on both gloves trying get them on where the cuff meets the hand but once on feeks and and breathed as goo s as hoped. Then, the velcro closure sticks like nothing ever before as almost needing pliers to get ahold it to finally get it to release. In general I like the color and ventilation so opted yo keep them but will not buy them again. They are billed as ADV gloves but I got them for street use on my trike.

Date of experience: July 13, 2025
Rhode Island
3 reviews
2 helpful votes
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Helmet did not come with a visor lock!
August 26, 2025
Updated review

Since the helmet did not come either a visor lock, a very important safety device, I returned the helmet for a refund. This feature (or lack thereof) should be clearly stated in the product feature section. A helmet visor lock is important, particularly in case of a fall.

Date of experience: August 15, 2025

After chatting online with a Revzilla customer representativ...
August 14, 2025
Previous review

After chatting online with a Revzilla customer representative who answered my questions about the size of the helmet I was looking at, I purchased the helmet. Hopefully, it will fit well. If it doesn't, I was told to just return it for an exchange, which should not be a difficult process.

Date of experience: August 4, 2025
New Jersey
1 review
0 helpful votes
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Great service
August 26, 2025

Thank you guys. Great gear, great service. Totally recommend

Date of experience: August 15, 2025
Montana
1 review
0 helpful votes
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Schuberth Helmet
August 25, 2025

My experience was great. There was a revzila trailer at the Sturgis that I visited. The staff was very knowledgeable and very helpful. Because of that I order a helmet on the spot and received in just a few days. Pricing was reasonable and shipping was free.

Date of experience: August 2, 2025
Puerto Rico
1 review
0 helpful votes
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Game-Changing Comfort & Style
August 25, 2025

Build quality is outstanding: the stitching is clean, the cover material feels tough yet comfortable, and it has that premium look that makes the bike stand out. The SDC design gives it a performance vibe without sacrificing comfort.

Date of experience: August 15, 2025
California
1 review
0 helpful votes
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Great jacket great company.
August 25, 2025

So many online companies can't seem to fathom basic customer service. Revzlilla is a standout. Fast shipping, good packaging stellar contact and they even check to make sure you got your package. 12 stars. The only place I'll shop from now on.

Date of experience: August 15, 2025
Illinois
1 review
0 helpful votes
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Quick and easy
August 25, 2025

Parts were easy to find shipped quickly. I will definitely be a returning customer.

Date of experience: August 15, 2025
California
1 review
0 helpful votes
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Icon Riding Vest Jacket
August 25, 2025

First off there was a delay in shipping. Which I get can happen. But then I received the jacket, and the zipper wont zip all the way. And with all the time I have already waited now I have a jacket that kinda works and wasnt cheap at all.

Date of experience: August 15, 2025
New York
1 review
0 helpful votes
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My latest experience with Revzilla
August 25, 2025

I recently ordered a replacement tire from my motorcycle. I've made an error in purchasing a tubeless tire instead of a tire that supports innertubes. I called Revzilla's customer service to try and cancel my order before it was shipped; A representative informed me I couldn't cancel my order once it was placed. Although, this was a set back for me, I was given a full refund and I also didn't need to pay to return my oder. The two people I spoke to were patient and seemed to try to be as helpful as they could within their capacity of control over my circumstances. Overall, it was one of the better experiences I've had when speaking to people in customer service.

Date of experience: August 15, 2025
Ohio
1 review
0 helpful votes
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Great thanks
August 25, 2025
Updated review

Even tho I made the mistake and ordered the wrong visor for my helmet... I had a great experience ordering an receiving my order from Revzilla... thank you all an will b doing more business with you soon

Date of experience: August 15, 2025

Thanks yall r awesome!
August 11, 2025
Previous review

Thanks yall r awesome!

Date of experience: August 1, 2025
Tennessee
1 review
0 helpful votes
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Received quite old tires
August 25, 2025

I've ordered a lot of tires through Revzilla and am normally satisfied with the selection and speedy delivery. This order consists of Continental Trail Attack 3's which are a great tire for my Triumph Tiger 1200 GT Explorer especially after the Metzeler rear tire recall. The rear 150/70 ZR18 has a mfg date of 3824 which I kind of understand. The front 120/70 ZR19 however has a mfg date of 5023 which I find pretty old for a new tire in August of 2025. Some times I feel like the old tire stock is being dumped on catalog orders.

Date of experience: August 15, 2025
New York
1 review
0 helpful votes
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Helmet and boots
August 25, 2025
Updated review

Very simple app love the variety to choose from products came fast and excellent would definitely shop from here again wish the prices were a little bit lower on some things though

Date of experience: August 15, 2025

Very easy to work with
August 11, 2025
Previous review

Very easy to work with

Date of experience: August 1, 2025
Wisconsin
1 review
0 helpful votes
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Mostly great product
August 25, 2025

For the price the product is great, although zi feel like the headphones could have a little more bass. Other than that my only issue is the left headphone always wants to come out of place when putting my helmet on and off and if it does pop out of place even a little, my left ear will be really sore when I go to take my helmet off after a ride.

Date of experience: August 15, 2025
Virginia
1 review
0 helpful votes
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Helmet Accessories
August 25, 2025

Very fast service and good customer service. I will always purchase all my products from Revzilla

Date of experience: August 15, 2025