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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,147
quality
12,000
This company responds to reviews on average within 4 days

Instant Feedback

137,751 reviews

We monitor reviews for authenticity

New Mexico
1 review
0 helpful votes
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OEM product works and is doing amazing
September 4, 2025

Product came in about 3 weeks as expected and was packaged very well and product itself had no damages and worked perfectly

Date of experience: August 25, 2025
Oregon
1 review
0 helpful votes
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Suzuki
September 4, 2025

Good it was here on time and was just as they said it would be. $$$$

Date of experience: August 24, 2025
California
1 review
0 helpful votes
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Delivery Problem
September 4, 2025

The oil was shipped to the wrong address, 31st Street instead of 34th Street. Fortunately I could drive there and reclaim my package, so it worked out in the end.

Date of experience: August 24, 2025
Virginia
1 review
0 helpful votes
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Helmet selection was made easy
September 4, 2025

Browsed helmets on the site and noted the head shape tool and the information listed for HJC fitment. Ordered online and it fits exactly like I would expect from using the information.

Date of experience: August 24, 2025
Maryland
1 review
0 helpful votes
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Great experience!
September 4, 2025

Great experience. Product was delivered very quickly, and I was very happy with the overall experience.

Date of experience: August 24, 2025
Oklahoma
1 review
0 helpful votes
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KTM Order
September 4, 2025
Updated review

Ordered what I needed (wanted) and got what I ordered. Order arrived in a reasonable amount of time and in good shape. No issues. Have ordered from RevZilla before.

Date of experience: August 24, 2025

Everything was clear as to fitment
August 23, 2025
Previous review

Everything was clear as to fitment.

Date of experience: August 13, 2025
New York
1 review
0 helpful votes
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Simpson Speed Bandit
September 3, 2025

Revzilla price matched the helmet and shipped it out quickly. The helmet fit great and was just what I wanted.

Date of experience: August 24, 2025
Missouri
1 review
0 helpful votes
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Domino gripa
September 3, 2025

Was wanting a thicker grip then the stock ones kn my R7. Hope this works!

Date of experience: August 24, 2025
California
1 review
0 helpful votes
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Schuberth C3 pro helmet
September 3, 2025

The Schuberth C3 helmet is very dificult to find, because it is recently out of production. I was shopping for this specific item because of it's features, reviews and it's exact color match to my BMW R1200RT. Delighted to find this helmet in my size on RevZilla.

Date of experience: August 24, 2025
Idaho
1 review
0 helpful votes
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Clear And Quick Process
September 3, 2025

I like Zillas wide range of products with excellent descriptions and an up- to-date checkout and immediate confirmation email.

Date of experience: August 24, 2025
Texas
1 review
0 helpful votes
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Great product.
September 3, 2025

We've bought 2 visors. Both were great and arrived quickly.

Date of experience: August 24, 2025
Maryland
1 review
0 helpful votes
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Helmet exchange
September 3, 2025

I bought a helmet I asked for a mat finish. It came in glossy. I paid for two day shipping but when they replace the helmet, it wasn't a two day shipping back.

Date of experience: August 24, 2025
Kimberly E. RevZilla Rep
7 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers. I was able to refund your shipping charge.

California
1 review
0 helpful votes
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A Smooth Experience
September 3, 2025

Went to website looking for a particular product (a seat pad). You folks had it and I ordered it; and then I realized I'd the product I actually wanted (by the same company, and quite similar) was not the one I'd ordered. I called Customer Service, and they stopped the order, and ordered the correct one. It arrived in a couple days with no hitches. All good.

Date of experience: August 24, 2025
Maryland
1 review
0 helpful votes
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Looks good
September 3, 2025

No problems with placing the order; timely arrival; easy to install; no complaints, so far.

Date of experience: August 7, 2025
Texas
1 review
0 helpful votes
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Hey so far so good.
September 3, 2025
Updated review

I've bought a few items over the years, and haven't had a problem yet.

Date of experience: August 24, 2025

I would do 5, only thing I don't like is when you click...
August 20, 2025
Previous review

I would do 5, only thing I don't like is when you click to see reviews on an item, and some of the reviews are not for the item you're looking at. It may be same brand, but different item. That's seems a little misleading. I didn't notice until about an hour after shopping and had to re look at everything I was shopping for. Overall though it's good stuff.

Date of experience: August 9, 2025
Minnesota
1 review
0 helpful votes
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After market plastics
September 3, 2025

We have ordered from RevZilla numerous times. The orders are filled and delivered quickly. We will continue using RevZilla for all our future needs. Great customer service.

Date of experience: August 24, 2025
North Carolina
2 reviews
0 helpful votes
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Great experience with pricing and selection!
September 3, 2025
Updated review

Revzilla had very good pricing and selection on the products I was purchasing. Customer service was very good as well on one of my return items.

Date of experience: August 24, 2025

Very easy ordering process
August 23, 2025
Previous review

Very easy ordering process.

Date of experience: August 13, 2025
Colorado
1 review
0 helpful votes
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Cardo systems
September 3, 2025
Updated review

It was easy to find what I was looking for online and to order it and did receive my package

Date of experience: August 24, 2025

Great experience shopping with revzilla
August 20, 2025
Previous review

Great experience shopping with revzilla

Date of experience: August 10, 2025
Washington
1 review
1 helpful vote
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Wow
September 3, 2025

The item I received was exact per the fit, description, and photos. Shipping was LIGHTENING FAST! Communication was excellent. Thank you!

Date of experience: August 24, 2025
Texas
1 review
0 helpful votes
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Fantastic
September 3, 2025

Good experiences shopping, you get your order at time and if you have a problem with your order they resolve fast your problem.

Date of experience: August 24, 2025