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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,170
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,759 reviews

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North Carolina
2 reviews
0 helpful votes
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Bell helmet purchase
June 4, 2023

As usual Revzilla shipped and delivered as promised.

Date of experience: June 4, 2023
Arizona
1 review
0 helpful votes
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NASTY PARTS!
June 4, 2023

Great experience! Fast shipping and great results! Can't wait to order more parts from Revzilla

Date of experience: June 4, 2023
Florida
1 review
0 helpful votes
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Quick turnaround
June 4, 2023

Products arrived in 2 days! One of the few places I could find a tall jacket, and it fit great.

Date of experience: June 4, 2023
Washington
1 review
0 helpful votes
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Exactly what I expected
June 4, 2023

Ordered products, received them. All steps of process I was notified on.

Date of experience: June 4, 2023
Minnesota
1 review
0 helpful votes
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Delayed shipping
June 4, 2023

Said it shipped in 1-2 business days…but didn't ship until the fourth business day.

Date of experience: June 3, 2023
Massachusetts
1 review
0 helpful votes
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Easy to order
June 3, 2023

Found them easy to order from and they had lots of helpful reviews and info.

Date of experience: June 3, 2023
Washington
1 review
0 helpful votes
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If you have a CycleGear nearby, you should use them instead, as they're owned by the same company, have the same inventory, and can return items in store if they don't fit. If you don't have one nearby, then either one works, and the RevZilla storefront has great content and reviews to help choose products, as well as being generally informative

Date of experience: June 3, 2023
California
1 review
0 helpful votes
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GIVI Engine cage/Skid plate
June 3, 2023

I can always rely on the quality of products. I feel very comfortable ordering parts from revZilla

Date of experience: June 3, 2023
California
1 review
0 helpful votes
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OEM Parts Availability
June 3, 2023

I appreciate the fact that OEM parts are available on Revzilla. With an older bike miscellaneous parts need replacing here and there, and I can always find them on here.

Date of experience: June 3, 2023
West Virginia
1 review
0 helpful votes
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Product arrived safely and quickly, but the order page never updated. I was left in the dark as to when the order would arrive.

Date of experience: June 3, 2023
California
1 review
0 helpful votes
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Shoei hornet
June 3, 2023

I did a 1800 Mile trip with this dual sport/adventure helmet in. It was by far the most comfortable iev tried out of all the adventure helmets. It's quite, buffering is minimal, and it fit my goggles nice and snug, I run leatt velocity 6.5. The venting was the only limitation with this helmet, but it's also a plus because it keeps the noise down on the road. I did about 400 mile of desert and the rest was road in about 85 degrees.

Date of experience: June 3, 2023
California
1 review
0 helpful votes
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Juste live it
June 3, 2023

Fantastique shoes for well I wear them every day that I ride my electric unicycle

Date of experience: June 3, 2023
Arizona
1 review
0 helpful votes
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I am on my 3rd helmet from revzilla and cycle gear. My previous and first Schuberth did not fit as well as my HJC and it was easy to return and get a different size. Now I review carefully and read consumer reviews as well as star ratings prior to purchase. Replace helmets every 5 years.

Date of experience: June 3, 2023
California
1 review
0 helpful votes
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Totally sucked
July 3, 2023
Updated review

I got the first half of my order in 2 days from ups, it took 12 days to get the other half which came thru the usps was a gasket set that was folded in half (was not foldable) had no dont fold on package or fragile warning. Ign shut off(1st item) only functions with a remote that didnt come with it. Please exsplain how you can sell a worthless product like this be better off with a rock in a box. Overall i thru away $70.00

Date of experience: June 3, 2023

Easy fast secure
May 16, 2023
Previous review

Easy fast secure

Date of experience: May 15, 2023
Florida
1 review
0 helpful votes
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Excellent
June 3, 2023

I like there style, quality and they had my size 10 in pants.

Date of experience: June 2, 2023
Alaska
1 review
0 helpful votes
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Fixed my shipping
June 3, 2023

I live in AK and the website said they couldn't ship to AK. I called customer service and they fixed the order so that it could be shipped. Very helpful folks in Revzilla customer service!

Date of experience: June 2, 2023
Costa Rica
1 review
0 helpful votes
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Great experience
June 3, 2023

Overall the experience was flawless as assual with revzilla. I just miss the beautiful revizilla boxes!

Date of experience: June 2, 2023
Kentucky
1 review
0 helpful votes
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First time gear
June 2, 2023

Picked up my riding gear for my first bike, I'm about to buy a Ninja 400, local dealer actually has some which is nice
There were a ton of Sales even right before a holiday, especially on starter level gear, textile jackets, padded pants, ECE rated helmets, there's options for new riders and track junkies alike.
Its a fantastic store, I've had nothing but positive experiences and quick shipping!

Date of experience: June 2, 2023
1 review
0 helpful votes
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It is a wire
June 2, 2023

It is a wire and the wire works. The plugs work. It is the right length.

Date of experience: June 2, 2023
Ohio
1 review
0 helpful votes
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Very simple
June 2, 2023

Just had to put in my bike model and year and every part has been a perfect fit. Super easy to find what your looking for

Date of experience: June 2, 2023