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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,173
quality
11,975
This company responds to reviews on average within 4 days

Instant Feedback

138,941 reviews

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Florida
1 review
0 helpful votes
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Perfect shopping experience
June 20, 2023

Great selection of whatever I am shopping for. And nobody beats RevZilla on price, quickness of shipping, and customer service.

Date of experience: June 20, 2023
Canada
1 review
0 helpful votes
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New helmet
June 20, 2023

So easy love it. I will be buying lots more from RevZilla

Date of experience: June 20, 2023
South Carolina
1 review
0 helpful votes
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Fork Seals
June 20, 2023

Order came on time as promised. I had a coupon for a discount I used.

Date of experience: June 20, 2023
Wisconsin
1 review
0 helpful votes
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You guys rock!
June 20, 2023

Always find what I need for my Ducati.
Thanks guys for saving people $#*! ton of money on shipping costs from Italy.

Date of experience: June 20, 2023
Pennsylvania
1 review
0 helpful votes
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Amazing people.
June 20, 2023

There's legit nothing bad I could say, I bought the wrong helmet and within a day I was able to ship it back out, now just waiting on the slow carrier to get it there for a refund, which I'm sure won't take more than the 24 hours they quoted me.

Date of experience: June 20, 2023
Arizona
1 review
0 helpful votes
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Icon Mesh AF
June 20, 2023

No issues navigating the web-site, the shipping was very prompt. Will use again.

Date of experience: June 19, 2023
Virginia
1 review
0 helpful votes
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Everything Arrived…Eventually
July 20, 2023

I ordered parts - 4 items total, 2 of each. They shipped 4 separate packages on 4 different days. 2 of them shipped very late.

The shipping emails showed the price I paid for 2, but a Qty of 1 on the first two shipments, making it look like a mistake in the order. So I contacted Revzilla support, telling them that I ordered 2 of that item, and that they only shipped me 1, and sending them a screenshot. I received no response, and this was a week or two ago.

Eventually I got shipping notifications for the last two items (which were each duplicates of the first two items,) indicating that separate companies were shipping them. It took almost 3 weeks for the last item to arrive, and 2 weeks from the time the shipping label was created.

Hopefully they are the right parts.

Date of experience: June 19, 2023
Washington
1 review
0 helpful votes
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Revzilla is my go to for everything motorcycle related. It's easy to order and I I haven't encountered any problems. It's a straightforward and fast process. I really like RevZilla.

Date of experience: June 19, 2023
South Carolina
1 review
0 helpful votes
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No Complaints, friendly customer service
June 19, 2023
Updated review

No problems, slight difficulty with Apple Pay. Friendly customer service rep.

Date of experience: June 19, 2023

No problems, slight difficulty with Apple Pay
June 8, 2023
Previous review

No problems, slight difficulty with Apple Pay

Date of experience: June 8, 2023
Wisconsin
1 review
0 helpful votes
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I originally ordered a medium but found it was very small. So I ordered the Large and it fits well. I followed the size chart and my waist fit the medium but chest fit the large. My only complaint is that they deduct return shipping from the refund. But my 2nd order ended up being cheaper because of a coupon so it evened out I guess.

Date of experience: June 19, 2023
Georgia
1 review
0 helpful votes
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Return policy is BS
July 19, 2023

I ordered my correct size using the size guide and it was way to small. I ordered it size larger on Revzilla's recommendation but it was still too small. They made me pay for shipping even though they're at fault for having inaccurate information about sizing. I will not be doing business with them again.

Date of experience: June 19, 2023
Maryland
1 review
0 helpful votes
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Solid and fast as ever!
June 19, 2023

Ordered me a Conti Road Attack 3 front tire, and three days later, it was on my doorstep. Boom-- done and done. Thank you all!

Date of experience: June 19, 2023
New York
1 review
0 helpful votes
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Great brackets!
June 19, 2023

Ordering was easy, shipping was fast. The Denali brackets fit perfectly on my ST1300. You can fit almost any fog light or driving light kit on this bracket. I'm very happy with the brackets and how sturdy they are, I highly recommend them.

Date of experience: June 19, 2023
Georgia
1 review
0 helpful votes
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The Best!
June 19, 2023

Great selection! Informative videos!
If you ride and need gear (you do), REVZILLA is the place to go!

Date of experience: June 19, 2023
New Zealand
1 review
0 helpful votes
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Ims adv foot pegs
June 19, 2023

Very good product fast shipping to nz good experience recommend

Date of experience: June 18, 2023
New Jersey
1 review
0 helpful votes
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Awsome
July 19, 2023
Updated review

Delivery on time. Even better I received item earlier than expected date.

Date of experience: June 18, 2023

Delivery on time
June 9, 2023
Previous review

Delivery on time.

Date of experience: June 8, 2023
Washington
1 review
0 helpful votes
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WOW a Cover for my bike. Hope she Holds up for a 2 year cycle. So light and Fluffy the sun is NOT this things Friend I Recon.

Date of experience: June 18, 2023
California
1 review
0 helpful votes
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Ordered a product on a Thursday evening with the hope that it would be fulfilled Friday and shipped that day. When selecting a shipping service I choose "next day" with the assumption that it would be delivered Saturday, time was a crucial factor hence why I paid the extra money when selecting the shipping service. I got a shipping confirmation on Friday and was stoked until I viewed the tracking info and it showed expected delivery on Monday. So I feel a bit mislead that it wasn't a true next day delivery and there's no clear information stating deliveries wouldn't happen on Saturday.

Or perhaps the label was created Friday but it really didn't hit the mail stream until Saturday? If this were the case seems a bit misleading if you're gonna send out tracking info but not send out the item that day… Either way I wouldn't spend your money on the next day delivery option of timing is critical.

I choose Revzilla because of the next day delivery option so I'll probably do more research before pulling the trigger next time.

Date of experience: June 18, 2023
New York
1 review
0 helpful votes
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It was great
June 18, 2023

Ordered a helmet came small, returned it they made it easy for me

Date of experience: June 18, 2023
North Carolina
1 review
0 helpful votes
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Great selection
June 18, 2023

Good price and selection! Everything I need is just a click away with Revzilla! Website is great for a no hassle, sales approach

Date of experience: June 18, 2023