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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,164
quality
11,984
This company responds to reviews on average within 4 days

Instant Feedback

138,539 reviews

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California
1 review
0 helpful votes
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Great shopping experience for the site, easy to find what I need, detail item descriptions, smooth check out process. The delivery is not super fast but the packaging, and item condition are super.

Date of experience: July 25, 2023
Ohio
1 review
0 helpful votes
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48
July 26, 2023

Great experience, great Vance and Hines product. Received on time and installed in less than an hour!

Date of experience: July 25, 2023
South Carolina
1 review
0 helpful votes
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I buy things for my motorcycles from revzilla. They send me the things that I buy in the mail. I use these things on my motorcycles (or on me when I'm on my motorcycles). And then, I am happy. After a period of time, I become less happy so, I repeat this process.

Date of experience: July 25, 2023
Minnesota
1 review
0 helpful votes
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Bad communication
August 24, 2023

I ordered on a Saturday understanding that it may take 2-3 days to ship so I paid for next day delivery. I received the order processed email on Tuesday. I received the item on Friday. They must be very backed up on orders. The part I ordered was top of the line and installed easily. I got shipping confirmation today (Tuesday). Expect 1-2 weeks for your order without paying for next day. I would not have paid for next day if I knew it would be 4 days of processing. The disclaimer says most orders ship next day if they are in stock. Most****

Date of experience: July 25, 2023
Alaska
1 review
0 helpful votes
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$$?
July 25, 2023

Surprised I paid for shipping on a small item over $400!

Date of experience: July 25, 2023
Minnesota
1 review
0 helpful votes
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The website is decent, they tend to have most of the parts I need, but they're shipping policies have gotten so slow I can hardly use them anymore. Competitors such as sport bike track gear is shipping in one to two days, RevZilla typically ships in 2 to 3 weeks.

Date of experience: July 25, 2023
South Carolina
1 review
0 helpful votes
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Just what I was looking for
July 25, 2023

Quick, easy and informative on product selection. Comparing several different brands with the feedback from prior purchasers was excellent. Delivery time was much better than expected.

Date of experience: July 25, 2023
South Dakota
1 review
0 helpful votes
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Simple But Effective
July 24, 2023

The Puig windscreen extender gave that extra couple inches height needed to kick the wind last over the top of my head and eliminate 95% of the bugs that previously impacting my helmet visor. I am 6-1, and I ride a 2023 BMW R1250 GSA.

Date of experience: July 24, 2023
California
1 review
0 helpful votes
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Shipping is confusing
July 24, 2023

Ordered, no problems. Got USPS tracking number for the first item that never populated, just kept saying in transit for Friday delivery, then it showed up early without warning via FedEx.
The second items tracking was never valid. I try to watch for packages and open our gate. Without valid tracking, that's not possible.

Date of experience: July 24, 2023
South Dakota
2 reviews
0 helpful votes
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Great place to shop!
July 24, 2023

Overall order and sizing info on the site were spot on.

Date of experience: July 24, 2023
California
1 review
0 helpful votes
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Satisfied forreal
July 24, 2023
Updated review

It was awesome! Thanks to Casey who helped me out with checkout!

Date of experience: July 24, 2023

Compatibility is easy to find out
June 8, 2023
Previous review

I found a nice exhaust for my bike, and im very satisfied!

Date of experience: June 8, 2023
Canada
1 review
0 helpful votes
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Great product
July 24, 2023

Product fit perfectly, easy enough. Also lots of YouTube to help if needed.

Date of experience: July 24, 2023
Colorado
1 review
0 helpful votes
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Is anybody home?
August 23, 2023

I just signed up for your RPM membership. I tried numerous times to call your concierge service. Never did get anybody to answer. Left a couple messages nobody ever called back.
We drove all the way to your Get on adventure bike festival with no information.
The day before the event there was finally a little bit of information on your website about it.
I'm thoroughly unimpressed with your services!

Date of experience: July 24, 2023
Kimberly E. RevZilla Rep
over a year old

I do apologize you are having an issue regarding your RPM Membership. I have sent you an email to get further information from you. Please respond directly to that email and I will help get your issue resolved. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing Revzilla and have a great day on two wheels! As always, ride safe.

New York
2 reviews
0 helpful votes
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Exceptional
July 24, 2023

Easy ordering, reasonable pricing, exceptionally fast delivery.

Date of experience: July 24, 2023
California
1 review
0 helpful votes
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Best deal on tires!
July 24, 2023

I bought a new rear tire for my motorcycle and Revzilla beat the next best price by almost $100

Date of experience: July 24, 2023
Florida
1 review
0 helpful votes
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My wife's gloves.
July 24, 2023

Food the gloves my wife was looking for. Grea experience.

Date of experience: July 24, 2023
Kansas
1 review
0 helpful votes
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It was ok
July 24, 2023
Updated review

Nice and easy didn't come with some stuff the instructions said it had

Date of experience: July 24, 2023

Nice and easy
July 14, 2023
Previous review

Nice and easy

Date of experience: July 14, 2023
Hawaii
1 review
0 helpful votes
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Everything I have ordered from Revzilla has been carefully packaged and arrives timely all the way out in Hawaii. So far I've ordered 2 helmets, pants and a windscreen. I plan on making many more purchases in the future for my Duke 390!

Date of experience: July 24, 2023
Iowa
1 review
0 helpful votes
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New parts
July 23, 2023

Good price and most things in stock, free shipping a plus

Date of experience: July 23, 2023
Texas
1 review
0 helpful votes
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XB9 Brakes went South
July 23, 2023

Once again RevZilla saves the day!
My brother did a bit of research for a fix
RevZilla had the wire for the fix, with a slight mod; due to the part not being easily available through HD.
RevZilla has been the number 1 place I shop for any needs for my bike.
Kudos again!

Date of experience: July 23, 2023