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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,171
quality
11,979
This company responds to reviews on average within 4 days

Instant Feedback

138,823 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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The catalog is clear and easy to find what I need. The shipping and the tracking is straight forward.

Date of experience: August 4, 2023
Ohio
2 reviews
0 helpful votes
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Fast shipping
August 4, 2023
Updated review

Great selection of products. Great prices. Fast shipping. Got exactly what I was looking for. Received it very quickly.

Date of experience: August 4, 2023

Fast shipping. Great jacket
June 1, 2023
Previous review

Great prices. Great selection of products. I ordered a larger size Alpinestars all-weather jacket in 3X large. Love the jacket. It's really nice.

Date of experience: June 1, 2023
Maine
1 review
0 helpful votes
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I bought some ICON Stormhawk boots from revzilla. They are incredible boots, and my experience with revzilla was good. Quick shipping, no issues.

Date of experience: August 4, 2023
Massachusetts
2 reviews
0 helpful votes
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Just all good.
August 4, 2023

I'm not even sure which order this is referring to, but I've placed several orders recently. Not one has disappointed yet.

Date of experience: August 4, 2023
Indiana
1 review
0 helpful votes
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Still the best
August 4, 2023

Been a customer for several years and y'all never disappoint. Great service, shipping, cost, etc.

Date of experience: August 4, 2023
Alabama
1 review
0 helpful votes
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R6
August 4, 2023

Very good and so far so good thank you 2014 Yamaha r6

Date of experience: August 4, 2023
California
1 review
0 helpful votes
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The video product reviews are excellent, thank you very much!

Date of experience: August 3, 2023
California
1 review
0 helpful votes
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Oh, my
August 4, 2023

Looking for a new pair of gloves. They have too many options making my choice difficult.

Date of experience: August 3, 2023
Puerto Rico
1 review
0 helpful votes
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Ready, set, GO!
August 4, 2023
Updated review

Great stuff for riders and excellent customer service.

Date of experience: August 3, 2023

R&G carbon fiber tank/tail sliders ( CBR 1000RR)
June 8, 2023
Previous review

All good. Great find, fast shipping and quality product.

Date of experience: June 8, 2023
Kenya
1 review
0 helpful votes
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Return
August 3, 2023

Sitejabber,

Thank you very much. Yes, I have received my order, but I had to return it because it didn't fit me. The size they sent me didn't correspond to my measurements. Do you know when I will receive the refund?

Date of experience: August 3, 2023
Illinois
1 review
0 helpful votes
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Ordered helmet
August 3, 2023

No problem. Shipping fast enough. Wore helmet once so far seems fine. A little heavier than I'd like.

Date of experience: August 3, 2023
Texas
1 review
0 helpful votes
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Great Helmet
August 3, 2023

Great details and love the videos discussing the good and bad of each product. Received my helmet days before purchasing my new Harley. Rode it back to Lubbock from OKC and the heat reached 111 by Wichita Falls. This helmet was vented just as advertised and while nothing could beat that heat, I could literally feel the cooler air coming through the vents. Everthing worked great and my purchase was exactly what I expected. Arrived on time, in great shape and performed beautifully.

Date of experience: August 3, 2023
Tennessee
1 review
0 helpful votes
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Quick & easy! This was the first time I ever ordered a helmet online without ever trying the size. Although it didn't fit, RevZilla was anxious to help me return, and order a larger size to fit.

Date of experience: August 3, 2023
Massachusetts
1 review
0 helpful votes
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My first time ordering from Revzilla. Got exactly what i ordered. Well packaged inside out.
Fast Shipping.

Date of experience: August 3, 2023
New Hampshire
1 review
0 helpful votes
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Super easy it showed up on time I didn't have to wait didn't have to call anybody it went smooth is it possibly could

Date of experience: August 3, 2023
Texas
1 review
0 helpful votes
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Do not pay for overnight shipping!
September 2, 2023

They advertised that their item will be shipped within 24 hours. I paid $35 for overnight shipping, but after 2 days, they have not shipped the item yet.
This site is overrated. Customer service is 3 out of 10 at its best.
They also make you pay for the shipping labels in case you return an item. Buy from Amazon or other marketplaces, so you don't have rely on their unreliable handling time and miserable return experience.

Date of experience: August 3, 2023
California
1 review
0 helpful votes
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Great store! Fast shipping w/easy tracking… I'll be back!

Date of experience: August 3, 2023
Missouri
1 review
0 helpful votes
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Outstanding Service
August 2, 2023

Shopping and placing order easy and quick 5 stars for that. Now let's see if the shipping is the same.

Order completed in a timely fashion. Service was quick and fast from ordering to delivery. My order really shipped in 24 hours after purchasing.

Received Two brothers exhaust for my Vulcan s and it sounds amazing! Install took about 10 minutes very easy process. After installing I did have to ride my bike for 30 minutes or so to burn off the newness of the exhaust due to it smoking and it was good afterwards.

Date of experience: August 2, 2023
Colorado
1 review
0 helpful votes
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Never Been disappointed.
August 2, 2023

Every order, every time, RevZilla always comes through...

Date of experience: August 1, 2023
Georgia
1 review
0 helpful votes
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Quick and easy
August 2, 2023

Great site to navigate, delivery would have been quicker if correct house number had been entered. Had to contact UPS for address clarification. Product as described

Date of experience: August 1, 2023