Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of RevZilla

RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


+48
See all photos
How would you rate RevZilla?
grey stargrey stargrey stargrey stargrey star

RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,162
quality
11,987
This company responds to reviews on average within 4 days

Instant Feedback

138,462 reviews

We monitor reviews for authenticity

Idaho
1 review
0 helpful votes
Follow Frank J.
Unfollow Frank J.
Share Review
Report Review

Fast and easy
October 6, 2023

Placed an order for a battery early in the week and received it 3 days later. Will be back for future purchases.

Date of experience: October 6, 2023
Massachusetts
2 reviews
0 helpful votes
Follow Daniel B.
Unfollow Daniel B.
Share Review
Report Review

Received the item in Good condition
October 6, 2023

I was unable to use the universal mounting plate on my 2022 KTM 890 Adventure. I ordered a sr9430 mounting plate and M5M per suggestion from Givi technical support.

Date of experience: October 6, 2023
Bahamas
1 review
0 helpful votes
Follow Oscar X.
Unfollow Oscar X.
Share Review
Report Review

Great service
October 6, 2023

The shipping speed was very good, the product arrived in perfect

Date of experience: October 6, 2023
Washington
2 reviews
0 helpful votes
Follow Beni T.
Unfollow Beni T.
Share Review
Report Review

Awesome product
October 6, 2023

Will let others know that you're service was great

Date of experience: October 5, 2023
Alabama
1 review
0 helpful votes
Follow Nation R.
Unfollow Nation R.
Share Review
Report Review

Great Price
October 6, 2023

Great price on my tire and delivered as promised. I will purchase again

Date of experience: October 5, 2023
Idaho
1 review
0 helpful votes
Follow Jari F.
Unfollow Jari F.
Share Review
Report Review

Got what I ordered
October 6, 2023

Got what I ordered, quick shipping, would buy from again.

Date of experience: October 5, 2023
Massachusetts
1 review
0 helpful votes
Follow Jaime P.
Unfollow Jaime P.
Share Review
Report Review

The tire came in great shape and it was delivered fast.

Date of experience: October 5, 2023
California
1 review
0 helpful votes
Follow Paula M.
Unfollow Paula M.
Share Review
Report Review

How to return an item.
October 5, 2023

When the item arrived it was not what my husband expected. I inquired about returning the item.
Their response was quick. I was given the instructions on how to return the item. I returned the item and then I received my refund.

Date of experience: October 5, 2023
Connecticut
1 review
0 helpful votes
Follow Darryl Z.
Unfollow Darryl Z.
Share Review
Report Review

New fox helmet
October 5, 2023

Bought a fox helmet from you guys. Awesome price and fast shipping. Very happy with my purchase. Sent me a bunch of stickers! A+++

Date of experience: October 5, 2023
California
1 review
0 helpful votes
Follow Paolo T.
Unfollow Paolo T.
Share Review
Report Review

Everything was easy to find and the interface was pleasant to look at.

Date of experience: October 5, 2023
Maryland
1 review
0 helpful votes
Follow Si J.
Unfollow Si J.
Share Review
Report Review

Got what i odered
October 5, 2023

Thanks! Exactly what i was looking for at the best price

Date of experience: October 5, 2023
California
1 review
0 helpful votes
Follow Bernardino E.
Unfollow Bernardino E.
Share Review
Report Review

Wrong size
October 5, 2023

I ordered a size 52 jacket when I received the jacket it was too small. I had to return the jacket. The shipping was on par very quick to receive the product..

Date of experience: October 5, 2023
Indiana
1 review
0 helpful votes
Follow Mark V.
Unfollow Mark V.
Share Review
Report Review

Wrong but made right
October 5, 2023

I ordered a hoodie that was supposed to include elbow armor. The hoodie was very high quality and was packaged very well. But, it did not come with the elbow armor it was supposed to. I called and they next dayed elbow armor to me no problem.

Date of experience: October 5, 2023
California
1 review
0 helpful votes
Follow Mark H.
Unfollow Mark H.
Share Review
Report Review

.
October 5, 2023

I find it rude that you ask me to confirm that I received an order and then insist that I write something before I can send the confirmation. In future I will simply delete your requests for confirmation. Thank you for causing a pleasant transaction to leave a bad taste.

Date of experience: October 5, 2023
Massachusetts
1 review
0 helpful votes
Follow Leon S.
Unfollow Leon S.
Share Review
Report Review

Lower than industry standard
October 12, 2023

You claim to be an authority on bike parts but it took two weeks to get a consumable part. You will be lucky to get anymore of my business. Don't waste my time.

Date of experience: October 5, 2023
Kimberly E. RevZilla Rep
over a year old

We do apologize for your frustration as stated at time of purchase there was a lead time of 5-7 business days. This means that it will take is 5-7 days to get this item from the vendor to then ship to you. Again we do apologize for the confusion and your frustration.

Oregon
1 review
0 helpful votes
Follow Charlotte R.
Unfollow Charlotte R.
Share Review
Report Review

Great boots
October 5, 2023

It seems like you sold me email address. All I wanted was confirmation.

Date of experience: October 5, 2023
Kuwait
1 review
0 helpful votes
Follow Vincent Y.
Unfollow Vincent Y.
Share Review
Report Review

Very good price
October 5, 2023
Updated review

Fast delivery, good price and very easy website.
Loved it

Date of experience: October 4, 2023

Amazing products
July 18, 2023
Previous review

Amazing products

Date of experience: July 18, 2023
California
2 reviews
0 helpful votes
Follow Jason S.
Unfollow Jason S.
Share Review
Report Review

Wrong item was sent
October 6, 2023

I received the wrong windscreen. RevZilla issued me a full refund and a $25 store credit for my trouble. They made it right but the fact that I received the wrong item in the first place wasted some of my time.

Date of experience: October 4, 2023
Ohio
1 review
0 helpful votes
Follow Jeff M.
Unfollow Jeff M.
Share Review
Report Review

Revzilla
October 4, 2023

Good prices and amazing customer service, i go out of my way to use revzilla

Date of experience: October 4, 2023
Colombia
1 review
0 helpful votes
Follow german I.
Unfollow german I.
Share Review
Report Review

Find what I looking for
October 4, 2023

Easy to pay and add another address easy.
I would like the fastest shipping
But overall it's a good experience

Date of experience: October 4, 2023