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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,173
quality
11,975
This company responds to reviews on average within 4 days

Instant Feedback

138,953 reviews

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Georgia
1 review
0 helpful votes
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Good
February 13, 2024

Good product and fairly quick delivery compared to how long it said it would take.

Date of experience: February 13, 2024
Mexico
1 review
0 helpful votes
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Always the best place for moto parts and accessories
February 13, 2024
Updated review

They have the greatest selection of motorcycle parts and accessories, for a fix or just to customize your ride.

Date of experience: February 13, 2024

A lot of options to choose from
August 18, 2023
Previous review

A lot of options to choose from

Date of experience: August 18, 2023
Georgia
1 review
0 helpful votes
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Fast shipping
February 13, 2024

I placed my order late afternoon. Next day around noon I got the notification my order was shipped. Product came well protected in a box and worked perfectly.

Date of experience: February 13, 2024
Maine
1 review
0 helpful votes
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Fast and accurate
February 13, 2024

Pleasant. Will be back for more. And then some probably.

Date of experience: February 13, 2024
Australia
1 review
0 helpful votes
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Reliable
February 13, 2024

Always fantastic online service, especially to Australia

Date of experience: February 13, 2024
New Mexico
1 review
0 helpful votes
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Bell helmet
February 13, 2024

Good price and in stock and lightning fast delivery.

Date of experience: February 13, 2024
Nevada
1 review
0 helpful votes
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Fast, easy, good price
February 13, 2024

No complaints here. A pretty straightforward shopping experience.

Date of experience: February 13, 2024
Pennsylvania
1 review
0 helpful votes
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Heated Shield Cord
February 15, 2024

Had a broken shield cord so I found exact replacement from revzilla at same price. I hav purchased from before so ordered. The poor part of this is It took 3 plus weeks for delivery. This is unacceptable in today's environment.

Date of experience: February 13, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to leave a review. It looks like your order was placed on the 1/24, and the item had a 5-7 business days lead time prior to shipping. It was with the carrier and on its way to you on the 1/30, which is the 4 business day after your order got processed.Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Colorado
1 review
0 helpful votes
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I received the original helmet I had ordered and it was obvious that it had been previously sold, worn (I have the instagram account and photos of the buyer), returned, then resold as new. NOT COOL!

Contacted customer service, spoke with Reigis, she got my return authorized and exchanged it for a new helmet. She rocks...

Date of experience: February 13, 2024
South Carolina
1 review
0 helpful votes
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Great company
February 13, 2024
Updated review

I forgot two o-rings. I called back, but it was too late to add to my order. They went and they shipped them to me no charge.

Date of experience: February 13, 2024

Tire selection after selecting bike leaves room for...
July 12, 2023
Previous review

Tire selection after selecting bike leaves room for error.

Date of experience: July 12, 2023
Brazil
1 review
0 helpful votes
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Excelente servicio
February 13, 2024

Excelente servicio, fue muy rápido y fácil hacer la compra.

Date of experience: February 13, 2024
New Mexico
2 reviews
0 helpful votes
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Easy to find replacement part
February 13, 2024

Since I purchased the air bag vest from Revzilla and the clip on the tether broke I simply needed to order the replacement part. It came 10 days leter.

Date of experience: February 13, 2024
North Carolina
1 review
0 helpful votes
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February 15, 2024

Don't know why I didn't just get both at same time but other than that everything was great.

Date of experience: February 13, 2024
Kimberly E. RevZilla Rep
over a year old

I do apologize for your frustration. We ship from multiple warehouses. If all items are not located in the same warehouse your order will come in multiple packages. We do not want to delay the shipping by having all items sent to one warehouse and then shipped to you. We truly do it to expedite and take care of our customers as quickly as we can.

Virginia
1 review
0 helpful votes
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Great experience
February 13, 2024

It was my first time ordering with Revzilla and they have given me a great fast service and transaction.

Date of experience: February 13, 2024
Washington
1 review
0 helpful votes
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Review Title
February 13, 2024

I bought a jacket. It fit well and arrived very quickly.

Date of experience: February 13, 2024
Texas
1 review
0 helpful votes
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Awesome products & easy to buy
February 13, 2024
Updated review

Quick and easy process. Fast delivery. Thanks Revzilla

Date of experience: February 13, 2024

Simple & quick
September 20, 2023
Previous review

Simple & quick

Date of experience: September 20, 2023
New Zealand
1 review
0 helpful votes
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As described product, quick delivery. Will be back in the future for riding gear.

Date of experience: February 13, 2024
North Carolina
2 reviews
0 helpful votes
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No hassle returns
February 13, 2024
Updated review

Was able to return my original order without problem and shipping for the new items was fast.

Date of experience: February 13, 2024

Thanks for making my return/replacement so easy!
December 1, 2023
Previous review

Thanks for making my return/replacement so easy! Can't wait for the new helmet at the correct size lol

Date of experience: December 1, 2023

Love the site
November 16, 2023
Previous review

Love the site

Date of experience: November 16, 2023

Free stuff for 2023 cbr600rr?
November 6, 2023
Previous review

Free stuff for 2023 cbr600rr?

Date of experience: November 5, 2023
Florida
2 reviews
0 helpful votes
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Love buying from Revzilla
February 13, 2024

Always quick shipping and spot on with customer service.

Date of experience: February 13, 2024
Texas
1 review
0 helpful votes
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I was looking for thinner Shoei Neotec cheek pads and I could only find them on RevZilla. I had purchased the standard pads from another site, but they were giving me headaches. Thank you, RevZilla!

Date of experience: February 13, 2024