Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of RevZilla

RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


+48
See all photos
How would you rate RevZilla?
grey stargrey stargrey stargrey stargrey star

RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,171
quality
11,979
This company responds to reviews on average within 4 days

Instant Feedback

138,816 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Todd I.
Unfollow Todd I.
Share Review
Report Review

Salvaged Givi G47 Top Case
February 28, 2024

I buy all of my motorcycle gear and accessories from Revzilla. Great selection and great customer service. All of your people are bikers and super knowledgeable.

Date of experience: February 28, 2024
North Carolina
1 review
0 helpful votes
Follow Debra N.
Unfollow Debra N.
Share Review
Report Review

They suck.
March 9, 2024
Updated review

Website says in stock ships today! Actually ships over a week later. Im so tired of online vendors who arent honest about what they have and when they can send it. Took a chance on some on sale tank grips. They are horrible. Wont stick. It was properly prepped and wont stick. Glad they were only 10 bucks. Feel real bad for the folks who paid 60 for them.

Date of experience: February 28, 2024

I am very hesitant to order because of usps shipping
February 15, 2024
Previous review

I am very hesitant to order because of usps shipping. If it goes like other things I have ordered I will never see these items they will sent back to you and my money for this stuff will be tied up for six weeks in the returns process. USPS doesn't work well in rural areas. If that's what happens I just wont ever shop here again.

Date of experience: February 13, 2024
Texas
2 reviews
0 helpful votes
Follow Michael H.
Unfollow Michael H.
Share Review
Report Review

Good Prices, Fast Shipping!
February 28, 2024

I needed to refurbish my Neotec helmet and the customer support at RevZilla was a great help. Three days later I was receiving the items.

Date of experience: February 28, 2024
California
1 review
0 helpful votes
Follow Matthew N.
Unfollow Matthew N.
Share Review
Report Review

Revzilla has been my "go to" spot for more than a decade.
February 28, 2024
Updated review

Always competitive pricing and fast service. Watch, decide, and ride!

Date of experience: February 28, 2024

You guys have gotten better over the past dozen years...
June 8, 2023
Previous review

You guys have gotten better over the past dozen years or so. Great job! Thx -Matt H

Date of experience: June 7, 2023
Pennsylvania
1 review
0 helpful votes
Follow Janice S.
Unfollow Janice S.
Share Review
Report Review

Very happy, product arrived ontime, excellent condition, no complaints, very satisfied!

Date of experience: February 28, 2024
Virginia
1 review
0 helpful votes
Follow Sophia S.
Unfollow Sophia S.
Share Review
Report Review

RevZilla Always Top Notch
February 28, 2024
Updated review

Great Service and Products. Ordered Legend Revo-A's and as always, shipping was super quick. Ordering process is seamless. My go to for motorcycle parts.

Date of experience: February 28, 2024

Great, Fast, Service!
August 22, 2023
Previous review

Great, Fast, Service!

Date of experience: August 22, 2023
Oklahoma
1 review
0 helpful votes
Follow Aaron O.
Unfollow Aaron O.
Share Review
Report Review

Fantastic selection and good prices. Shipping was extremely fast and the product was well over my expectations.

Date of experience: February 28, 2024
North Carolina
1 review
0 helpful votes
Follow Tank O.
Unfollow Tank O.
Share Review
Report Review

Snatching some gear before i even got my new bike made me feel a lot more comfortable and prepared. The interface is simple and easy to find what you like, and compare to what you can afford.

Date of experience: February 28, 2024
California
1 review
0 helpful votes
Follow Vito S.
Unfollow Vito S.
Share Review
Report Review

Excellent
February 28, 2024

Easy shopping, easy checkout. Communication was very satisfactory

Date of experience: February 27, 2024
California
1 review
0 helpful votes
Follow Michael N.
Unfollow Michael N.
Share Review
Report Review

Always a pleasure to buy from Revzilla
February 28, 2024

I needed a heavy-duty chain lock for my Ducati; I bought the New York fuggedaboutit chain with a kryptonite disc lock. This bike won't be stolen anytime soon,

Date of experience: February 27, 2024
Washington
1 review
0 helpful votes
Follow Gary C.
Unfollow Gary C.
Share Review
Report Review

Zipper broken on pants
February 28, 2024

Pants fit great but zipper came broken. Will take to a tailor to fix as I need them right away.

Date of experience: February 27, 2024
Alabama
1 review
0 helpful votes
Follow Jonathan C.
Unfollow Jonathan C.
Share Review
Report Review

I've bought several accessories and protective clothing with little to no issues on fitment or compatibility. My last purchase was a 14mm chain to secure my latest purchase. Last bike was stolen; this one will, hopefully, NOT leave my yard without my say so! Fingers crossed!

Date of experience: February 27, 2024

Super easy to find items and great selection of parts...
August 3, 2023
Previous review

Super easy to find items and great selection of parts and items

Date of experience: August 3, 2023
Indiana
1 review
0 helpful votes
Follow Byron M.
Unfollow Byron M.
Share Review
Report Review

Far beyond normal helpfulness!
February 27, 2024

Ordering a new Shoei helmet was simple enough but I managed to place the order without my 10% discount code. When I got the order received email, I responded back with my dilemma. I received an email that my account had been credited very quickly. I thank you and your wonderful staff for being so helpful! I will be returning 🤗

Date of experience: February 27, 2024
Pennsylvania
1 review
0 helpful votes
Follow Thomas S.
Unfollow Thomas S.
Share Review
Report Review

Only 50 more characters to make your standard review into a featured review!

Date of experience: February 27, 2024
Canada
1 review
0 helpful votes
Follow Kath D.
Unfollow Kath D.
Share Review
Report Review

Très bon service et la livraison ultra rapide! 👍🏽👍🏽

Date of experience: February 26, 2024
Texas
2 reviews
0 helpful votes
Follow David N.
Unfollow David N.
Share Review
Report Review

Necessary gear
February 26, 2024
Updated review

Fast and easy. Thanks for another satisfied customer. Unknown how I lived without this helmet donut.

Date of experience: February 26, 2024

Easy to order, great site!
January 3, 2024
Previous review

Easy to order, great site!

Date of experience: January 2, 2024
Texas
1 review
0 helpful votes
Follow Paco Y.
Unfollow Paco Y.
Share Review
Report Review

Thanks for helping me find the part in the OEM manuals - I couldn't find it, but they did it for me. On top of that, they sold it to me for half the price compared to ordering directly from the OEM.

Date of experience: February 26, 2024
Texas
1 review
0 helpful votes
Follow Edward E.
Unfollow Edward E.
Share Review
Report Review

Customer service
March 7, 2024

I purchased 8 tires from Revzilla, 2of the tires I ordered were lost in shipment. Revzilla's customer support was thorough and resolved the issue to my satisfaction.

Date of experience: February 26, 2024
Kimberly E. RevZilla Rep
over a year old

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering or do lose packages. We do appreciate you taking the time to let us know about the issue. Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Poland
1 review
0 helpful votes
Follow Adam Y.
Unfollow Adam Y.
Share Review
Report Review

Great seller, good service
February 26, 2024

Good contact, information via e-mail about the stage of the order. The parcel arrived all fine.

Date of experience: February 26, 2024
New Mexico
2 reviews
0 helpful votes
Follow Joseph C.
Unfollow Joseph C.
Share Review
Report Review

Always with the new gear!
February 26, 2024
Updated review

Smooth and simple, always a great shopping experience. Had an issue with one of the items shipped, got with customer service, and BOOM! Taken care of. Got my items and loving'em.

Date of experience: February 25, 2024

Always a great experience!
May 6, 2023
Previous review

Great selection, competitive prices, great communication, timely shipping, and great customer support. What can I say, they get it right.

Date of experience: May 6, 2023