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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,173
quality
11,976
This company responds to reviews on average within 4 days

Instant Feedback

138,906 reviews

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Florida
3 reviews
0 helpful votes
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Great service
April 4, 2024

As usual "Zilla" has come through with what I wanted/needed at a decent price and prompt service. It is easy to see why they have become so popular with the m/c community when buying for their bike needs.

Date of experience: March 25, 2024
California
1 review
0 helpful votes
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Good
April 4, 2024

I got what I ordered. As I should.
I received it the next day.

Date of experience: March 25, 2024
Florida
2 reviews
0 helpful votes
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Waluk332
April 4, 2024

It's very simple I could find everything I needed very fast. There's a great experience.

Date of experience: March 25, 2024
Canada
1 review
0 helpful votes
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Love my alpinestars gloves
April 4, 2024

Fast shipping easy to use good quality right price

Date of experience: March 25, 2024
Florida
1 review
0 helpful votes
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Review
April 4, 2024

I have no complaints, great experience so far. Thank you.

Date of experience: March 25, 2024
New Hampshire
1 review
0 helpful votes
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Great, as always.
April 4, 2024
Updated review

O'Neil MX socks. Comfortable and allows me to wear shorts all year long here in New England. Also very soothing after having vein ablation performed on my legs.

Date of experience: March 25, 2024

O'Neal MX socks
April 4, 2023
Previous review

I love the designs. They look cool and allow me to wear shorts all year here in New England. After wearing compression socks for many years, then having vein ablation performed on my legs, these socks are also comforting in the winter. Lastly, I do the Penguin Plunge every year to raise money for Special Olympics. These socks are an excellent icebreaker to bring up this event. This was my ninth year and to date I have raised over $24,000 for the cause. Since I introduced the wearing of these socks my fundraising has doubled over the last two years. I now have ten pair that I rotate every day during the fall and winter. Thank you for helping me to raise money for Special Olympics and feel comfortable while doing it.

Date of experience: April 4, 2023
New Hampshire
1 review
0 helpful votes
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Great Find
April 4, 2024

I was in need of a quick replacement clutch handle that was sure to fit my bike, and RevZilla's ability to guarantee a proper fit to my bike made the choice clear. I quickly received my new clutch handle and it works perfectly!

Date of experience: March 24, 2024
California
1 review
0 helpful votes
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Great experience.
April 4, 2024

Great information on products, great prices and fast shipping. Highly recommended!

Date of experience: March 24, 2024
Pennsylvania
1 review
0 helpful votes
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Beautiful
April 4, 2024

Was better that I thought because the customer service was great and easy my return process

Date of experience: March 24, 2024
Texas
2 reviews
0 helpful votes
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All went well.
April 4, 2024
Updated review

Price was good. Delivery was quick and when promised.

Date of experience: March 24, 2024

All went well
June 4, 2023
Previous review

All went well.

Date of experience: June 4, 2023
Canada
1 review
0 helpful votes
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Great Experience
April 3, 2024

Ordering and making payment was easy. Lots of product information and delivery was as promised.

Date of experience: March 24, 2024
Connecticut
1 review
0 helpful votes
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Amazing shirt, fits great 😈
April 3, 2024

This has become my second skin, I am looking to buy more? Love from the bronx

Date of experience: March 24, 2024
New Jersey
1 review
0 helpful votes
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4 way win on a freshie set of tires
April 3, 2024
Updated review

23% off, plus 10% off for new user, plus 30$ gift card I had, plus 60$ rebate thru Michelin until 3/31. Ended up with a full set of tires for my street bike for 240$. Can't beat that

Date of experience: March 24, 2024

Great price, got my girl all hooked up
April 21, 2023
Previous review

Great price, got my girl all hooked up

Date of experience: April 21, 2023
Wisconsin
1 review
0 helpful votes
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Product quality and availability.
April 3, 2024

Quality of product is great. Order one size down for Alpine stars leather pants and boots. They run big in US sizes

Date of experience: March 24, 2024
Georgia
1 review
0 helpful votes
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RevZilla is pretty good
April 3, 2024

My experience was pretty good I think the only downside is just that while it says on the site that an item mag ship in 24hrs I found that to not be the case. One part of my order shipped promptly and the other part took a couple days to ship.

Date of experience: March 24, 2024
Florida
1 review
0 helpful votes
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Prompt Service
April 3, 2024

Excellent selection with prompt shipping.x--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Date of experience: March 24, 2024
Connecticut
1 review
0 helpful votes
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RECEIVED OLD STOCK THAT FAILED
April 3, 2024

First and foremost, the positive. I received my order of LEGEND REVO A shocks quickly and Customer Service was great. The following day after installation, I was planning to ride and try the new ($1K) suspension upgrade. Upon precheck inspection of my bike, I discovered a puddle of red oil under the right side shock. It had leaked overnight and was obviously defective as the install was done properly. I totally understand manufacturing and the nuances that can happen, I've been in the industry for almost 20 years. RevZilla customer service started an RMA with LEGEND and advised on the next steps. I contacted LEGEND and they were beyond accommodating by sending me a new pair out the following day. When I received the replacement set from LEGEND directly, I noticed they were a bit different and had different part numbers than the pair from RevZilla. I confirmed with LEGEND that I did receive the correct set and that the RevZilla items were over 4 YEARS OLD manufactured in early 2020! C'mon guys, rotate your stock! I was beyond disappointed with RevZilla and will likely not buy from them again. Its an unfortunate circumstance, but lesson learned...

Date of experience: March 24, 2024
New York
1 review
0 helpful votes
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Issue with tires from Revzilla
April 3, 2024

The tires were warped on the outer edge as if they were stored horizontally, and the tires were from 2022. Was expecting fresher and straighter tires as I wanted the best tires I could afford.

Date of experience: March 24, 2024
Minnesota
1 review
0 helpful votes
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Slow shipping, RPM Membership is a waste of money
April 3, 2024
Updated review

Ordered Wednesday morning with 2day shipping included being an RPM Member. Didn't show up until the next Tuesday afternoon. My complaints about the slow shipping and supposed "premium RPM Member customer service" were essentially scoffed at. 3yrs I've been a member mostly to support their YouTube content but it's not worth it.

Date of experience: March 24, 2024
Kimberly E. RevZilla Rep
over a year old

We do apologize. The 2 day shipping is on eligible items. Oil is not able to be shipped expedited and must be shipped standard ground. We do apologize for th delay that this caused.


Good selection
January 13, 2024
Previous review

Good selection

Date of experience: January 13, 2024
South Carolina
1 review
0 helpful votes
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Fast delivery
April 3, 2024

Thank you. Good overall experience. The gloves are great.

Date of experience: March 24, 2024