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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,155
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,056 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Terrible!
October 12, 2025

Everything was terrible especially shipping. Fed ex never updates their site and the product arrives in state days before its delivered. The product is usually incorrect even though it says it fits your motorcycle. Beyond dissatisfied! Take 3 to 5 days to even ship. The whole process is terrible…and my name is spelled wrong & you cant correct it. If you are in a rush for a part do not order from this company. You will be disappointed!

Date of experience: October 2, 2025
California
2 reviews
0 helpful votes
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Fuel line for 2016 softail deluxe
October 12, 2025
Updated review

The fuel line i first ordered was the wrong one went round and round with customer service then went back in and found the right part

Date of experience: October 2, 2025

Unclear about options for add on parts for this product
February 15, 2025
Previous review

Unclear about options for add on parts for this product

Date of experience: February 5, 2025
Florida
1 review
0 helpful votes
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More comfortable than anticipated
October 12, 2025
Updated review

Was willing to pay premium for truly waterproof footwear and so I splurged on the Rev'IT. Never anticipated they'd be as light and comfortable. My last 4 or 5 pairs of ankle high boots were always a bit uncomfortable to walk in off the bike. These are more comfortable than most of my athletic wear and definitely more cushioning and lighter that any regular boots I own. The zipper velcro closure is simple and aside from the velcro on the tip of the zipper [I usually snap them off inadvertently rushing to zip my boots] is the only failure point I see. Will have to see how they do in the rain, but am enjoying them even though conditions so far haven't warranted them.

Date of experience: October 2, 2025

Love Revzilla for Rev'IT and other gear
September 29, 2025
Previous review

Love Revzilla for Rev'IT and other gear

Date of experience: September 19, 2025
GB
1 review
0 helpful votes
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Sedici Strada 3
October 12, 2025

As a whole was a really good experience quick delivery and order process. If you are trying to import to UK be aware a customs charge is need and was an additional £80 which was unexpected to say the least. But other than that very good

Date of experience: October 2, 2025
North Carolina
1 review
0 helpful votes
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Filter sock
October 11, 2025

I found exactly what I was looking. The website was easy to navigate. I placed my order for a rain sock for my air filter. Fast shipping and exactly what I ordered,
And fit perfectly. Looks great and does a great job.

Date of experience: October 1, 2025
Kimberly E. RevZilla Rep
6 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Arizona
1 review
0 helpful votes
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Fast shipping, love it!
October 11, 2025

I like the convenience of ordering exactly what I need. So happy both tires were in stock! Excellent value for the money and the shipping was fast! I also like that I can get them installed at my local Cycle Gear. Looking forward to many miles of fun with these tires. Thank you!

Date of experience: October 1, 2025
Texas
1 review
0 helpful votes
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Great selection
October 11, 2025
Updated review

Had everything i was looking for. Great selection and very easy to look up. Order placing was very easy and delivery was fast.

Date of experience: October 1, 2025

Love the site
September 27, 2025
Previous review

Love the site

Date of experience: September 17, 2025
Arizona
1 review
0 helpful votes
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Puig Touring Windscreen BMW F900XR 2020-2024
October 11, 2025
Updated review

All and all this aftermarket windscreen is a considerable improvement over the stock unit. It installed as advertised with no special tools or effort. Note that do not expect it to completely block the wind.

Date of experience: October 1, 2025

Site is easy to navigate
September 24, 2025
Previous review

Site is easy to navigate

Date of experience: September 14, 2025
California
1 review
0 helpful votes
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Pleased
October 11, 2025

My shopping experience was pleasant as it was easy to find what I was looking for and they had plenty of helmets to choose from. Everything from shopping to check out to delivery went smoothly. They stayed in communication with me through email and my item arrived exactly on the expected arrival date.

Date of experience: September 30, 2025
New Hampshire
1 review
0 helpful votes
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Love the gear. Revzilla could do way better
October 10, 2025
Updated review

People are spending a ton of money. Back back in the day, Good customer service was sending a new size or product, with a pre paid shipping label to return the wrong sized item, free of charge. Nickle and diming people for $10 when they just need an exchange is a bad look, especially when the sizing guide isn't accurate. Or when gear is hard to size as it is. Having 1 6"ft tall model in a review of a hoodie is lame. If your going to charge people for returns, at least, have the gear modeled in 3-4 sizes in a few body types and genders man... that way when people complain about the restocking fee / return shipping fee, you can at least say "Did ya watch the videos? We have like 10 models showing off 10 sizes and colors and a detailed sizing guide" but hiring models or paying a bunch of staff to model every size of a product is expensive.

Date of experience: September 30, 2025
Kimberly E. RevZilla Rep
6 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


Charging $10 for exchanges is a scam, Having no traditiona...
October 3, 2025
Previous review

Charging $10 for exchanges is a scam, Having no traditional exchange program instead making people buy and item twice is anti-customer and frustrating. You send me new item in new size with a shipping label, I send you old item in package using provided label. If I don't send it back THEN YOU CHARGE ME AGAIN. You are a big company, you can take the risk. I am a person, having close to $1000 pending because you can't risk something that probably cost you a fraction of what you charge us, is anti-customer.

Date of experience: September 23, 2025
California
1 review
0 helpful votes
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Bought an exhaust gasket kit for my 2012 Harley Street. Bob and it came with the wrong size gaskets not to mention the wrong type of gasket as well as wrong c-clamp and bolt size

Date of experience: September 30, 2025
Minnesota
1 review
0 helpful votes
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Great buy
October 10, 2025
Updated review

The online purchase was easy; located the product right away, checkout was simple and not a lot of ads or secondary, distracting offers. Shipped in a timely manner, well packaged, and just as advertised. I'd recommend them anytime.

Date of experience: September 30, 2025

Revzilla is easy to navigate, find info on products,...
October 2, 2025
Previous review

Revzilla is easy to navigate, find info on products, search particular items, and make secure purchases. Love it.

Date of experience: September 22, 2025
Colorado
1 review
0 helpful votes
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Ls2 warrior-dragon
October 10, 2025

I LOVE my new helmet and the customer service I received. When I got my helmet in I tried it on and it was tight around the cheeks. I called revzilla and told them about it and they assured me it was normal, and that the padding would break in and become more comfortable with use. It sure did and now is perfect! Highly recommend!

Date of experience: September 30, 2025
Texas
1 review
0 helpful votes
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Did not receive all of my order.
October 10, 2025
Updated review

I was able to order all of my parts and even received a shipping confirmation. Then a few days later, they sent me an email saying one of the parts wasn't available. This doesn't make sense to me. You should have known when my order was placed.

Date of experience: September 30, 2025

Chat was very helpful
September 29, 2025
Previous review

Chat was very helpful.

Date of experience: September 19, 2025
Ohio
1 review
0 helpful votes
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Anything I need, from tires to a helmet, Revzilla comes through. Customer sevice? Excellent. Shopping for a specific bike? Piece of cake. The folks at Revzilla are absolutely killing it. Keep it up.

Date of experience: September 30, 2025
Massachusetts
1 review
0 helpful votes
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Bell Bullitt TT Helmet is Noisy at Any Speed
October 10, 2025
Updated review

Beautiful helmet. The interior is lush and comfortable. However, with the visor down at any speed above 30mph it is very loud. Visor all the way up at the same speed produces an annoyingly loud whistle. The solution is visor halfway down but then the leather visor pull tab is in my peripheral vision. I've been wearing a 3/4 helmet for a while now and hoped that this "full" face helmet would help with the weather getting colder here in NJ.
I may return it.

Date of experience: September 30, 2025

Great deals
September 29, 2025
Previous review

Great deals. Easy check out.

Date of experience: September 19, 2025
Georgia
1 review
0 helpful votes
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Couldn't just stop at the stars
October 10, 2025

Typical online buying experience. Same end price as other sites. Not sure if it was here or the other guys, but the math when ordering doesn't line up, the item and tax did not equal the total price, tax calculation was different than other site with a similar name. Bought it, got it, I'm good.

Date of experience: September 29, 2025
Washington
1 review
0 helpful votes
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Good service but wrong product.
October 10, 2025
Updated review

Service was good as usual but unfortunately the product did not fit my atv so I had to return it. The return process was easy.

Date of experience: September 29, 2025

Entered the part number and there it was
September 28, 2025
Previous review

Entered the part number and there it was. Very easy. Thanks

Date of experience: September 18, 2025
Michigan
1 review
0 helpful votes
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Arak helmet visor
October 9, 2025

Helmet visor was exactly what I wanted. As always Revzilla customer service was great. Very quick shipping. The visor was packed very well. Revzilla followed up to ensure I received the visor and was happy with my purchase and service. I could not ask for more!

Date of experience: September 29, 2025
Utah
1 review
0 helpful votes
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Using RevZilla was quick and easy. I could find everything I wanted easily on the site, and was able to find locations near me to try things on if I wanted. When there wasn't in store options I wanted, I was able to have it shipped to me without a problem and very quickly.

Date of experience: September 19, 2025