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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,152
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

137,955 reviews

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Exactly what I wanted
July 6, 2024

Easy to order and got to my home fast. It was exactly what I needed and wanted. Fits perfectly

Date of experience: June 25, 2024
California
1 review
0 helpful votes
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Good product good experience
July 6, 2024

Easy to find the parts I needed. Fast and easy purchase as well. I'm happy with the quality of the product. I would recommend RevZilla for any of your part needs.

Date of experience: June 25, 2024
New York
1 review
0 helpful votes
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Excellent customer service!
July 5, 2024

Revzilla has a hard-earned reputation for providing stellar customer service on a wide range products. They frequently have video reviews (including on clothing and riding gear) where you can see the fit on an actual human being.

Date of experience: June 25, 2024
California
1 review
0 helpful votes
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Ordered an Air Wave 4 jacket in medium since I couldn't find it in any local shops, especially in the lightest color way. Arrived, but turned out to be too large for me. Logged on to get an RMA and shipping label. Dropped it off at FedEx the same day it arrived. (I should've run out to see if I could still catch the driver!)

Always fun to shop on Revzilla, watch their videos, and scroll their selection. First time I had to return an order and it was easy!

Date of experience: June 25, 2024
Tennessee
2 reviews
0 helpful votes
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Great tire love it. Great price, awesome price. I get all my motorcycle stuff from revzilla

Date of experience: June 25, 2024
Utah
1 review
0 helpful votes
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The disk brake pads were a bit too wide, requiring me so grind off a couple thousandths of an inch from each side. Otherwise they were great!

Date of experience: June 25, 2024
Michigan
1 review
0 helpful votes
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Revzilla is the $#*!.
July 5, 2024
Updated review

I have dealt with your CS at least twice and both times your people were very nice, and helpful. Nothing but positive things to say about RZ.

Date of experience: June 25, 2024

Easy to find Parts
April 6, 2024
Previous review

Easy to find Parts.

Date of experience: April 5, 2024
North Carolina
2 reviews
0 helpful votes
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Good
July 5, 2024

Good, very good, why does this have to be 50 characters? That is dumb just except my good

Date of experience: June 25, 2024
Texas
1 review
0 helpful votes
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Quick and easy in stock items priced right and quick ship. Will buy again.

Date of experience: June 25, 2024
Nevada
1 review
0 helpful votes
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Long Shipping Time
July 5, 2024

Merchandise was received a week after original estimated delivery date. I had a customer who was very impatient and unhappy with me. I lost his future business.

Date of experience: June 25, 2024
Canada
1 review
0 helpful votes
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I recently purchased the Belstaff Airflow Jacket from Revzilla and am pleased with both the fit and length. As someone who is 5'9" and 210 pounds, finding a jacket that fits well can be challenging, but this one exceeded my expectations. The jacket also provides excellent airflow and looks amazing, making it a perfect choice for both style and comfort. The delivery and ordering process was easy and fast.

Date of experience: June 25, 2024
Missouri
1 review
0 helpful votes
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Easy
July 5, 2024
Updated review

I had?'s so I called. Very helpful. Great people to work with on making my order.

Date of experience: June 25, 2024

Simple and easy
May 9, 2024
Previous review

Simple and easy. What more could you expect!

Date of experience: April 29, 2024
Pennsylvania
1 review
0 helpful votes
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Schott 530 Jacket
July 5, 2024

Bought Schott 530 small in brown. 6'0" 160lbs Fits well and comfortable. Shipped and arrived early. Packaged well. No complaints.

Date of experience: June 25, 2024
Tennessee
1 review
0 helpful votes
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Great product
July 5, 2024
Updated review

Very fast shipping and no damage when arrived would definitely recommend

Date of experience: June 25, 2024

Great support
May 5, 2023
Previous review

Great support

Date of experience: May 4, 2023
California
1 review
0 helpful votes
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I got my boyfriend a pair of gloves for Father's Day and didn't expect them to get here until after that Sunday but they arrived Sunday morning! He was so happy. They didn't fit so we have to get a different size but it was still a quick and easy experience.

Date of experience: June 25, 2024
India
1 review
0 helpful votes
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Best online moto shop!
July 5, 2024

I recently purchased motorcycle gear from RevZilla.com and couldn't be more pleased. Their website is easy to navigate, with detailed product information and helpful customer reviews. The customer service was exceptional—quick and knowledgeable via live chat, guiding me to the perfect gear. Despite a busy period, shipping was fast and items arrived securely packed. The quality of the gear surpassed my expectations, solidifying RevZilla as my go-to for motorcycle gear. Highly recommended!

Date of experience: June 25, 2024
Texas
1 review
0 helpful votes
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Didn't fit
July 5, 2024

Ordered the L2 full face helmet in a XL upon arrival the product looked good but it did not fit my head. I think that the size from RevZilla was large or medium but not XL. Was very disappointed because I scheduled a cross country ride and had to reschedule because mis-label product. So, after reviewing all the full face helmets in the color white and full face I was very disappointed because of low inventory for the price range for me. All of the top name brands was in inventory but I didn't want to spend $800-1,000 on a helmet for this cross country ride.

Date of experience: June 25, 2024
Georgia
1 review
0 helpful votes
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Fast Delivery
July 5, 2024

Great website, fairly priced, ordered was delivered a week before the expected date.

Date of experience: June 25, 2024
Ohio
1 review
0 helpful votes
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New tire.
July 5, 2024

New tire for the front of my 2013 shadow. I installed it. About 30 minutes.

Date of experience: June 25, 2024
Missouri
1 review
0 helpful votes
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Easiest helmet buying experience possible, and it showed up in less than 72 hrs!

Date of experience: June 25, 2024