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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,160
quality
11,991
This company responds to reviews on average within 4 days

Instant Feedback

138,326 reviews

We monitor reviews for authenticity

Indiana
2 reviews
0 helpful votes
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Stellar product and service
July 18, 2024

Revzilla has great information and organization on their website. The shipping was relatively fast, and the product was packed very well to keep it from being damaged.

Date of experience: July 7, 2024
Pennsylvania
1 review
0 helpful votes
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Great customer service
July 17, 2024

I ordered the wrong size jacket and the customer service to get it back and traded for the right one was great

Date of experience: July 7, 2024
North Carolina
1 review
0 helpful votes
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First Ride
July 17, 2024

Took US 276 up to the Blue Ridge Parkway (BRP) along with everyone else on the hottest day of the season in western NC. Good airflow around torso. Good protection with sturdy non-flow panels. Kept its shape. Did not need liner. Will have to wait for a rainy day. Usually a medium tall but this large fits well. One thing surprised me: outer zipper car is on the left side of jacket. Solid product, worthy investment.

Date of experience: July 7, 2024
Minnesota
1 review
0 helpful votes
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Fast delivery
July 17, 2024

Needed final drive belt replaced before a scheduled trip, parts arrived fast and accurate.

Date of experience: July 7, 2024
New Jersey
2 reviews
0 helpful votes
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I was an early buyer on Revzilla's site, and I have relied on their gear guide and product breakdown videos for countless decisions when buying motorcycle parts and riding gear. Finding the gear I wanted was easy, researching reviews was extremely valuable, and shipping was quicker than the website suggested.

Date of experience: July 7, 2024
New Jersey
1 review
0 helpful votes
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Quick Shipping
July 17, 2024

Quick shipping and easy return process for the pair of jeans I didn't keep.

Date of experience: July 7, 2024
New York
1 review
0 helpful votes
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Should Give Free Shipping
July 17, 2024
Updated review

Should give free shipping on all orders to compete with Prime.

Date of experience: July 7, 2024

Item is high quality and as described. As usual, Alpinstar gloves run small.

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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Good
July 17, 2024

You want me to write a paragraph on buying a tire.
I needed a new tire I. Revzilla had it in stock. So I bought it. They mailed it to me. I got it in a little over a week. It was what I order. Good

Date of experience: July 6, 2024
California
2 reviews
0 helpful votes
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Arlen Ness mini 22 Air Sucker
July 17, 2024

I ordered this product & was pleased with the delivery time & the product itself! Thanks Revzilla!

Date of experience: July 6, 2024
California
1 review
0 helpful votes
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High priced led tail lights
July 17, 2024

Like anything for a Harley, the led tail lights were priced high, but with my discount I went ahead and ordered. They delivered fast and they were exactly what I needed!

Date of experience: July 6, 2024
New Jersey
3 reviews
0 helpful votes
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Yuasa Battery
July 17, 2024

Bought a new battery for my 2019 Ducati Hyper SP. Great price. Delivered early. Exactly what I ordered.

Date of experience: July 6, 2024
Pennsylvania
1 review
0 helpful votes
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Zilla cash
July 16, 2024

Well I thought I could turn around to use the 220$ I earned in Zilla cash, part of the reason I went with them, but failed to notice they were going to slowly take it away. Not bad products or shipping just bad website management

Date of experience: July 6, 2024
Kimberly E. RevZilla Rep
over a year old

Zilla cash automatically applies to your next purchase and continues to do so with each purchase. We are unsure when you say it was taken away. We show that it was spent. Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected] if you need further assistance.

Texas
1 review
0 helpful votes
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Great Service
July 16, 2024

I had an issue that customer service resolved promptly. Great company to work with.

Date of experience: July 6, 2024
Ohio
1 review
0 helpful votes
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Cruiser Helmet
July 16, 2024

Easy shopping & ordering. Need more colors. Also need to add quick release. Great quality.

Date of experience: July 6, 2024
Colorado
1 review
0 helpful votes
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Exactly What I Needed
July 16, 2024

I was able to find both items in one store (One was bike-specific and the other was not). This was convenient for me.

Date of experience: July 6, 2024
Massachusetts
1 review
0 helpful votes
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Already proved their worth
July 16, 2024

Tipped during my msf course bike landed on my foot but I was otherwise ok. Boots did their job.

Date of experience: July 6, 2024
Texas
2 reviews
0 helpful votes
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Helpful
July 16, 2024

I was looking for tires and they helped me choose tires that would work best for my bike and that I could get a discount on having my tires installed.

Date of experience: July 6, 2024
Colorado
1 review
0 helpful votes
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Chilling with my helmet on
July 16, 2024

Well, I've only been home for 12 hours. My helmet's been waiting here for me for a couple of weeks. A more thorough review will come after I wear it watching tv v for a couple of hours.

Date of experience: July 6, 2024
Michigan
2 reviews
0 helpful votes
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I can't recommend Revzilla enough. Without them, I would not have been able to rebuild this F4i myself. Not only do they have every single bolt I need, but their diagrams are extremely helpful. Awesome website.

Date of experience: July 6, 2024
Mississippi
1 review
0 helpful votes
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Fast shipping, good product
July 16, 2024

Shipping speed beats a lot of Amazon Prime shipping speeds these days. My order arrived in good condition and I'm very happy with it.

Date of experience: July 6, 2024