Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of RevZilla

RevZillaReviews 17,120

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


+48
How would you rate RevZilla?
grey stargrey stargrey stargrey stargrey star

RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,094
quality
12,068
This company responds to reviews on average within 3 days

Instant Feedback

134,387 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow James D.
Unfollow James D.
Share Review
Report Review

Better than gel, but not perfect
October 15, 2025

Tried this product and a thicker gel version. Sent the gel back as the pad was too large and thick. This product's compression fits great and feels good all day and the thinner pad provides the cushion needed for long days on the road.

Date of experience: October 5, 2025
California
1 review
0 helpful votes
Follow Nathan S.
Unfollow Nathan S.
Share Review
Report Review

Not was it only easy and simple to shop for the products I needed it was delivered a day before expected. I will definitely be using them again for parts I will be needing for my bike.

Date of experience: October 5, 2025
Texas
1 review
0 helpful votes
Follow Tony C.
Unfollow Tony C.
Share Review
Report Review

Between the ratings, product descriptions, and videos for all of the top gear, it's easy to choose which items you need. Customer service is way above and beyond. You can very easily reach a knowledgeable, competent, and very friendly human being at every stage of the buying process. Even the shipping was awesome. I got my item exactly when they said I would, which unfortunately is not the norm these days. This company does everything right. Their popularity is well deserved.

Date of experience: October 5, 2025
California
1 review
0 helpful votes
Follow Ryan D.
Unfollow Ryan D.
Share Review
Report Review

Wrong tire...
October 15, 2025

I ordered a rear tire for my bike(caught a screw on a ride) tire showed up. Right brand, right model, wrong tire. Got the front instead of the rear. Honeat mistake, i get it. Got on chat with a rep. Sent her a pic of the tire as requested fully expecting to get a refund 3-5 days or whatever after the tire was returned and have to reorder it. Nope. Got an email like 5 minutes later saying my order was confirmed and shipping She went ahead and placed a new order for me and my tire was delivered the next day. Awesome cuatomer service

Date of experience: September 30, 2025
Missouri
1 review
0 helpful votes
Follow thatguy J.
Unfollow thatguy J.
Share Review
Report Review

My Sena outrush R helmet
October 15, 2025
Updated review

The sizing video was perfect to help me and was spot on when he spoke about The diameter in inches of his head was exactly how I measured mine it was super helpful I'm super happy with my experience with RevZilla I love my helmet and I will be buying the majority of my products from RevZilla from now on.

Date of experience: October 5, 2025

Your online platform is complicated and not the easiest...
October 1, 2025
Previous review

Your online platform is complicated and not the easiest to navigate. Everytime i press back or go to prior page it resets all of my search criterion

Date of experience: September 21, 2025
Indiana
3 reviews
0 helpful votes
Follow Stewart C.
Unfollow Stewart C.
Share Review
Report Review

Raider EXUP servo eliminator
October 15, 2025

Recently received the exup servo eliminator, it's a easy install. Plug and play made it simple. Removed the servo, unplugged the harness, new snapped right into the lock. Zip stripped the eliminator to the bracket and it was done. No check engine light, and lost the extra weight of the servo motor. Fast shipping, nice product, for it's purpose.

Date of experience: October 2, 2025
Texas
1 review
0 helpful votes
Follow Red L.
Unfollow Red L.
Share Review
Report Review

Quick accurate service
October 15, 2025

As usual, order delivered quickly and accurately. Extra added bonus was that it was cheaper than the manufacture with everything factored in. Thanks guys!

Date of experience: October 4, 2025
Pennsylvania
1 review
0 helpful votes
Follow Anthony I.
Unfollow Anthony I.
Share Review
Report Review

T C B
October 14, 2025

Employees at Philly store took care of business for me correcting a online misorder.Returned the wrong part and got the correct part to my residence in a few days along with other purchases they made for me in store.Courteous, professional and quick.

Date of experience: September 19, 2025
New York
1 review
0 helpful votes
Follow ROGER C.
Unfollow ROGER C.
Share Review
Report Review

Mixed review
October 14, 2025

Mixed review for Revzilla. Great website and selection. Fair pricing. Order fulfillment and shipping were nothing short of heinous. I would most likely use the site again but only if I dont need the item right away.

Date of experience: October 4, 2025
Indiana
1 review
0 helpful votes
Follow Peter M.
Unfollow Peter M.
Share Review
Report Review

Still waiting on stickers...
October 14, 2025

I didn't fit as described and it's a nice upgrade to the bike. It's shipping was quick and everything arrived in good shape. It is however a major letting down receiving your packages and finding there are no stickers included. We don't buy these parts for the bike we buy these parts so we get three stickers obviously.

Date of experience: October 4, 2025
Washington
3 reviews
0 helpful votes
Follow Fred L.
Unfollow Fred L.
Share Review
Report Review

RevZilla AND Cycle Gear are a great combination
October 14, 2025
Updated review

I wanted boots but wasn't sure what. Tried some on at Cycle Gear but they were too stiff to shift. So I went to RevZilla and watched several videos and selected a pair. The video demonstrated they were flexible enough. Very happy with my choice.

Date of experience: October 1, 2025

Quick shipping, good price
December 11, 2024
Previous review

Overall very satisfying. Only issue was also buying hip pads and braces for the riding pants. Neither was available at Revzilla.

Date of experience: December 1, 2024
Oregon
2 reviews
0 helpful votes
Follow Ronald W.
Unfollow Ronald W.
Share Review
Report Review

Perfect fit!
October 14, 2025
Updated review

My wife ordered these riding pants to replace her worn-out pair. Perfect fit using the Rev'it measuring chart. Great features. Quickly delivered.

Date of experience: October 3, 2025

Easy website navigation
October 2, 2025
Previous review

Easy website navigation. Good selection of products.

Date of experience: September 22, 2025
Tennessee
1 review
0 helpful votes
Follow sam S.
Unfollow sam S.
Share Review
Report Review

Thirty five dollar handlebars
October 14, 2025
Updated review

Stating the obvious- you know you gotta be a cheapass to buy a $35 set of 7.5" dimpled dorkhorns on purpose. Truth be told, I've done so much weird, kinky stuff to bikes over the years that I have found grace and beauty in the simple stock hand controls. Granted, I'm running a far from stock setup consisting of an FX front end on an evo fatboy with a bobtail rear fender, true dual heritage fishtip twice-pipes, and depending on how I'm feeling about riding any given day will determine which of the 4 different saddles get plopped on for ripping around the Middle Tennessee countryside. I splurged on a set of +2" T/I cables from amazon and now have additional options for going up yet an additional 2" on the handlebars if I so choose. But that'll be a story for another time...
The real reason I went el-cheapo was to get my hands up from a drag bar to where my mirrors are actually usable instead of staring at my shoulders and trying to hunch & duck, contorting my torso just to get a peek of what may be behind me in the cutest little heart-shaped mirrors you ever did see. I've built whole-$#*! bikes around a god damned intake cover. I've also built bikes around silly $#*! seats. This frankensoftail has blessed me with over 80k miles of smiles all over the country, and now with functioning mirrors, I am riding with a lot more peace of mind. I also have children so they take up most of my money. That is reason enough to get cheap parts. If you've made it this far, I applaud your attention span and thank you for your time.
Keep your knees in the breeze and shiny side up, ya weirdos.

Date of experience: September 27, 2025

The ONLY issue I had with making my purchase was deciding...
October 2, 2025
Previous review

The ONLY issue I had with making my purchase was deciding on what handlebar to choose. The drop menus to sort by all the features such as width, rise, finish, and price made the process much easier, and I very much appreciate that! THANK YOU!

Date of experience: September 22, 2025
New York
1 review
0 helpful votes
Follow Jesse B.
Unfollow Jesse B.
Share Review
Report Review

In stock?
October 14, 2025

One of the items listed as "In stock", it didn't seem like it was "in stock" as the item took more than a week and a half to arrive. The item also did not fit my bike! Apparently the wrong item was sent. All good, RevZilla and the manufacturer came through. My experience with RevZilla across the board was decent and I will continue to order their products.

Date of experience: October 3, 2025
Hawaii
1 review
0 helpful votes
Follow Gary S.
Unfollow Gary S.
Share Review
Report Review

Great resource
October 13, 2025

I ordered several items including helmet, riding jeans, gloves, shoes and riding jacket and all of the items had good detailed sizing information and everything I ordered fit well. All items shipped quickly and arrived undamaged. Overall a very good shopping experience.

Date of experience: October 3, 2025
Washington
1 review
0 helpful votes
Follow Shad M.
Unfollow Shad M.
Share Review
Report Review

Puig Touring windscreen
October 13, 2025
Updated review

I have tried 3 different windscreens on the Honda NX500. I am 5'-11" and the stock screen was terrible for buffeting. I tried another brand of touring screen but the buffeting was still bad enough to cause blurred vision. I tried another brand short sport screen which got my head up in clean air so there was no buffeting but the wind noise was terribly loud. The puig screen works, I feel just a slight amount of buffeting on the very top of my helmet but it's not enough to blurt my vision. The only trade off is it's so tall it looks a little goofy in my opinion, but maybe it will grow on me.
Someone needs to invent a better solution for wind buffeting on adventure bikes or everyone needs to be 5'-6"" in height. This screen does work if you have run out of options.
Good luck.

Date of experience: October 3, 2025

Icon slabtown jacket
June 12, 2025
Previous review

I saw two different reviews warning to order 1 size smaller on icon jackets but I ordered what was recommended by icon's sizing chart and I feel it was correct. If I had ordered the size smaller it would have been too tight in the shoulders.

Date of experience: June 2, 2025
Texas
1 review
0 helpful votes
Follow Shane S.
Unfollow Shane S.
Share Review
Report Review

Poor attention to detail
October 13, 2025

Initial order placed with full shipping address. Per someone on your end, you decided to ship it to half of the shipping address, so when it arrived to my post office, they could not deliver. Contacted support, reissued my order with full shipping address and another 2weeks wait for the initial order. Additionally, the Fuel Screen strainer did not indicate it came with the O ring, so I ordered an O ring and spent needless money. A little disappointing considering your reputation.

Date of experience: October 3, 2025
Florida
1 review
0 helpful votes
Follow Lauren R.
Unfollow Lauren R.
Share Review
Report Review

Refund Issues
October 13, 2025

I ordered a pair of boots on here that cost over $500. They took way longer than expected to come to me and when they did come, they were way too big. I had to issue a return on the boots and after a very long time, it was approved. In the meantime of the refund coming through my bank detected fraud on my debit card and turned it off. I explained this to Revzilla and they told me not to worry that I would still get my refund. Well, several weeks later I still have no refund. I called my bank and they show no history of Revzilla making a refund. I spoke to Kaitlyn in customer service and she told me that there's nothing that she could do because the refund was initiated, even if my bank hasn't received it. Basically i'm out $535 and have no protection for riding on my feet. Terrible customer service, terrible business. Was planning to shop for all gear here but will never be returning and will encourage my friends to buy elsewhere as well

Date of experience: October 3, 2025
California
1 review
0 helpful votes
Follow Robert D.
Unfollow Robert D.
Share Review
Report Review

Repeat shopper
October 13, 2025

Have purchased many parts from RevZella and have had quick delivery and good prices. When required to speak to someone they were knowledgeable and quick to solve my issues. I will use them again in the future.

Date of experience: October 3, 2025
Virginia
1 review
0 helpful votes
Follow Christopher M.
Unfollow Christopher M.
Share Review
Report Review

The windshield is made well
October 13, 2025
Updated review

I ordered the klockwerks 11inch sport windshield and it looks good on the bike but I wish I would have got the 12 inch I think that would have been perfect for me.

Date of experience: October 3, 2025

Revzilla usually has what you want in stock and has...
October 1, 2025
Previous review

Revzilla usually has what you want in stock and has fair pricing so you can't complain to much.

Date of experience: September 21, 2025