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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,148
quality
12,009
This company responds to reviews on average within 4 days

Instant Feedback

137,383 reviews

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New York
1 review
0 helpful votes
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Always great.
August 17, 2024

Good selection. Always fast shipping and customer service is great.

Date of experience: August 7, 2024
Ohio
1 review
0 helpful votes
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Helmet was excellent.
August 17, 2024

Helmet is great but I would recommend not using fedex as your carrier my package was late two days other than that it's perfect.

Date of experience: August 7, 2024
Indiana
1 review
0 helpful votes
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Exhaust
August 17, 2024

The slip on exhaust fit and sounds good on my 450 foreman. Now we'll see if it lasts 20 years like the original

Date of experience: August 7, 2024
Utah
1 review
0 helpful votes
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Took weeks to ship an alleged in stock part.
August 17, 2024
Updated review

Shipping is slow, way slow, like 2+ weeks for an "in stock" part. However, once they finally shipped it, got here in 3 days.

Date of experience: August 7, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to leave a review. It looks like your order was placed on the 7/26, and the item had a 1-2 weeks lead time prior to shipping. It was with the carrier and on its way to you on the 8/2, which is the 5th business day after your order got processed.


Site is very user friendly
July 29, 2023
Previous review

Site is very user friendly. Was simple to find specific parts for my bike.

Date of experience: July 29, 2023
Washington
1 review
0 helpful votes
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Dianese gloves
August 17, 2024
Updated review

As always, ordering on Revzilla is a snap. My sizing is usually XL-2XL. Description included a "more U.S. sizing." Ordered 2XL and the fit is perfect.

Date of experience: August 7, 2024

Easy as usual!
November 11, 2023
Previous review

Easy as usual!

Date of experience: November 11, 2023
New Mexico
2 reviews
0 helpful votes
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Excellent gloves!
August 17, 2024

RevZilla gave me a complimentary $15 in my account. So, I looked at the sale items and found the Icon Pursuit gloves at 35% off. So, I ordered/received a $75 pair of gloves for $42 after taxes! Shipping was free too. Thanks for the $15 in RevZilla cash!

Date of experience: August 7, 2024
Illinois
1 review
0 helpful votes
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Keep up the good work!
August 17, 2024

Site is easy to navigate. I like the fact that on sizing in different things you pass on what customers have said whether it runs small, big or true to size.

Date of experience: August 7, 2024
Maryland
1 review
0 helpful votes
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Great Product
August 17, 2024

Boots are great. Hopefully they will last twenty years like my first pair of Icon Boots.

Date of experience: August 7, 2024
Idaho
3 reviews
0 helpful votes
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We ordered a throttle wire and it appeared to have a kink in the middle. Called customer service and Jena helped us out so very much! Jena sent us a return label. We were not sure if the part was supposed to be like that. Jena sent a replacement as we returned the original. Unbelievable service on her end. She was knowledgeable and extremely nice! Just an awesome experience!

Date of experience: August 7, 2024
Tennessee
1 review
0 helpful votes
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Rain Gear
August 17, 2024

Reviews and descriptions are laid out very well, as well as having complete descriptions. Very easy to search for products, even if you don't know what you're looking for. Was easy to locate rain gear options. Very much liked the reviews of other customers for this particular set. Almost spent 2x the cost for a different set but the reviews convinced me otherwise.

Date of experience: August 7, 2024
California
2 reviews
0 helpful votes
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Great service
August 17, 2024

I really appreciate the videos from RevZilla on products that will help me travel and enjoy my motorcycle experience

Date of experience: August 7, 2024
Arizona
1 review
0 helpful votes
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Fast on shipping/slow on refunds
August 17, 2024
Updated review

I liked that they matched Amazon's price. I had to return something which was delivered back to revzilla on 7/30-I got my refund 7 days later. Still love the helmet.

Date of experience: August 7, 2024

I love the price match Revzilla offers
August 4, 2024
Previous review

I love the price match Revzilla offers.

Date of experience: July 25, 2024
Colorado
1 review
0 helpful votes
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Still rolling
August 17, 2024

Smooth and easy as always. Fast shipping. Just what I was looking for.

Date of experience: August 7, 2024
Georgia
1 review
0 helpful votes
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Great product and great price.
August 17, 2024
Updated review

I decided to buy this neck gaiter when Revzilla sent out some promotional credit to all members. I like that they're always doing some kind of sale and their marketing is not too intrusive. Occasionally one of their sales matches my needs and I can great a great product at a great price. I've had to call their customer service in the past also and they've been great.

Date of experience: August 7, 2024

Great selection and easy site to navigate
September 5, 2023
Previous review

Great selection and easy site to navigate.

Date of experience: September 4, 2023
Illinois
1 review
0 helpful votes
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Easy Install
August 17, 2024

The product came with an extra mounting plate for the backseat that was not referenced in the installation manual. The different mounting plates are for the Honda Rebel 300 and Honda Rebel 500 models. I had to swap out what the plate on the backseat in order for the seat and plate to line up with the bolts on the bike. Other than this, everything else was straightforward and the installation was easy. The only tools required are an allen wrench that will match the bolts.

Date of experience: August 7, 2024
Washington
1 review
0 helpful votes
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Quick and easy ordering
August 17, 2024

I was able to navigate the site with ease, and ordering was easy, and delivery was fast.

Date of experience: August 7, 2024
Florida
1 review
0 helpful votes
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Mt-07 bike chain
August 17, 2024

The price of the product was reasonable the only thing I disliked about the product was the master link that came with the chain. I had such a hard time trying place the master link in. It was one I've never dealt with before with it being just a snap plate, I had always use the link+plate+clip style. Other than that, that was my only dislike. The chain itself was pre coated in synthetic grease and seemed built well.

Date of experience: August 7, 2024
Texas
1 review
0 helpful votes
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Got My Tires
August 17, 2024

I have an older motorcycle (2006 Honda VTX 1800N) and had trouble finding tire sizes by the same manufacturer until I shopped RevZilla. The tires are great after several hundred miles of riding.

Date of experience: August 7, 2024
Colorado
1 review
0 helpful votes
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New jacket
August 17, 2024

Runs small and sized up. Fits great. Already road in the rain and stayed dry. Great quality and versatility.

Date of experience: August 7, 2024
New Hampshire
1 review
0 helpful votes
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Fast and Easy
August 17, 2024

Have ordered several items now, very pleased with the products and the delivery time has been phenomenal!

Date of experience: August 7, 2024