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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,155
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,056 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Boots
December 28, 2024

They had a great selection of footwear and expectations on chopping on line

Date of experience: December 18, 2024
Massachusetts
1 review
0 helpful votes
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Great experience, Will shop again.
December 28, 2024

Everything is straight forward. I liked the price match that was offer to items I found better prices somewhere else. Very friendly and resourceful customer service. You can feel 'customer first' mindset. Returns are easy although they cost 9.99.

Date of experience: December 18, 2024
Florida
2 reviews
0 helpful votes
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Shipping took quite a while was concerned it would get here before needed as a Christmas gift.

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Ordered some Dainese Pony 3 perforated leather pants after carefully taking my measurements with a tailor's tape. Because I've only worn Astars in the past, I decided to get the size matching the measurement in the size chart (and what I wear in Astars), and also the next larger size because some people have said they run a little small. I was a little concerned about going too large because my legs aren't that long so I didn't want the knee protectors to be in the wrong spots or have the legs be too long. My plan was to keep the pair that fit best and return the other.
As it turned out, this model runs really small! I was unable to get the smaller pants on at all. The larger size sort of fit, but was way too tight in the waist and seat. And when in a seated position the leg was too tight on the lower thigh just above the knee and the length from the waist to the knee protection was not long enough so they were pulling and the knee cups were trying to ride up.
Thankfully, there's a great return policy and I'm an RPM member so it was easy to ship them back for a refund so I can get a bigger size. Love the pants, just need larger ones.

Recommendation to others: Go up at least 1 size based on the sizing chart! If you're at the high end of the range for a size you may want to go up 2 sizes, which is what I ended up doing.

Date of experience: December 17, 2024
New Mexico
1 review
0 helpful votes
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Always a pleasure
December 28, 2024

Super easy 👌 super fast Don't make your customers write out an essay on why they buy $#*! from you... this is why I don't post reviews anywhere. Be happy I spent money with you. $#*! off with your reviews.

Date of experience: December 31, 2024
Georgia
1 review
0 helpful votes
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Found good deals
December 28, 2024

I am new to riding, and I wanted to get all my gear before I got the motorcycle so I wouldn't be tempted to ride without. It's pretty expensive to get everything all at once, but I found some great deals at Revilla. I placed my orders, and everything came in! I'm all set!

Date of experience: November 30, 2024
New York
1 review
0 helpful votes
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Great
December 27, 2024

No regrets. Always helpful. No problems in returning orders that doesn't fit correctly

Date of experience: December 17, 2024
Florida
1 review
0 helpful votes
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Excellent customer service!
December 27, 2024

Connie in customer service was Awesome! She helped me with my issue and was super nice! Delivery was fast and well delivered and the price was great!

Date of experience: December 28, 2024
Texas
2 reviews
0 helpful votes
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Great gloves
December 27, 2024

You had the exact gloves my son wanted, fast shipping and communication!

Date of experience: December 17, 2024
Vermont
1 review
0 helpful votes
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Garmin Zumo XT
December 27, 2024

Helpful, easy, and timely. As expected and why you're so successful.

Date of experience: December 17, 2024
California
1 review
0 helpful votes
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Very many good review videos on site, i was nervous buying shoes without trying them on, they actually mention what brands run big/small, and good review of items.

Date of experience: December 17, 2024
Arizona
1 review
0 helpful votes
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Tires
December 27, 2024

Ordered two tires from RevZilla. Both tires arrived in good condition. I'm a little disappointed at the age of the tires. One was just over a year old and the other is close to two years old. Hopefully they were stored correctly to minimize degradation.

Date of experience: December 17, 2024
Arizona
1 review
0 helpful votes
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Late receiving
December 27, 2024

I placed the order December 2, and it didn't arrive until December 15, I was disappointed with long delivery time.

Date of experience: December 17, 2024
Virginia
1 review
0 helpful votes
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Motorcycle Jacket
December 27, 2024

Good discount, shipment by Christmas. Easy process. My son was very happy with it. Received in less than 5 days from order.

Date of experience: December 31, 2024
Ohio
3 reviews
0 helpful votes
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Everything I ordered was exactly what was shown on site I am pleased with my order

Date of experience: December 16, 2024
California
1 review
0 helpful votes
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They had Everything you will ever need
December 27, 2024

They had all high quality products and the best prices i have found across all platforms, and thr fastest shipping

Date of experience: December 16, 2024
Texas
1 review
0 helpful votes
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Nah
December 27, 2024
Updated review

Everything is good I'm just a little confused I thought the bac had a hard plate to protect the dorsal spine

Date of experience: December 16, 2024

Everything is good
December 15, 2024
Previous review

Everything is good

Date of experience: December 5, 2024
Australia
1 review
0 helpful votes
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Easy transactions, great size guide. Easy to follow tracking. And best leather packaging I have ever had. Cheers guys.

Date of experience: December 27, 2024
California
1 review
0 helpful votes
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Correct part easily located
December 26, 2024

Easily and ordered part from a well organized and informative catalog

Date of experience: December 28, 2024
Arizona
1 review
0 helpful votes
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Helmet
December 26, 2024

Very easy to use. I like all the photos.
I was informed fully and quickly.
Product arrived within 3 days, very pleased.

Date of experience: December 27, 2024