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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,162
quality
11,987
This company responds to reviews on average within 4 days

Instant Feedback

138,475 reviews

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Canada
1 review
0 helpful votes
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Quick, efficient process
May 5, 2025

Easy to find, easy to order, quick to deliver to Canada. Would shop again.

Date of experience: April 14, 2025
California
1 review
0 helpful votes
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I tried to apply my 10% first order discount and had issues with it so I decided to order an air filter which I needed urgently immediately and decided to call afterwards to get the Klim Outback jacket and pants. I was sure a reputable business like yours would understand and apply the first or a discount to my plan purchase.
To my surprise, the customer representative said he will not apply to discount to the order. Therefore, I decided that the air filter order would be the first and last order I place with Revzilla.

Date of experience: April 12, 2025
Colorado
2 reviews
0 helpful votes
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I was ordering new EBC brake pads for my Yamaha FJR1300 and your website has a picture of a package of 4 pads for the front and 2 for the back, This is WRONG. The FJR requires 4 pads FOR EACH DISK on the front. Does anybody ever check these things or do you even care. I ordered the other 4 pads from someone else by the way.

Date of experience: April 24, 2025
Virginia
1 review
0 helpful votes
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On 4/19/25 I ordered a pulse generator for 2010 Honda Goldwing that was "in stock". So I added that to my cart. I wanted to purchase a gasket along with it but it was out of stock, no biggie, ordered from Partzilla. Went to check out, did all the steps, said 1-5 business day, cool. Placed order, status went to order received, 2 days later status went to order processed. At this time I noticed shipping said 1-2 weeks. Thinking to myself how if item was "in stock". So I called, spoke to a representative named Kimberly, super nice, not her fault. She said they are waiting for pulse generator to be shipped to them from another vendor than it would be shipped to me. Why show an item in stock to than have to wait for it. I could have just ordered it all through Partzilla with gasket, which I know now I should have done. Guess what, gasket arrived today. Guess I am accustomed to how Amazon ships. Think a company like this would have this figured out. First time buyer, not a great experience.

Date of experience: April 22, 2025
Pennsylvania
1 review
0 helpful votes
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Great product, Timely shipping
May 4, 2025
Updated review

East fitment guide, timely shipping, and product was a direct fit and works as intended.

Date of experience: April 24, 2025

In stock, ready to ship!
April 23, 2025
Previous review

In stock, ready to ship!

Date of experience: April 13, 2025
Florida
1 review
0 helpful votes
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The items shipped so fast that I wasn't even able to modify my order after completing it. The customer service was great though and helped me get that corrected. Thank you!

Date of experience: April 24, 2025
Virginia
2 reviews
0 helpful votes
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Awesome service
May 4, 2025

I ordered two sets of textile pants at two different times, but they didn't fit correctly. Revzilla's return policy is stellar! No issues, thanks!

Date of experience: April 24, 2025
Ohio
2 reviews
0 helpful votes
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Great helmet.
May 4, 2025

Fitment was perfect, it looks great, it shipped fast and I'm putting it to work.

Date of experience: April 24, 2025
California
2 reviews
0 helpful votes
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Kenda KM1 tires
May 4, 2025

The tires are great for a light weight motorcycle, installed on a BMW K1600B they promote instability at speeds over 60mph, would not recommend installing them on heavy weight motorcycles.

Date of experience: April 10, 2025
Virginia
1 review
0 helpful votes
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Great buy
May 4, 2025
Updated review

Shipped quick in good package not installed yet but I am sure I will have no issues and if I do RevZilla will be there.

Date of experience: April 24, 2025

As always no problem
April 23, 2025
Previous review

As always no problem

Date of experience: April 13, 2025
Colorado
1 review
0 helpful votes
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Better customer service
May 4, 2025

I read the reviews that the boots I purchased run big so I ordered 42 that were too small, then I called customer service and told them I wear a 9 1/2 and they told me to order size 44. They came and were comparable to size 11 in US. Then I had to order another pair so returning too orders and paying shipping along with my time was a crappy experience.

Date of experience: April 24, 2025
Georgia
1 review
0 helpful votes
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Nice Job!
May 4, 2025

Great Vibes When Buying. Some Orders May Take Some Time to Get to You, however Their Storylines Keep You Very Entertained While You Wait for Your Order. Very Well-Done You Guys!

Date of experience: April 24, 2025
Virginia
1 review
0 helpful votes
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Good but could be better
May 4, 2025
Updated review

Overall great experience. Only issue is looking at parts that claim to fit but don't. Had to return two parts that claim to fit but didn't.

Date of experience: April 24, 2025

No real problems. Wish there were more options in some...
April 23, 2025
Previous review

No real problems. Wish there were more options in some categories and clearer specifications for makes and models. Overall still helpful and useful.

Date of experience: April 13, 2025
Ohio
2 reviews
0 helpful votes
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As expected
May 4, 2025

Got on line, found stuff I wanted, bought stuff I wanted. They shipped stuff I wanted.

Date of experience: April 24, 2025
Colorado
1 review
0 helpful votes
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They are the best at this. Don't waste time elsewhere...

Date of experience: April 24, 2025
Illinois
1 review
0 helpful votes
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The visor came the day after I bought it and the helmet in 2 days the only slight issue with the helmet i had was one of the side covers to remove the face shield was missing and i couldn't see it in the box anywhere but I just ended up taking the other one off and it still looks cool to me! My son loves it!

Date of experience: April 24, 2025
Minnesota
1 review
0 helpful votes
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Mislisted Sizing
May 4, 2025

I found a great open box deal on an item I wanted in my size, but the online size did not match the actual size on the tag and I had to return it.

Date of experience: April 24, 2025
Oklahoma
1 review
0 helpful votes
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Nice tire, but slow to get it.
May 4, 2025
Updated review

I ordered a Motoz rear tire and they don't keep them in stock. Ships in 5-7 days. I'm not complaining, just be aware.

Date of experience: April 24, 2025

Great place to buy!
April 23, 2025
Previous review

Great place to buy!

Date of experience: April 13, 2025
New York
1 review
0 helpful votes
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Awesome service
May 4, 2025

Awesome company to work with, great products and quick delivery

Date of experience: April 24, 2025
New York
1 review
0 helpful votes
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Slow delivery
May 4, 2025

Forma boots were as described. Fit was accurate. Price was ok. The big bummer was shipping. Not exaggerating when I say I received a quick shifter ordered on eBay from Australia, faster than I received my boots from Revzilla from Vegas. I live in NY.

Date of experience: April 24, 2025