Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of RevZilla

RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


+48
See all photos
How would you rate RevZilla?
grey stargrey stargrey stargrey stargrey star

RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,162
quality
11,987
This company responds to reviews on average within 4 days

Instant Feedback

138,462 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Kenneth K.
Unfollow Kenneth K.
Share Review
Report Review

KTM seals
May 12, 2025

Part was incorrect so I returned it. The return shipping was very high.

Date of experience: May 2, 2025
Cyprus
1 review
0 helpful votes
Follow Logan D.
Unfollow Logan D.
Share Review
Report Review

I purchased two Bridgestone RS10 tires for my zx6r on April 27 2025. Shipping was updated April 29th 2025. I thought it was odd that Revzilla shipped the tires separately, front tire arrived on May 2nd and rear tire will not arrive until May 5th or later- FIRST red flag. When my front tire arrived, I began inspecting and checking the tire, I immediately noticed there was ZERO flex in the sidewall and the entire tire felt rock hard to the touch… very incorrect for a track oriented dot tire. I had to double check the manufacture date because I did not believe I read "4022" correctly the first time… yes, this tire was produced during the 40th week of 2022. This tire is nearly 3 years old & was CLEARLY stored improperly.
I called to inquire with a Revzilla rep who told me, "They're within 10 years so they should be fine" … A tires MAXIMUM life span is 6 years when store in proper conditions. This same rep told me, "we have climate control warehouses so it is impossible that the tire is hard." … when I asked to speak to a supervisor, he said that was statement was incorrect- Revzilla drop ships from vendor warehouses, they have no way to quality control, check manufacture dates, and they also have no way of knowing if these "vendor warehouses" are storing their tires properly. Revzilla's only offer or attempt at making things right was to offer an exchange for the same tires, but again, the supervisor confirmed they drop ship from exterior vendors & they claim they will continue to ship tires up to 10 years old at the risk of the rider who receives them.

Loading...
Loading...
+1
Date of experience: May 2, 2025
Michigan
1 review
0 helpful votes
Follow Adam M.
Unfollow Adam M.
Share Review
Report Review

Bought the phone mount made by RAM mounts to hold my phone on my new motorcycle and it broke almost immediately.

Date of experience: May 2, 2025
Kentucky
1 review
0 helpful votes
Follow Will S.
Unfollow Will S.
Share Review
Report Review

Excellent service
May 12, 2025
Updated review

Fast shipping on my order, competitive prices, and I've always had a very good customer experience with Revzilla.

Date of experience: May 2, 2025

Good prices, knowledgeable staff
May 1, 2025
Previous review

Good prices, knowledgeable staff. RZ has always been excellent to deal with.

Date of experience: April 21, 2025
Maine
1 review
0 helpful votes
Follow Tom G.
Unfollow Tom G.
Share Review
Report Review

Ordered a helmet that did not fit as expected. Easy return and fast.

Date of experience: May 2, 2025
New Mexico
1 review
0 helpful votes
Follow James M.
Unfollow James M.
Share Review
Report Review

Got my stuff, but issue.
May 12, 2025

I got my order and everything seemed great until I noticed a slice from a razor in the packaging. The product was hit by it, but it was also a closeout item and the last one. I decided to just deal with it. Whoever package it had to have seen it, but shipped it anyway.

Date of experience: May 2, 2025
Indiana
1 review
0 helpful votes
Follow Jared G.
Unfollow Jared G.
Share Review
Report Review

Easy purchase
May 12, 2025
Updated review

Sizing charts are always satisfactory. Shipping is always on time or even early. Good stuff, keep it up RevZilla.

Date of experience: May 2, 2025

Easy to use site, great reviews, and good sizing charts
April 28, 2025
Previous review

Easy to use site, great reviews, and good sizing charts. Nice videos btw.

Date of experience: April 18, 2025
Arizona
2 reviews
0 helpful votes
Follow Bill B.
Unfollow Bill B.
Share Review
Report Review

Excellent service!
May 12, 2025
Updated review

Both products arrived at the same time. They were packaged and in great shape.

Date of experience: May 2, 2025

Quick and easy
May 1, 2025
Previous review

Quick and easy

Date of experience: April 20, 2025
Virginia
1 review
0 helpful votes
Follow Paul c.
Unfollow Paul c.
Share Review
Report Review

I ordered the new Alpinestar Tech Air 5 Plasma vest in XL. The box it arrived in said XL, but the garment inside the box was a Small. I called and the gentleman I talked with apologized and promised to get me a size XL as soon as possible. I returned the size small as he directed and received the XL the following week. I'm happy with it. I've used Revzilla for years, partly because they are easy to deal with when you need to return/exchange something.

Date of experience: April 23, 2025

Easy to use
May 1, 2025
Previous review

Easy to use.

Date of experience: April 21, 2025
New York
1 review
0 helpful votes
Follow Waldense B.
Unfollow Waldense B.
Share Review
Report Review

Great tires
May 12, 2025
Updated review

Ordered tires for my daughter's bike. Easy stress free shopping. Front & rear tires came together and didn't have to wait 3 weeks.

Date of experience: May 2, 2025

Always find what I am looking for and at a reasonable...
April 30, 2025
Previous review

Always find what I am looking for and at a reasonable price.

Date of experience: April 20, 2025
California
1 review
0 helpful votes
Follow Richard g.
Unfollow Richard g.
Share Review
Report Review

New gloves
May 12, 2025

Nice gloves, have not used them yet though. I hope they feel as good riding as my icons did.

Date of experience: May 2, 2025
Oregon
1 review
0 helpful votes
Follow Eirk P.
Unfollow Eirk P.
Share Review
Report Review

Prompt Delivery
May 12, 2025
Updated review

My order arrived as expected and Revzilla was great at communicating it's anticipated arrival.

Date of experience: May 2, 2025

Easy site to use
April 28, 2025
Previous review

Easy site to use

Date of experience: April 18, 2025
Wisconsin
1 review
0 helpful votes
Follow Andrew G.
Unfollow Andrew G.
Share Review
Report Review

Mustang saddle
May 12, 2025

I bought the Mustang Lowrider saddle for my Road King; it came in quickly and bolted up. Reading the instructions took longer. I didn't have any issues with navigating the site or completing the buying process. I'd hi from them again.

Date of experience: May 2, 2025
Illinois
1 review
0 helpful votes
Follow Sean M.
Unfollow Sean M.
Share Review
Report Review

Fast and accurate
May 12, 2025

Parts arrived and were what I was looking for to fix my current bike. I shopped around for the correct parts for my bike and RevZilla had what I needed.

Date of experience: May 2, 2025
Nebraska
1 review
0 helpful votes
Follow Kimberly P.
Unfollow Kimberly P.
Share Review
Report Review

Satisfied
May 12, 2025
Updated review

Had what i needed for a good price fast delivery and free delivery for over 50 dollars

Date of experience: May 2, 2025

Fast ordering good choices
May 1, 2025
Previous review

Fast ordering good choices

Date of experience: April 21, 2025
Illinois
1 review
0 helpful votes
Follow kyle m.
Unfollow kyle m.
Share Review
Report Review

Bought a pair of gloves, took 3 weeks to get said pair, I sent an email inquiry about my order and got a rude response that I felt wasn't very professional, I wouldn't order from them

Date of experience: May 2, 2025
Pennsylvania
1 review
0 helpful votes
Follow William P.
Unfollow William P.
Share Review
Report Review

New tires for my FJR
May 12, 2025

Was a bit unsure about ordering tiresfrom a web retailer due to the date of product protection,
I pulled the trigger on ordering and was pleasantly surprosed to find the tire production was new up to date production! The fourth week of 2025! Great job and I will not hesitate ordering again!

Date of experience: May 2, 2025
New York
1 review
0 helpful votes
Follow Ethan K.
Unfollow Ethan K.
Share Review
Report Review

Overpriced
May 12, 2025

Almost everything in this website is overpriced, slow shipping, horrible customer service care. Didn't help me at all, just continued to say it's my fault, not their fault. Will never purchase here again. My pictures below show a huge difference. They are both exactly the same! $100.00 - $110.00 dollar difference on other websites.

Date of experience: May 2, 2025
North Carolina
1 review
0 helpful votes
Follow Brodie M.
Unfollow Brodie M.
Share Review
Report Review

Hole in glove
May 12, 2025
Updated review

The mirrors I ordered are perfect but one of the gloves in my 2 glove set looked worn down and has a small hole in the side of the finger. Not a big issue but a quality check before you send the package would be cool.

Date of experience: May 2, 2025

Easy, good product pictures, plus website was responsive...
May 1, 2025
Previous review

Easy, good product pictures, plus website was responsive and didn't glitch.

Date of experience: April 21, 2025
Iowa
1 review
0 helpful votes
Follow Chris B.
Unfollow Chris B.
Share Review
Report Review

Excellent customer service
May 12, 2025

I bought Klim pants and they were too big. RevZilla gave me a full refund and I ordered the new pair the same day. They came 3 days later. Yesterday I got the credit on my credit card. Excellent service. Thank you guys!

Date of experience: May 1, 2025