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RevZillaReviews 17,120

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,094
quality
12,068
This company responds to reviews on average within 3 days

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134,387 reviews

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Florida
1 review
0 helpful votes
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Excellent products great prices
December 19, 2025

I ordered on Saturday of Black Friday weekend. Great price on the product I needed. It took a little longer to get out the door than I expected, but I know it's the busy time of the year.

Date of experience: December 9, 2025
Mexico
1 review
0 helpful votes
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Mi nuevo casco Bell
December 19, 2025

Lo recibieron en casa de mi cuñado en Bronsvile TX

Date of experience: December 9, 2025
Alabama
1 review
0 helpful votes
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REv It! Gloves
December 19, 2025
Updated review

My overall experience has been great. This whole motorcycle world is completely new to me, and I've been riding my Suzuki for less than six months. This website, along with all the YouTube videos and recommendations, has made my journey even more enjoyable and rewarding.

Date of experience: December 9, 2025

I like this webpage!
December 8, 2025
Previous review

I like this webpage!

Date of experience: November 28, 2025
North Dakota
1 review
0 helpful votes
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Atv plow handle
December 19, 2025

Part came well packaged in a timely fashion. Had to do a slight modification to the part but knew that going in. Everything worked out great and I am very happy.

Date of experience: December 9, 2025
New York
1 review
0 helpful votes
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Great customer service.
December 19, 2025
Updated review

After ordering several items from RevZilla. I made an error in ordering an incorrect part. Customer service was extremely understanding and provided me with a pre paid return authorization. No hassle, just a pleasant experience. I will keep doing business with Rev Zilla in the future.

Date of experience: December 9, 2025

EASY process and found part instantly!
December 6, 2025
Previous review

EASY process and found part instantly!

Date of experience: November 26, 2025
Washington
2 reviews
0 helpful votes
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Best pricing, selection and service!
December 19, 2025
Updated review

I am a street and ADV rider with two BMW bikes (R1200GSA and K1600GTL). I always buy accessories and gear through Revzilla as they have an excellent selection of high-quality brands, the best pricing and even better customer service.

Date of experience: December 9, 2025

Great prices, selection & service!
December 4, 2025
Previous review

Great prices, selection & service!

Date of experience: November 24, 2025
New York
1 review
0 helpful votes
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Revzilla is like Amazon Prime
December 19, 2025

Terrific experience shopping with you guys. Gear was delivered quickly, the lineup is excellent and return process is very smooth.

Date of experience: December 9, 2025
Florida
1 review
0 helpful votes
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Riding gloves
December 19, 2025

First time buying Alpine Stars's gloves. They're just as expected. They are lightweight for summer rides but provide protection as well. Happy with my order and would recommend them.

Date of experience: December 9, 2025
Montana
1 review
0 helpful votes
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One place to find everything
December 19, 2025

Great place to look for things. It's nice to see that they have reviews and go over the product, and it feels good knowing exactly when the product is coming. I'm totally happy with it.

Date of experience: December 9, 2025
Canada
1 review
0 helpful votes
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Rocket fast shipping with the best price
December 19, 2025
Updated review

Ordered a pair of winter riding pants and using AI determined the price RevZilla was offering was the lowest price in the last 12 months. Order the pants on Black Friday and received the pants on Saturday.

Date of experience: November 28, 2025

Fast and dependable
August 20, 2025
Previous review

The team at RevZilla gets your order right, out the door and on its way ASAP. The prices are competitive and the ZillaCash program is great for return customers. Appreciate the experience.

Date of experience: August 10, 2025
Tennessee
1 review
0 helpful votes
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Horrible experience
December 19, 2025

Purchased a $700 Alpinestar Tech-air chest protector. Received package within just a couple days but when I opened the box I found a used chest protector that had been worn by someone who appears to have crashed in it. I'm not trusting my Son's life with a used chest protector and quite honestly I can't believe an online retailer would be so careless as to ship out a life-saving device after it had obviously been used by someone else. I realize everyone makes mistakes but when that kind of money is on the line and someone's safety is in question you better make damn sure you send what the customer paid you for. That's my opinion anyways. They have offered to take it back of course however, I believe we'll hold onto it in an attempt to further make sure this sort of thing doesn't happen to someone else in the future. To say I'm unhappy is an understatement.

Date of experience: December 2, 2025
Kimberly E. — RevZilla Rep
2 months ago

What you received is absolutely not acceptable, and this does not reflect our standards. While mistakes can unfortunately occur, there is no excuse when it comes to rider safety, and we take this situation very seriously.

To address this properly, we have already created and sent you a free FedEx return label. The return has been specifically marked as damaged/used so the item will not be placed back into inventory under any circumstances. Once returned, it will be removed from circulation and handled appropriately.

We have also offered you the option of either a full refund or a replacement, whichever you prefer. Our goal is to make this right in the way that best supports your family’s safety and peace of mind.

Again, I’m truly sorry for the frustration and concern this caused. We appreciate you bringing this to our attention so we can investigate how this happened and take steps to prevent it from happening again. Please let us know how you’d like to proceed—we’re here to help.

Maine
1 review
0 helpful votes
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Helmet purchase
December 19, 2025

I personally have good experiences with my purchases with Revzilla, always receive new products never repackaged or opened merchandise.

Date of experience: December 8, 2025
Florida
1 review
0 helpful votes
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Rev'it! Caliber 2 Gloves
December 18, 2025
Updated review

Easy enough to order, just find your size and click.
Free shipping and Back Friday/Cyber Monday discounts help.
Less than a week to arrive.
Gloves are as they should be, and the usual Rev'it! Quality, which is why I bought them in the first place!

Date of experience: December 8, 2025

Easy-peasy!
December 5, 2025
Previous review

Easy-peasy!

Date of experience: November 25, 2025
Texas
1 review
0 helpful votes
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Ripped off
December 18, 2025
Updated review

Just received my air hawk 12x18 it was just put in a shipping box loose no packaging but you included a box for 11x11 pad that this wont even fit in that however is not the problem the problem is no straps to install talked with conner who tried to help but wastold you wouldnt ship me straps had to return then i was instructed you need a picture, i dont have that capability so its up to me to rig something up to make work, was told zilla was different but as of now just like all the chinese sellers but thank you for getting to me on time because im also waiting for a set of boot straps since before thanksgiving, well I guess im on my own so I hope you as a company prospers and ill move on see if i can find a responsible place to buy parts have a great day

Date of experience: December 8, 2025
Kimberly E. — RevZilla Rep
2 months ago

Thank you for taking the time to share this feedback. I’m really sorry for the frustration this caused—especially when you were counting on the product being complete and ready to use.

To clarify, we do not carry replacement straps for the Airhawk pad. Because of that, the only way we’re able to resolve a missing-parts issue like this is by processing a return for either a refund or replacement. That’s why returning the item was advised.

Regarding the photo request: the picture is not meant to create extra work for you. It’s required so we can confirm the issue and ensure the item is properly marked as damaged/incomplete, which prevents it from being placed back into inventory and potentially affecting another customer.

I understand not having the ability to provide photos can be limiting, and I’m sorry that made the process feel one-sided. That was not our intention. We truly do want to do the right thing and prevent this from happening again.

I appreciate you acknowledging the on-time delivery, and I regret that the overall experience fell short of what you expected from us. If you decide you’d like to proceed with a return or need help in any way, we’re here and willing to assist.


So far so good but all ive done so far is place order
December 11, 2025
Previous review

So far so good but all ive done so far is place order

Date of experience: December 1, 2025
California
1 review
0 helpful votes
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Easy to purchase and fast shipping
December 18, 2025

Product was purchased with ease. The shipping from Las Vegas warehouse was fast. Product arrived 2 days earlier than estimated.

Date of experience: December 8, 2025
Connecticut
1 review
0 helpful votes
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Great service!
December 18, 2025

The ordering process was easy, my items were delivered quickly and customer service was super helpful when I had to change my order.

Date of experience: December 8, 2025
North Carolina
1 review
0 helpful votes
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Fast shipping and a great jacket for the money
December 18, 2025
Updated review

I bought the XL size jacket based on the product's sizing video. It appears to be a perfect fit for my 6 foot 238 pound body. It is a really nice jacket in regard to price, quality, and fit. Thanks!

Date of experience: December 8, 2025

Another great experience with Revzilla
December 14, 2025
Previous review

Another great experience with Revzilla. Thanks!

Date of experience: December 4, 2025
South Dakota
1 review
0 helpful votes
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Reliable
December 18, 2025

They are a reliable company. Similar to j&p but with more stuff for foreign bikes. I like the pennys back on the dollars spent, makes me feel like I'm saving money.

Date of experience: December 8, 2025
New York
1 review
0 helpful votes
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Best in the business for motorcycle enthusiasts
December 18, 2025
Updated review

They have an extensive selection of all things motorcycle. Prices are fair and their customer service is top notch. A bit disappointed they removed the chat online feature but call for a quick and good experience.

Date of experience: December 8, 2025

I called your customer support and the rep was able...
December 11, 2025
Previous review

I called your customer support and the rep was able to give me details on the return as well as info about alternate sizing

Date of experience: December 1, 2025
Arkansas
2 reviews
0 helpful votes
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Equal or Better.than OEM
December 18, 2025
Updated review

I bought a Memphis Shades vent for my aftermarket windshield. I had to cut the hole in my windshield for the vent. I had an old windshield with vent which served as my pattern. However, I suggest the manufacturer include a large template for marking the hole for other buyers.

Date of experience: December 7, 2025

All good
November 28, 2025
Previous review

All good. Thanks for the cash.

Date of experience: November 17, 2025