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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,148
quality
11,997
This company responds to reviews on average within 4 days

Instant Feedback

137,806 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Ls2 visor
May 23, 2025
Updated review

Extremely happy with revzilla! My items were here extremely fast and at a competitive price! Will be buying all my stuff here!

Date of experience: May 13, 2025

Great place!
May 12, 2025
Previous review

Great place! Great products!

Date of experience: May 2, 2025
Michigan
1 review
0 helpful votes
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First time order
May 23, 2025

I loved the video reviews of each tire type! The order arrived very quickly and I'm looking forward to testing them when the bike is back from service.

Date of experience: May 13, 2025
North Carolina
1 review
0 helpful votes
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Couldn't be more pleased
May 23, 2025
Updated review

I was originally going to go with the 13.5 inch wind shield and after reading several reviews decided on the 12 inch instead and couldn't be more happier. I am 6'3 and I see just over top and think if I would have gone with the 13.5 I would have a partial view through instead oof a full view over. It came in within a few days and install only took literally 5 mins for removal and install. Hope this review helps others that are on the fence as to what size to go with.

Date of experience: May 13, 2025

Customer service is easy and enjoyable to work with...
May 9, 2025
Previous review

Customer service is easy and enjoyable to work with to ensure you find and pick out exactly what you are looking for.

Date of experience: April 29, 2025
California
1 review
0 helpful votes
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It claimed delivery 2-5 days - it took 12 days with no notices and no explanations

Date of experience: May 13, 2025
Kimberly E. RevZilla Rep
10 months ago

We sincerely apologize for the delay in shipment. As mentioned at the time of purchase, your item had a lead time of 2-5 business days due to an ordering process with our vendor, who does not ship directly to customers. That is before the item will ship. We appreciate your patience and understanding.

Minnesota
1 review
0 helpful votes
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First order was perfect
May 23, 2025

Shipped quickly, came early, box was packed well, all in all a great service!

Date of experience: May 13, 2025
Missouri
1 review
0 helpful votes
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Hassle free returns
May 23, 2025

I purchased a helmet that was shipped quickly and safely. Unfortunately the helmet shape didn't work for me so I had to return the item. The return process was excellent with hassle free mailing procedures and outstanding customer service.

Date of experience: May 13, 2025
Indiana
1 review
0 helpful votes
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I always can trust revzilla to get me what I want and need in a timely fashion.

Date of experience: May 13, 2025
Louisiana
2 reviews
4 helpful votes
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Awesome
May 23, 2025

This company is truly about the customer experience. They have a very large support base and many how to videos in order to help the DIY crowd.

Date of experience: May 13, 2025
South Carolina
1 review
0 helpful votes
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Clothing apparel
May 23, 2025
Updated review

The graphic tshirts have always been well made top of the line quality

Date of experience: May 13, 2025

Great site
May 9, 2025
Previous review

Great site.

Date of experience: April 29, 2025
Georgia
1 review
0 helpful votes
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Excellent Everything with Revzilla
May 23, 2025
Updated review

Great selection of quality bolt-ons. Can't go wrong with Revzilla.

Date of experience: May 13, 2025

Revzilla!
May 14, 2025
Previous review

Revzilla! You already know the quality your getting and their top customer service accompanying it closely. Every time.

Date of experience: May 4, 2025
Pennsylvania
1 review
0 helpful votes
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Fast and accurate
May 23, 2025
Updated review

I received my order within 3 days of placing it. Everything was correct and well packed.

Date of experience: May 13, 2025

I tried to check out as a guest, first time buyer,...
May 8, 2025
Previous review

I tried to check out as a guest, first time buyer, used my promo code but it wouldn't work. Then tried creating a new account, didn't realize that was needed - but that did work

Date of experience: April 28, 2025
Minnesota
1 review
0 helpful votes
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Top notch customer service as usual
May 23, 2025
Updated review

Product arrived as expected. It was pulled from a couple of different warehouses, but delivery projections were clearly communicated and accurate.

Date of experience: May 6, 2025

Everything I want and need at a reasonable price, and...
December 21, 2024
Previous review

Everything I want and need at a reasonable price, and fast, free shipping!

Date of experience: December 11, 2024
Missouri
1 review
0 helpful votes
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Quick shipping
May 23, 2025

My order shipped fast, and the product was exactly as described.

Date of experience: May 13, 2025
California
1 review
0 helpful votes
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I will use RevZilla again
May 23, 2025

Website was straight forward and easy to navigate. Tires and tubes came as presented. I will use TevZilla again the future.

Date of experience: May 13, 2025
Norway
1 review
0 helpful votes
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Easy process. Speedy delivery once it was sent. Affordable product and shipping fee.

Date of experience: May 13, 2025
Texas
1 review
0 helpful votes
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Always had great service. I do miss the more specific product review videos with Anthony and the old team. I probably bought more gear because of them.

Date of experience: May 13, 2025
Virginia
1 review
0 helpful votes
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Quick turnaround
May 23, 2025

Placed order and it shipped the same day. Great experience.

Date of experience: May 13, 2025
New Hampshire
1 review
0 helpful votes
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Easy navigating website
May 23, 2025
Updated review

It was easy fr start to finish. Finally glad I found a site that had a helmet large enough for my sons head.

Date of experience: May 13, 2025

Have shopped here before and it's always worked out
May 9, 2025
Previous review

Have shopped here before and it's always worked out

Date of experience: April 28, 2025
District of Columbia
1 review
0 helpful votes
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Disappointed
May 23, 2025

Unable to return after wearing the product to determine fit.
Wearing the product in the riding position is the only way to confirm proper fit under true operational conditions.

Date of experience: May 7, 2025
Kimberly E. RevZilla Rep
10 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers. Our return policy does require all items have tags and be new and unworn.

Australia
1 review
0 helpful votes
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Top Notch
May 23, 2025

Fantastic service and delivery time. Item was a little bit pricey but well worth it

Date of experience: May 13, 2025