Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
REVOLVE is home to the world's most-coveted designer apparel, shoes & accessories from Lovers + Friends, For Love & Lemons, NBD, Free People, Joie + more.
















Revolve has a rating of 2.7 stars from 1,408 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Revolve most frequently mention poor quality, credit card and multiple times. Revolve ranks 53rd among Women's Clothing sites.
We monitor reviews for authenticity
The XS was incredibly loose on me and I even sized down. Revolve struggles with correct sizing and fit.
Positive experience all round. Will shop again at R
I love ordering from revolve because I know I will receive my package in 3 days or less. I also love the free returns model!
I'm buying this dress for a friend so we'll see how it fits when she tries it on next week. I'm hoping the wrinkles will come out.
Site is user friendly and the shipping is fast! Will order again in the future.
Just pay attention to how tall the models are in the pictures. The dress I ordered looked completely different on me (5'6") than on the 5'10" model (obviously). The material was too sheer to get it altered so I had to return it
The pants were way too big and the leotard was also too big!
Great customer service, fast shipping, easy returns! Love the unique clothing as well.
If I call about an order, I find Customer Service to be very knowledgeable! I never have a problem.
1. Seamless Online Shopping Experience: The website is user-friendly, with a clean, modern design that makes it easy to browse through a wide range of fashionable clothing and accessories. The search functionality is efficient, and product descriptions are detailed, including multiple high-quality images from different angles.
2. Exceptional Customer Service: Upon encountering an issue with an order, the customer service team is readily available through multiple channels, including live chat, email, and phone. They respond promptly and courteously, resolving the issue with a personal touch. For instance, if an item is out of stock, they offer alternatives or provide a quick refund.
3. Fast and Reliable Shipping: The order is processed quickly, with clear communication at every step. Shipping is expedited, and the package arrives on time, in perfect condition, and beautifully packaged, enhancing the unboxing experience.
4. Easy Returns and Exchanges: The return policy is straightforward and hassle-free. A prepaid return label is included, and the process for returning or exchanging items is clearly explained. The customer receives confirmation of the return and a refund or exchange promptly.
5. High-Quality Products: The items ordered meet or exceed expectations in terms of quality, fit, and style. The clothing is true to size, well-made, and matches the online descriptions and images perfectly.
6. Personalized Recommendations and Offers: Based on previous purchases and browsing history, Revolve provides personalized recommendations and exclusive offers, making the customer feel valued and understood.
The shoes are nice and I got many compliments. I will shop again with your company.
Both items are great for my first purchase. One item fit better than the other but now i know the best size for me.
Answer: Hi Lynn, I'm sorry to hear that one of the items didn't work out. We will automatically issue a refund for any returns received within 60 days of the order date (our return policy was recently extended in light of current events). We will send you an email as soon as your return is processed and your refund will be issued to the original form of payment for the order. Please let us know if you have any additional questions! Thank you for your order and stay safe Lynn! Best, Candice Team REVOLVE
Answer: Hi Steve, Thanks for reaching out! We have a couple different shipping options for our customers in Canada. We offer Priority Shipping provided by DHL free of charge. Transit time for that option is typically between 5-8 days and it's important to note that this option does not include duties/taxes. Additionally, we offer an Express DDP shipping option that allows you to prepay duties & taxes in checkout on our site. There is no shipping fee if your order is over $100 and transit time is typically between 2-5 days. Please be sure to let us know if you have any further questions, we are always happy to help! Best, Candice Team REVOLVE
Answer: Hi Francisco, Thank you for your interest in REVOLVE! We ship from the US. You have two options for shipping to Portugal. We offer Standard shipping which does not include duties/taxes and typically takes around 10-12 days to arrive. There is also an Express shipping option that allows you to prepay duties and taxes and transit time for that option is typically between 4-6 days. I hope this information is helpful! Best, Candice Team REVOLVE
Answer: Hi Maureen, Yes, we do include tracking numbers for parcels going to the Netherlands. Your tracking number will be emailed to you after your order ships out. Best, Candice Team REVOLVE
Answer: Hi Jaimie! Thank you for your interest in REVOLVE! If your order is over $100, you qualify for free Express shipping. I recommend going with the Express shipping for a faster delivery time and that option comes with tracking as well whereas Standard shipping does not. I hope this is helpful and please let us know if you have any further questions. We are always happy to help! Best, Candice Team REVOLVE
Answer: Hi Shareca! You are certainly welcome to buy two sizes. We accept returns within 30 days for a full refund and within 60 days for store credit or an exchange. The only exception to that is items that are marked as "final sale" on our website. We hope this information helps. Happy shopping! - Team REVOLVE
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account