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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
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Great
October 25, 2024

Very exact to the T it's nice to do all your stuff on here also you can add and put anything you would like on here as well

Date of experience: October 15, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kaylie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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This website offered ease of use, a diverse selection of resume templates and flexible payment plans and options.

Date of experience: October 15, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Adrian,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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The resume does not print the experience. Just the name and date of were I worked

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 15, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Marie,

Thank you for taking the time to review our service.

Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base.

Our team is working on a solution to the issue you raised and we hope to have this available soon.

We are always looking for ways to provide our customers with the best possible experience.

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals!

Sincerely, Lelie

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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Easy to get it
October 24, 2024

It was very easy to make my resume because they make it easy to get it.

Date of experience: October 14, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Amy

ResumeCoach.com Team

Germany
1 review
0 helpful votes
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Dissatisfied
October 24, 2024

I created the CV simply, and translated it even more easily into another language. The problem is that after paying for one resume, every other month, I'm leaving a much higher amount of money for the site.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 14, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kristína,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Amy

ResumeCoach.com Team

Oregon
1 review
0 helpful votes
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Very easy to use
October 24, 2024

Super easy to use and helpful suggestions along the way.
Thank you

Date of experience: October 14, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Michelle,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

New York
1 review
0 helpful votes
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User friendly without the headaches.
October 24, 2024

Super easy software and consumer friendly. It is highly recommended and user friendly for all.

Date of experience: October 14, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Roberto,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

California
1 review
0 helpful votes
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Very helpful!
October 24, 2024

I was in a pinch to redo my resume, which I last used in 2006. The new look I chose was fantastic, and it was easy to upload, making it look better than ever.

Date of experience: October 14, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Fiorella,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Amy

ResumeCoach Team

Texas
1 review
0 helpful votes
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Payment was no hassle and easy to complete without no frustration and ad free is huge plus.

Date of experience: October 14, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello John,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

New York
1 review
0 helpful votes
Follow DASHIA A.
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It's a great website!
October 24, 2024

It's a great website! Very fast, and helpful. Created my resume in less than 30 minutes!

Date of experience: October 14, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

New York
1 review
0 helpful votes
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The process was straightforward and easy to process using the system was very insightful and allowed me to continue to build a résumé with confidence.

Date of experience: October 14, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Timothy,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Japan
1 review
0 helpful votes
Follow 井上 R.
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The AI assistance was completely disappointing. In the section where I was supposed to enter my previous work experience, the AI tried to generate a statement of purpose.

Date of experience: October 14, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Amy

ResumeCoach.com Team

Malaysia
1 review
0 helpful votes
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Bagud
October 24, 2024

Sangat bagus... Ia membantu saya untuk membuat resume dan sangat mudah..

Date of experience: October 14, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Halo,

Terima kasih banyak telah memberi kami 5 bintang! Kami sangat senang mendengar bahwa Anda mendapatkan pengalaman yang positif dengan layanan pembuatan resume kami dan kami sangat senang bisa membantu Anda dalam mencari pekerjaan.

Sekali lagi, terima kasih atas kata-kata baik Anda dan telah memilih Resumecoach. Kami berharap yang terbaik untuk Anda dalam upaya karir Anda!

Hormat kami, Amy

Tim ResumeCoach.com

California
1 review
0 helpful votes
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Great
October 24, 2024

Good effective, amazing good, everything i needed. The AI was amazing

Date of experience: October 13, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Selena,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Greece
1 review
0 helpful votes
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A good platform, that helps everyone to create a nice cv with success

Date of experience: October 13, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Dimitra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Oregon
1 review
0 helpful votes
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Simple and helpful advice
October 23, 2024

A great experience. It was simple to use. Very easy to navigate thru the program.

Date of experience: October 13, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Tamra,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

AE
1 review
0 helpful votes
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Good
October 23, 2024

Good app will use again later thank you so much. Best wishes.

Date of experience: October 12, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Mohamad,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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I canceled my subscription on 9/29/2024 and I saw a withdrawal of payment again today. Please refund and cancel my payment and subscription. Thanks.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Rula,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to [email protected] so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Lizzie.

ResumeCoach.com Team

Japan
1 review
0 helpful votes
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It was difficult to use, I will not proceed with this application.Also, there is a payment at the end and it is not conscientious.It should be a free service.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Mika,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Lizzie.

ResumeCoach.com Team

Louisiana
1 review
0 helpful votes
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User Friendly and easy to follow instructions. I really had and easy time building my resume with this program.

Date of experience: October 11, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Christian,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain