Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeCoach

ResumeCoach

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate ResumeCoach?
grey stargrey stargrey stargrey stargrey star

ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
352
This company does not typically respond to reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Darin G.
Unfollow Darin G.
Share Review
Report Review

Never Lets Me Down
November 7, 2024

This platform never lets me down. Whether I need a quick update or a complete overhaul, it delivers every single time.

Date of experience: October 28, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Darin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Michigan
1 review
0 helpful votes
Follow Taylor F.
Unfollow Taylor F.
Share Review
Report Review

Awesome Job
November 7, 2024

Awesome Job. This was very easy to navigate. I am confident that I will get the job. Thank you!

Date of experience: October 28, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Taylor,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Florida
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

Easy to use
November 7, 2024

Easy to use. Was able to update my 5 year old resume in less than an hour

Date of experience: October 28, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello John,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

North Carolina
1 review
0 helpful votes
Follow Aasim L.
Unfollow Aasim L.
Share Review
Report Review

Great resume services
November 7, 2024

Great resume services. Just don't understand why I need to have recurring charges in order to make a resume. Just could have charge me a one time fee.

Date of experience: October 28, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Aasim,

Thank you for sharing your thoughts about ResumeGiants. We're sorry to hear that our pricing didn't meet your expectations.

Our 14-day free trial offers full access to all our premium features to help you create the best resume possible. After the trial, we give you seamless, continued access to ensure you can continue to use our service without interruption. This information is outlined on the payment screen.

We hope this helps. If you have any other questions or need further assistance, please reach out to us at https://www.resumegiants.com/contact/. We're here to help and make things right for you.

Best regards, Clara

ResumeGiants Team

Israel
1 review
0 helpful votes
Follow JULIET H.
Unfollow JULIET H.
Share Review
Report Review

Creating the resume was fun and easy. However, it didn't upload to a particular job site and I'm not sure if was because the PDF wasn't a standard size nor broken into pages, rather it was a long PDF image. Or if it didn't upload due to another issue.

Date of experience: October 28, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Juliet,

We are grateful for your valuable feedback.

Rest assured that we are working hard to improve our platform to make it even better.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumegiants.com/contact/.

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Best regards, Clara

ResumeGiants.com Team

Utah
1 review
0 helpful votes
Follow Angela Y.
Unfollow Angela Y.
Share Review
Report Review

I was overcharged
November 7, 2024
Updated review

I was told I would be charged a few dollars for using the service but my bank statement shows I was charged over $29. The service was helpful in the beginning but I'm definitely upset about the fact that I was charged 10 times more than I was told I would be charged. It should be straightforward billing, and should not charge you extra money when you haven't been provided the total they're charging you.

Date of experience: October 28, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Angela,

Thank you for sharing your thoughts about ResumeGiants. We're sorry to hear that our pricing didn't meet your expectations.

Our 14-day free trial offers full access to all our premium features to help you create the best resume possible. After the trial, we give you seamless, continued access to ensure you can continue to use our service without interruption. This information is outlined on the payment screen.

We hope this helps. If you have any other questions or need further assistance, please reach out to us at https://www.resumegiants.com/contact/. We're here to help and make things right for you.

Best regards, Clara

ResumeGiants Team


Works great
October 1, 2024
Previous review

This website works well and is quick in helping you with your resme

Date of experience: September 20, 2024
Israel
1 review
0 helpful votes
Follow Alex g.
Unfollow Alex g.
Share Review
Report Review

**CRIMINALS!**

Despite numerous emails requesting cancellation, my subscription was never canceled! They ignored my repeated requests, continuing to charge me without my consent.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 28, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Alex,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Natti

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Chabela D.
Unfollow Chabela D.
Share Review
Report Review

This resume builder provided exactly what I needed: a professional template that is easy to fill out and allows for seamless manipulation of sections

Date of experience: October 27, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Chabela,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Florida
1 review
0 helpful votes
Follow Kerri Q.
Unfollow Kerri Q.
Share Review
Report Review

The document is not easy to download and edit, print, share.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 27, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Kerri,

Thank you for taking the time to review our service.

Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base.

Our team is working on a solution to the issue you raised and we hope to have this available soon.

We are always looking for ways to provide our customers with the best possible experience.

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals!

Sincerely, Kiara

ResumeCoach.com Team

Virginia
1 review
0 helpful votes
Follow Genevieve Q.
Unfollow Genevieve Q.
Share Review
Report Review

Hooked on the Quality
November 6, 2024

Honestly, after using these templates, I'm totally hooked. Every time I update my resume, it's like stepping up my professional game.

Date of experience: October 27, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Maldives
1 review
0 helpful votes
Follow Sewwandi I.
Unfollow Sewwandi I.
Share Review
Report Review

Excellent cv maker, within less time can receive amazing cv

Date of experience: October 27, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Thailand
1 review
0 helpful votes
Follow PIMPUN Y.
Unfollow PIMPUN Y.
Share Review
Report Review

I think is better if we trail or for is better, for free 30 day is better.

Date of experience: October 27, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
Follow Efrain R.
Unfollow Efrain R.
Share Review
Report Review

I really liked the way the resume turned out and appreciate all your help today thanks so much

Date of experience: October 27, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Efrain,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Switzerland
1 review
0 helpful votes
Follow Michelle G.
Unfollow Michelle G.
Share Review
Report Review

I didn't know befoe I bought it that it wouldn't be in Word Format. The PDF has no page breaks. Two sections have default text in (VIP events... etc), from the Resume Coach software, that I can't remove and have nothing to do with me, my work, or my uploaded CV.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 27, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Michelle,

We appreciate you sharing your experience.

Rest assured that we are working hard to improve our platform to make it even better.

We recommend doing the following in order to fix the page break in your resume:
- Alter the line spacing.
- Design: consider using a smaller font size.
- Template: consider using a different template design that allows for more space for content.

If the steps mentioned above don’t fix the page break, please follow these instructions:
1)Go to the end of the page where the break occurs.
2) Go to the beginning of the section that is divided between two pages.
3) Press “Enter” to make this section go all the way to the next page.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link:
https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Kiara

ResumeCoach.com Team

Hawaii
1 review
0 helpful votes
Follow Pascal H.
Unfollow Pascal H.
Share Review
Report Review

Excellent resume making
November 6, 2024

Excellent resume making. I love the template choices that you provide. Thank you.

Date of experience: October 26, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Pascal,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Armenia
1 review
0 helpful votes
Follow Anton L.
Unfollow Anton L.
Share Review
Report Review

You have written free until the work is completed.
I will 100 percent live my feedback...

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 26, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Anton,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Kiara

ResumeCoach.com Team

Ohio
1 review
0 helpful votes
Follow Tracey O.
Unfollow Tracey O.
Share Review
Report Review

Easy to use, helpful AI assistance
November 5, 2024

Easy to use, helpful AI assistance. Very reasonable price.

Date of experience: October 26, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Tracey,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
Follow Juan J.
Unfollow Juan J.
Share Review
Report Review

Actually a very useful tool!
November 5, 2024

Actually a very useful tool! Helped me review, make, and perfect my resume.

Date of experience: October 26, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Juan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

New York
1 review
0 helpful votes
Follow Dewey L.
Unfollow Dewey L.
Share Review
Report Review

User-Friendly and Fab
November 5, 2024

User-friendly and absolutely fab. The platform makes it so easy to craft a standout resume without any prior experience.

Date of experience: October 26, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Wisconsin
1 review
0 helpful votes
Follow Simone C.
Unfollow Simone C.
Share Review
Report Review

Charges more than expected
November 5, 2024

I was under the impression I was being charged $3. And actually ended up being charged as thirty dollar subscription fee

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 25, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Simone,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Kiara

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain