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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Arizona
1 review
0 helpful votes
Follow Jacob A.
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Very user-friendly.
December 14, 2024

Easy to use and edit once completed. Great template options and at a great price.

Date of experience: December 4, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Jacob,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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Easy and professional
December 14, 2024

Easy and professional. Although it said it was for free it charged me 2.25 but I think after all the time spent it was worth top pay.

Date of experience: December 4, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Beatriz,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lily

ResumeCoach Team

Pennsylvania
1 review
0 helpful votes
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You said the service was free
December 14, 2024

You said the service was free. I filled out everything then get stuck needing to pay. Super $#*!ty thing to do

Date of experience: December 4, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Garrett,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Lily

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
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Amazing site but there should honestly really be a free option.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 4, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Kelly,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via [email protected]

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Lily

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
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User-Friendly and Effective
December 14, 2024

I've never found a more user-friendly resume builder. The variety of professions available made it so easy to tailor my CV. I used to struggle with formatting, but this tool simplified everything. I'm thrilled with the results and feel more confident applying for jobs!

Date of experience: December 4, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Pearl,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Good easy website, i wish i can make some changes on the resume design

Date of experience: December 4, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Dima,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Natti

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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It was easy and fast to make but I expected it to be free as that how its listed online. Like free to make and and download. Would still recommend this website.

Date of experience: December 4, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hi Andrea!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]

Best regards, Natti

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Great and user friendly
December 14, 2024

Great and user friendly. Very helpful and many options for templates

Date of experience: December 3, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Abinye,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
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Easy and no strings attached unless you want to download. Small fee

Date of experience: December 3, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Dennis,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
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Idk
December 14, 2024

Idk blah
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Date of experience: December 3, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello John,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
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Quick, easy and simple
December 13, 2024

Quick, easy and simple. Provides helpful suggestions. They offer lots of help / resources.

Date of experience: December 3, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Amy,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Germany
1 review
0 helpful votes
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Excellent
December 13, 2024

The process was fast and I was left with professional results!

Date of experience: December 3, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Eliana,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

California
1 review
0 helpful votes
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Keep up the good work, Noah!
December 13, 2024

Keep up the good work, Noah! The website was incredibly easy to use and a lifesaver!

Date of experience: December 3, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Dear Ricardo,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Natti

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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UI & language problems
December 13, 2024

Accidentally deleting a content block next to the language description part makes it irreversible. No content can be added there and it looks wierd in the end.
In addition, Hebrew stays left to right with bullet points to the left of the text making it seem robotic and "ChatGPT" vibe.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 3, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Shaked,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Natti

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Good
December 13, 2024

It was good, but I thought to build it better,
I couldn't change the color of the text and make it bold

Date of experience: December 3, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Carol,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Natti

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Russell N.
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Easy
December 13, 2024

Finished Resume in Record Time! The AI interface picks up job description perfectly and then all you have to do is put in specifics. Its Great! I got hired in 2 weeks!

Date of experience: December 3, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Russell,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

New York
1 review
0 helpful votes
Follow Gloria Q.
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QUICK AND SIMPLE!
December 13, 2024

Thank you for making this experience so quick and easy. I highly recommend.

Date of experience: December 3, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Gloria,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

California
1 review
0 helpful votes
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This was awesome thank you!
December 13, 2024

This was awesome thank you! I love the layout, very simple to use.

Date of experience: December 3, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Rachel,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Kentucky
1 review
0 helpful votes
Follow Terri Q.
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Very helpful tips and very resourceful
December 13, 2024

Very helpful tips and very resourceful. Very easy steps. I really enjoyed this Resume Coach

Date of experience: December 3, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Terri,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thailand
1 review
0 helpful votes
Follow Myat I.
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It was a very useful website to create excellent Resumes. Please trust this website for your next career opportunity.

Date of experience: December 3, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Myat,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain