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The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
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I have to say that I'm very satisfied with my cv, was for an affordable price and didn't waste so much time building it. That woman Cindy from Costumer Service helped me kindly.
I liked it, but still there is better to improvise it. For example, Presentation delivered, certified Courses completed, Project brief and project value. I did not understand the title under Objective, " you can explain, what I m suppose use it for. Its a brief overall summary or profile summary.
Hello Arun,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
It said it was free and still had to pay something so false advertisement
Hello Lori,
We love reading comments from our customers, even more so those who tell us how we can improve (our goal).
Don't forget to contact our Customer Service Team so they can escalate your query. You can contact them through the following link:
https://www.resumecoach.com/contact/
Thank you again,
-ResumeCoach
Beauuuuuutiful templates! Loads of examples omg, they have suuuuper fast costumer service! At least the person I talked to i thinkk shes called Cindy was super nice and fasttt!
Tracy!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with [Name CS agent], we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Very helpful website, easy to use, with a lot of support and information. Very kind and helpful staff, andrew was the one that helped me! Tkns
Fred!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Love this site a lot.My day was almost ruined because of a monthly subscription i did not know I had but thank God they helped me.
Hello Yusif!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We'll be glad to hear from you.
Thanks,
-ResumeCoach
Hello,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
ResumeCoach was an excellent tool in creating my resume. It helped me to figure out what to include in my resume. I will continue to use them for my resume needs.
Hey Benjamin!
It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.
Despite the good score, we know that there are still things to improve; that's why we work hard every day.
Thank you for being part of our community!
Best regards,
-ResumeCoach
Easy for creating new resume or editing the currently resume into nice template design. Love it.
Hi!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
I generally always have an issue with having an idea for cover letters or a better resume template. It really helped with the job search and adding a cherry on top with a cover letter.
Hello Danyelle!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We'll be glad to hear from you.
Thanks,
-ResumeCoach
My cv looks stylishhh, it took me like 10 minutes to have the first draft of my cv... also great costumer service, shoutout to cindy! Yeah!
Hello Valerie!
Thank you for sharing your experience with us! We will forward your comment to Cindy, we assure you that will be as happy as we are to receive this type of review.
Greetings from the team!
-ResumeCoach
ResumeCoach is a very useful web-based application with many valuable tools which helps to create an attractive resume. Also highly appreciate the service of chat agent who gives very kindly support.
Hello Gihan,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
If i need to update my cv again in the future will come back to create a better cv for an even better job! Thnks Andrew great chat.!
Evy!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Was very efficient kind and helpful. The templates are also well recommended, five stars for the tool and the CS agent Andrew
Hello!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
The result was better than expected. I recommend it for CVs for sure, didn't tried cover letters. Contact with support agent Cindy via chat was fast and seamless!
Timmy!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
I don't have much work experience but this web helped to make my cv awesome and professional anyways! Also, big thank you to Andrew because he was so nice! OMG thanks :D
Clay!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Dont write free when there a ************* payment
Hi Yousef!
We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team (by phone or email) to solve it as soon as possible.
You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.
We will be happy to assist you.
Kind regards,
-ResumeCoach
I made my cv in less than 12 minutes but it looks like I invested a lot of time in designing it! What I was looking for exactly. Their support agent Cindy was really helpful in the after sale!
Hanna!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
This resume builder is excellent! I don't think I'll use other from now on :) (thank you Cindy if you're reading this))
Hello Erik!
Thank you for sharing your experience with us! We will forward your comment to Erik, we assure you that will be as happy as we are to receive this type of review.
Greetings from the team!
-ResumeCoach
For me, this is the best resume tool so far! You can skip the steps you don't want and it end up being super fast :) Adrew from support helped meeee.!
Sharon!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Answer: Hello! We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link: https://www.resumecoach.com/contact/ We look forward to your message. All the best, ResumeCoach.com Team
Answer: Hello Feston, We offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service and it's always online. We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/ Best regards, ResumeCoach.com Team
Answer: Hello Aliya, Our primary goal is to empower our users with the best resources to excel in their careers or job search and they will have always our customer service team to help them. If you need more information you can get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/ Warm regards, ResumeCoach Team
Answer: Hello Sheikha! Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner! We would be pleased to help you with your query, but first we need to know the email address you used to register on our website. You can also contact our customer service team via the following link: https://www.resumecoach.com/contact/ We hope to see you again! Best regards, Carol ResumeCoach.com Team
Answer: Hello Chioma, ResumeCoach is an online platform that offers tools and resources to help individuals create professional resumes and effective cover letters. It provides customizable templates, writing tips, and guidance to help users stand out in their job searches and present their skills and experience attractively to potential employers. ResumeCoach is applicable to any country as it can be tailored to suit various job markets and is highly customizable to meet individual needs. We hope this information helps clear things up! Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Carol
Answer: Hello Layal, We apologize for any inconvenience you may have experienced using our service. To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription. We value transparency and make this information clear on the payment screen before the subscription is purchased. In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need. We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience. Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Cami ResumeCoach.com Team
Answer: Hi Jelena, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Answer: Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


Jean!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach