Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeCoach

ResumeCoach

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate ResumeCoach?
grey stargrey stargrey stargrey stargrey star

ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
352
This company does not typically respond to reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Christy U.
Unfollow Christy U.
Share Review
Report Review

Such and easy process and so professional. I would have spent two days working on this without this process. Thank you

Date of experience: January 23, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Hi there Christy!

We want to say a big thank you for taking the time to provide us with your feedback on this platform.

It's motivating to hear that you had a positive experience with ResumeCoach. Our team is committed to providing the best possible product and user experience, and we'll continue working hard to improve our services.

Thank you for being a part of the ResumeCoach community and helping us make it even better.

Best regards, Taylor

ResumeCoach.com Team

Florida
1 review
0 helpful votes
Follow Brianna L.
Unfollow Brianna L.
Share Review
Report Review

Great Resume Builder
February 2, 2025

This is an amazing resume builder site to use very useful and helpful. However, you do have to pay a small fee for a 14 day subscription its not much, and you can get 50% off paying through Amazon.

Date of experience: February 19, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Hi there Brianna!

We want to say a big thank you for taking the time to provide us with your feedback on this platform.

It's motivating to hear that you had a positive experience with ResumeCoach. Our team is committed to providing the best possible product and user experience, and we'll continue working hard to improve our services.

Thank you for being a part of the ResumeCoach community and helping us make it even better.

Best regards, Becky

ResumeCoach.com Team

Minnesota
1 review
0 helpful votes
Follow Arit X.
Unfollow Arit X.
Share Review
Report Review

I was told this was free and it was a con job. I worked on this and then found out I had to be charged. I paid for it for my client, but I will never use this service again and want it cancelled immediately after my 14 days!

Date of experience: January 23, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Arit,

Thank you for sharing your thoughts about ResumeCoach. We’d like to take this opportunity to address your concerns.

To access our premium features and ensure the best experience, we give you the option to upgrade to our free 14-day trial. This allows you to experience the full range of our services.
Rest assured, there are no charges during the trial period, and you can cancel anytime if you choose not to continue using this service.

We hope this clarifies things. If you have any other questions or need assistance, please reach out to us at https://www.resumecoach.com/contact/. We're here to help!

Best regards, Taylor

ResumeCoach.com Team

New York
1 review
0 helpful votes
Follow Joseph E.
Unfollow Joseph E.
Share Review
Report Review

Simple, easy, clean
February 2, 2025

Simple, easy, clean. I do wish you guys allowed us to use PayPal though.

Date of experience: January 23, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Hi there Joseph!

We want to say a big thank you for taking the time to provide us with your feedback on this platform.

It's motivating to hear that you had a positive experience with ResumeCoach. Our team is committed to providing the best possible product and user experience, and we'll continue working hard to improve our services.

Thank you for being a part of the ResumeCoach community and helping us make it even better.

Best regards, Taylor

ResumeCoach.com Team

Texas
1 review
0 helpful votes
Follow Daniel N.
Unfollow Daniel N.
Share Review
Report Review

You Rock!
February 2, 2025

You Rock! So awesome to make my resume building experience a breeze!

Date of experience: January 23, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Hi there Daniel!

We want to say a big thank you for taking the time to provide us with your feedback on this platform.

It's motivating to hear that you had a positive experience with ResumeCoach. Our team is committed to providing the best possible product and user experience, and we'll continue working hard to improve our services.

Thank you for being a part of the ResumeCoach community and helping us make it even better.

Best regards, Taylor

ResumeCoach.com Team

Oregon
2 reviews
0 helpful votes
Follow Marylyn S.
Unfollow Marylyn S.
Share Review
Report Review

Would like to cancel
February 2, 2025

Good with resume. Now I would like to cancel. Please advise.

Date of experience: January 31, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Marylyn,

Thank you for taking the time to share your thoughts with us. We're really pleased to hear that your experience with our platform lived up to your expectations!

At ResumeCoach, we are committed to offering our users exceptional tools and resources to bolster their job search. It makes us very happy to know that we've been able to contribute to your success.

You have our best wishes for your future projects as you take steps forward in your career journey, and we hope you decide to use ResumeCoach again.

Should you ever wish to get in touch with our team, please don't hesitate to reach out via the following link:
https://www.resumecoach.com/contact/.

Best regards, Becky

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
Follow William E.
Unfollow William E.
Share Review
Report Review

Thanks
February 2, 2025

Thanks. Fast and easy service and helped format a great resume

Date of experience: January 23, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Hi William!

Thank you for your feedback, we appreciate you taking the time to share your positive experience with us. It's always a pleasure to hear that our users are satisfied with our product!

Thank you for choosing ResumeCoach, and we look forward to seeing you again in the future.

Best regards, Taylor

ResumeCoach.com Team

Florida
1 review
0 helpful votes
Follow Cailinne P.
Unfollow Cailinne P.
Share Review
Report Review

AMAZING AND CUTE
February 2, 2025

It was very easy to do, and even though it says it's "free" it was only 2.65 which really isn't bad at all. I liked it a lot.

Date of experience: January 21, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Hi there Cailinne!

We want to say a big thank you for taking the time to provide us with your feedback on this platform.

It's motivating to hear that you had a positive experience with ResumeCoach. Our team is committed to providing the best possible product and user experience, and we'll continue working hard to improve our services.

Thank you for being a part of the ResumeCoach community and helping us make it even better.

Best regards, Becky

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
Follow Luke E.
Unfollow Luke E.
Share Review
Report Review

Misleading about price
February 2, 2025

Misleading about price. Advertise that this is a paid service

Date of experience: January 23, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Hi Luke,

We understand the importance of providing exceptional customer service, and we apologize for any inconvenience caused by this situation. Our team is committed to resolving any issues you may have experienced and to ensuring you are satisfied with our services.

In order to help you, we kindly ask you to contact our support team. You can reach us by going to the 'Contact Us' menu on our website at https://www.resumecoach.com/contact/

We'll try our best to resolve your issue and turn your negative experience into a positive one.

We appreciate your patience and understanding, and look forward to hearing from you soon.

Kind regards, Taylor

ResumeCoach.com Team

Hong Kong
1 review
0 helpful votes
Follow Josephine F.
Unfollow Josephine F.
Share Review
Report Review

Step by step and follow the easy step to build up my own resume.

Date of experience: January 23, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Josephine,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Zareena H.
Unfollow Zareena H.
Share Review
Report Review

Charges
February 1, 2025

I am unaware as to how to cancel this subscription and am not receiving any invoices that tell me what these charges are for

Date of experience: January 22, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Dear Zareena,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to [email protected] so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Sara

ResumeCoach.com Team

Australia
1 review
0 helpful votes
Follow Conor C.
Unfollow Conor C.
Share Review
Report Review

Easy as!
February 1, 2025

Smoothest easiest and most cost effective way to update my resume.

Date of experience: January 22, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Conor,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Australia
1 review
0 helpful votes
Follow John X.
Unfollow John X.
Share Review
Report Review

Helpful
February 1, 2025

Easy and pleasant to use to create a resume for a new job roles

Date of experience: January 21, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello John,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Kiara

ResumeCoach.com Team

Australia
1 review
0 helpful votes
Follow Jenny F.
Unfollow Jenny F.
Share Review
Report Review

GREAT
January 31, 2025

GREAT LIKE THE NEW TEMPLATES AND COLOURS, EASE OF ACCESS AND FREE HAVE SUBSCRIBED PREVIOUSLY WHEN NEEDED

Date of experience: January 21, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Jenny,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Adam T.
Unfollow Adam T.
Share Review
Report Review

Unpleasant because haven't work don't say it's free when it's not

Date of experience: January 21, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Hi Adam!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]

Best regards, Kiara

ResumeCoach.com Team

Nevada
1 review
0 helpful votes
Follow Ryan E.
Unfollow Ryan E.
Share Review
Report Review

Easy to use
January 31, 2025

This resume template offers a clean, professional, and modern design that is both visually appealing and highly functional. Its well-structured layout ensures easy customization, allowing users to tailor it perfectly to their needs. A great choice for making a strong, lasting impression

Date of experience: January 21, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Ryan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Missouri
1 review
0 helpful votes
Follow Leslie X.
Unfollow Leslie X.
Share Review
Report Review

Good Resume
January 31, 2025

I really like my resume. Unable to download into word doc. From what I understand a resume should be sent in word doc when applying for positions. I would like to add this to my Linkedin profile and indeed. When viewing the resume it looks like it's one continuous page. This has taken up my time for applying for jobs.

Date of experience: January 21, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Leslie,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Kiara

ResumeCoach Team

California
1 review
0 helpful votes
Follow Thomas A.
Unfollow Thomas A.
Share Review
Report Review

Pure simplicity.
January 31, 2025

Haven't been in the job market for a long time. I feel very comfortable that my resume will get me opportunities.

Date of experience: January 21, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Thomas,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

North Carolina
1 review
0 helpful votes
Follow Guillermo E.
Unfollow Guillermo E.
Share Review
Report Review

Very good
January 31, 2025

I was blown away by the quality of the templates, they have sooo many options for you to pick. Also they are very well organized

Date of experience: January 21, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Guillermo,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Israel
1 review
0 helpful votes
Follow Ravid S.
Unfollow Ravid S.
Share Review
Report Review

G
January 31, 2025

Ghsjsnbshhshsjsjnd hsjjns sjjjsjsjjs s. Sisjsjsjsjjs suhshs

Date of experience: January 21, 2025
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Kiara

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain