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The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
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Such and easy process and so professional. I would have spent two days working on this without this process. Thank you
This is an amazing resume builder site to use very useful and helpful. However, you do have to pay a small fee for a 14 day subscription its not much, and you can get 50% off paying through Amazon.
Hi there Brianna!
We want to say a big thank you for taking the time to provide us with your feedback on this platform.
It's motivating to hear that you had a positive experience with ResumeCoach. Our team is committed to providing the best possible product and user experience, and we'll continue working hard to improve our services.
Thank you for being a part of the ResumeCoach community and helping us make it even better.
Best regards, Becky
ResumeCoach.com Team
I was told this was free and it was a con job. I worked on this and then found out I had to be charged. I paid for it for my client, but I will never use this service again and want it cancelled immediately after my 14 days!
Hello Arit,
Thank you for sharing your thoughts about ResumeCoach. We’d like to take this opportunity to address your concerns.
To access our premium features and ensure the best experience, we give you the option to upgrade to our free 14-day trial. This allows you to experience the full range of our services.
Rest assured, there are no charges during the trial period, and you can cancel anytime if you choose not to continue using this service.
We hope this clarifies things. If you have any other questions or need assistance, please reach out to us at https://www.resumecoach.com/contact/. We're here to help!
Best regards, Taylor
ResumeCoach.com Team
Simple, easy, clean. I do wish you guys allowed us to use PayPal though.
Hi there Joseph!
We want to say a big thank you for taking the time to provide us with your feedback on this platform.
It's motivating to hear that you had a positive experience with ResumeCoach. Our team is committed to providing the best possible product and user experience, and we'll continue working hard to improve our services.
Thank you for being a part of the ResumeCoach community and helping us make it even better.
Best regards, Taylor
ResumeCoach.com Team
Hi there Daniel!
We want to say a big thank you for taking the time to provide us with your feedback on this platform.
It's motivating to hear that you had a positive experience with ResumeCoach. Our team is committed to providing the best possible product and user experience, and we'll continue working hard to improve our services.
Thank you for being a part of the ResumeCoach community and helping us make it even better.
Best regards, Taylor
ResumeCoach.com Team
Good with resume. Now I would like to cancel. Please advise.
Hello Marylyn,
Thank you for taking the time to share your thoughts with us. We're really pleased to hear that your experience with our platform lived up to your expectations!
At ResumeCoach, we are committed to offering our users exceptional tools and resources to bolster their job search. It makes us very happy to know that we've been able to contribute to your success.
You have our best wishes for your future projects as you take steps forward in your career journey, and we hope you decide to use ResumeCoach again.
Should you ever wish to get in touch with our team, please don't hesitate to reach out via the following link:
https://www.resumecoach.com/contact/.
Best regards, Becky
ResumeCoach.com Team
Thanks. Fast and easy service and helped format a great resume
Hi William!
Thank you for your feedback, we appreciate you taking the time to share your positive experience with us. It's always a pleasure to hear that our users are satisfied with our product!
Thank you for choosing ResumeCoach, and we look forward to seeing you again in the future.
Best regards, Taylor
ResumeCoach.com Team
It was very easy to do, and even though it says it's "free" it was only 2.65 which really isn't bad at all. I liked it a lot.
Hi there Cailinne!
We want to say a big thank you for taking the time to provide us with your feedback on this platform.
It's motivating to hear that you had a positive experience with ResumeCoach. Our team is committed to providing the best possible product and user experience, and we'll continue working hard to improve our services.
Thank you for being a part of the ResumeCoach community and helping us make it even better.
Best regards, Becky
ResumeCoach.com Team
Hi Luke,
We understand the importance of providing exceptional customer service, and we apologize for any inconvenience caused by this situation. Our team is committed to resolving any issues you may have experienced and to ensuring you are satisfied with our services.
In order to help you, we kindly ask you to contact our support team. You can reach us by going to the 'Contact Us' menu on our website at https://www.resumecoach.com/contact/
We'll try our best to resolve your issue and turn your negative experience into a positive one.
We appreciate your patience and understanding, and look forward to hearing from you soon.
Kind regards, Taylor
ResumeCoach.com Team
Step by step and follow the easy step to build up my own resume.
Hello Josephine,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Sara
ResumeCoach.com Team
I am unaware as to how to cancel this subscription and am not receiving any invoices that tell me what these charges are for
Dear Zareena,
Thank you for reaching out to us regarding your account.
We are sorry to hear that you would like to cancel your account.
To assist you as fast as possible, we'll need you to contact us directly to [email protected] so we can process your petition.
Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.
Best regards, Sara
ResumeCoach.com Team
Hello Conor,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Sara
ResumeCoach.com Team
Hello John,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Kiara
ResumeCoach.com Team
GREAT LIKE THE NEW TEMPLATES AND COLOURS, EASE OF ACCESS AND FREE HAVE SUBSCRIBED PREVIOUSLY WHEN NEEDED
Hello Jenny,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Kiara
ResumeCoach.com Team
Unpleasant because haven't work don't say it's free when it's not
Hi Adam!
Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.
First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.
Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]
Best regards, Kiara
ResumeCoach.com Team
This resume template offers a clean, professional, and modern design that is both visually appealing and highly functional. Its well-structured layout ensures easy customization, allowing users to tailor it perfectly to their needs. A great choice for making a strong, lasting impression
Hello Ryan,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Kiara
ResumeCoach.com Team
I really like my resume. Unable to download into word doc. From what I understand a resume should be sent in word doc when applying for positions. I would like to add this to my Linkedin profile and indeed. When viewing the resume it looks like it's one continuous page. This has taken up my time for applying for jobs.
Hello Leslie,
We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!
Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.
We hope that you'll use ResumeCoach again for your professional growth and development.
If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/
Warm regards, Kiara
ResumeCoach Team
Haven't been in the job market for a long time. I feel very comfortable that my resume will get me opportunities.
Hello Thomas,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Kiara
ResumeCoach.com Team
I was blown away by the quality of the templates, they have sooo many options for you to pick. Also they are very well organized
Hello Guillermo,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Kiara
ResumeCoach.com Team
Hello,
We are sorry that your experience with us was not 5 stars.
We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/
We look forward to your message.
All the best, Kiara
ResumeCoach.com Team
Answer: Hello! We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link: https://www.resumecoach.com/contact/ We look forward to your message. All the best, ResumeCoach.com Team
Answer: Hello Feston, We offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service and it's always online. We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/ Best regards, ResumeCoach.com Team
Answer: Hello Aliya, Our primary goal is to empower our users with the best resources to excel in their careers or job search and they will have always our customer service team to help them. If you need more information you can get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/ Warm regards, ResumeCoach Team
Answer: Hello Sheikha! Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner! We would be pleased to help you with your query, but first we need to know the email address you used to register on our website. You can also contact our customer service team via the following link: https://www.resumecoach.com/contact/ We hope to see you again! Best regards, Carol ResumeCoach.com Team
Answer: Hello Chioma, ResumeCoach is an online platform that offers tools and resources to help individuals create professional resumes and effective cover letters. It provides customizable templates, writing tips, and guidance to help users stand out in their job searches and present their skills and experience attractively to potential employers. ResumeCoach is applicable to any country as it can be tailored to suit various job markets and is highly customizable to meet individual needs. We hope this information helps clear things up! Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Carol
Answer: Hello Layal, We apologize for any inconvenience you may have experienced using our service. To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription. We value transparency and make this information clear on the payment screen before the subscription is purchased. In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need. We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience. Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Cami ResumeCoach.com Team
Answer: Hi Jelena, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Answer: Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


Hi there Christy!
We want to say a big thank you for taking the time to provide us with your feedback on this platform.
It's motivating to hear that you had a positive experience with ResumeCoach. Our team is committed to providing the best possible product and user experience, and we'll continue working hard to improve our services.
Thank you for being a part of the ResumeCoach community and helping us make it even better.
Best regards, Taylor
ResumeCoach.com Team