Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeCoach

ResumeCoach

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate ResumeCoach?
grey stargrey stargrey stargrey stargrey star

ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
352
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Julia U.
Unfollow Julia U.
Share Review
Report Review

Bsbshs
December 21, 2023

Ok ejjejsja jsjjsjsja jajajjajs iocicofi jennensb jwbnenfjsj sixuhs jabdbha hanbendjs

Date of experience: December 21, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Julia,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Erin

ResumeCoach.com Team

Ireland
1 review
0 helpful votes
Follow LUKA U.
Unfollow LUKA U.
Share Review
Report Review

Nice
December 21, 2023

Good luck on your new role in your new job did I do the test today

Date of experience: December 21, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Luka,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Erin

ResumeCoach.com Team

Germany
1 review
0 helpful votes
Follow Kseniia G.
Unfollow Kseniia G.
Share Review
Report Review

Everything is very convenient and easy to understand, I love it, I will definitely use the product again

Date of experience: December 21, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kseniia,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Erin

ResumeCoach.com Team

Italy
1 review
0 helpful votes
Follow Gaia Q.
Unfollow Gaia Q.
Share Review
Report Review

Great, but...
December 21, 2023

I loved the AI feature and how easy it was to create a nice-looking resume, however I would have liked to move some sections from the main page to the left-side column because it made more sense to list them there, and I could have also only used one page for my CV.

Date of experience: December 21, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Gaia,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Australia
2 reviews
0 helpful votes
Follow Nancy F.
Unfollow Nancy F.
Share Review
Report Review

Great for doing your own Resume.
December 21, 2023

I had no idea where to start and this site made it very easy for me to create my Resume myself.

Date of experience: December 20, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Nancy,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Becky

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
Follow Jason O.
Unfollow Jason O.
Share Review
Report Review

Easy to assemble, quick, nice templates, good AI assistant

Date of experience: December 20, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jason,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Ohio
1 review
0 helpful votes
Follow egide Y.
Unfollow egide Y.
Share Review
Report Review

None, you guys are doing alright, just charge less.

Date of experience: December 20, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Becky

ResumeCoach.com Team

South Africa
1 review
0 helpful votes
Follow Hassana Naima C.
Unfollow Hassana Naima C.
Share Review
Report Review

Easy to draft
December 20, 2023

Quick, easy and flawless. I love it! I also like that you can easily correct it, change the design as well and the AI suggestions just in case you go blank. I definitely recommend it!

Date of experience: December 20, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Hassana,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Maine
1 review
0 helpful votes
Follow Lori T.
Unfollow Lori T.
Share Review
Report Review

I completed my resume
December 27, 2023

I completed the resume but cannot download the resume in any format so it's really useless to me.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 20, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Lori,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Becky

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
Follow Lucille L.
Unfollow Lucille L.
Share Review
Report Review

Price and Quality Unbeaten
December 19, 2023

Not only are their cover letter templates exceptional, but they're also incredibly affordable. Double win!

Date of experience: December 19, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Lucille,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Germany
1 review
0 helpful votes
Follow Natalia A.
Unfollow Natalia A.
Share Review
Report Review

Easy and intuitive tool
December 19, 2023

Very happy with the result. My biggest challenge when creating a CV is the visualization of the information. ResumeCoach gave me a big selection of cool templates, while also making sure my resume will end up on one page only. Perfect result!

Date of experience: December 19, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Natalia,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Carol

ResumeCoach.com Team

Canada
1 review
0 helpful votes
Follow Zar Chi Ko F.
Unfollow Zar Chi Ko F.
Share Review
Report Review

Easy way to create Resume
December 19, 2023

Time saving, creative layout and many styles to choose writing format for business women in professional career. Thank you.

Date of experience: December 19, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Greece
1 review
0 helpful votes
Follow Vasilios N.
Unfollow Vasilios N.
Share Review
Report Review

Before ResumeCoach I was dreading the experience of trying to make a decent and useful resume. Fortunately, the experience was very easy, efficient, and with many available cv templates to choose from! Keep up the good work!

Date of experience: December 19, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Vasilios,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Ireland
1 review
2 helpful votes
Follow Paola P.
Unfollow Paola P.
Share Review
Report Review

Waste of money
January 13, 2024

You charged me 30 bucks for a stupid cv and didnt even give a warning. Trash, never using again.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 18, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Paola,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Carol

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Carmen T.
Unfollow Carmen T.
Share Review
Report Review

Best Cover Letters Around
December 18, 2023

The cover letters on ResumeCoach are gamechangers! They instantly boosted my applications. Super impressed!

Date of experience: December 18, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Carmen,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Maldives
1 review
0 helpful votes
Follow Layal R.
Unfollow Layal R.
Share Review
Report Review

Extra charges
January 13, 2024

I have paid you directly to the resume which was nearly USD 1. But after a few days you have charged USD29.95 from me for two resumes. I want to know why. When i paid you at that moment it never said you will charge me again

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 18, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Layal,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Carol

ResumeCoach.com Team

Israel
1 review
0 helpful votes
Follow בת-חן U.
Unfollow בת-חן U.
Share Review
Report Review

I am deeply disappointed
January 13, 2024

I am deeply disappointed. I feel that I was cheated.
It said that the templet is FREE, and only at the end- after I filled all the resume- it said it is with payment of 0.95$- and there was no way of saving everything I wrote without registering and paying the website. It is deceiving people. And it's wrong. If you take money- no matter the amount- you have to specify it in advance!
In addition, I wanted to move some of the sections from one side to the other- and it wouldn't allow me. So the sections added are one after the other- and that creates a very long and unappealing resume- so the payment was a waste of money.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 17, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Carol

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
Follow Santos X.
Unfollow Santos X.
Share Review
Report Review

Quality and Quantity
December 16, 2023

This site doesn't just offer quality service but a variety of options. The AI features and templates cater to every need

Date of experience: December 16, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Santos,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Switzerland
1 review
0 helpful votes
Follow Ilzuks C.
Unfollow Ilzuks C.
Share Review
Report Review

Great experience
December 16, 2023

Great CV and Cover Letter writing tool. Was very easy and fast to use. I do not agree with other few comments that quality of PDF is poor. Its as good as any other document you made elsewhere.
I used only to make 1 CV and 1 Cover Letter so paid 2,45 euro. The next day i cancelled my subscription as I did not need any more services for the moment. Nothing else to pay. (hopefully wont be charged after 14 days :) really happy and will use again for my next CV and Cover Letters. Recommend to everyone. Thanks!

Date of experience: December 16, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Cambodia
1 review
0 helpful votes
Follow BUN V.
Unfollow BUN V.
Share Review
Report Review

Never try anymore
January 13, 2024
Updated review

This website is lie, deducted my money almost 30$ from my visa card. Charge without inform email with me, they mail me only 0.90 $ for resume fee. Nothing ot day

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 16, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Bun,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Cami

ResumeCoach.com Team


OK GOOODDDDDDDDD
November 23, 2023
Previous review

OK GOOODDDDDDDDD

Date of experience: November 23, 2023

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain