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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Hungary
1 review
0 helpful votes
Follow Paul D.
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Easy to handle
February 7, 2024

It was easy to fill our the different parts and after I found a few mistakes, I could correct it again and download the new versions.

Date of experience: February 7, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Paul,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Florida
1 review
0 helpful votes
Follow Louis G.
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Very user friendly
February 7, 2024

Easy step by step process I'm completing my resume..

Date of experience: February 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Louis,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Tennessee
1 review
0 helpful votes
Follow Lisa A.
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This is advertised on google as a free service to create a CV document. However, to access the document once created is a monthly fee. I am very disappointed. I would have liked the option to pay for a 1x use.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hi Lisa!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]

Best regards, Carol

ResumeCoach.com Team

Oklahoma
1 review
0 helpful votes
Follow Nathan A.
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Resume Feedback
February 27, 2024
Updated review

Good experience, but application lacks flexibility with saving in different forms.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Nathan,

We appreciate you sharing your experience.

From our side, we'd like to inform you that the resume generated by our platform is designed to be shared online easily and safely.

However, our team is always working towards a solution to solve any problem.

You can always contact us through: https://www.resumecoach.com/contact/

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Carol

ResumeCoach.com Team


Great experience and useful templates to help organize...
January 16, 2024
Previous review

Great experience and useful templates to help organize background, skills, and represent ability.

Date of experience: January 15, 2024
Texas
1 review
0 helpful votes
Follow Cortney Z.
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Don't advertise your product as free to desperate young job seekers who were never taught how to make a resume. Don't get me wrong, you have a good product, just scummy advertising practices and gotcha tactics.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Dear Cortney,

Thank you for sharing your feedback about your experience with ResumeCoach.com, we're sorry that our service did not meet your expectations.

First of all, we want to assure you that we always strive to be transparent with our users about our pricing structure.

We do offer a basic service that allows users to create and download their resume in plain text format for free. Additionally, we have a premium service that includes extra features such as the ability to download your document as a PDF or accesss our premium templates.

We apologize if this was not clear on our website. We value your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or concerns, please do not hesitate to contact us directly via [email protected]

Thank you for choosing ResumeCoach.com. We appreciate your comments and look forward to assisting you in the future.

Best regards, Carol

ResumeCoach.com Team

California
1 review
0 helpful votes
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The option to use AI really enhanced my resume. There were plenty of amazing templates to choose from. Overall the site is very user friendly. I started from scratch and created my whole resume in 20mins

Date of experience: February 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Adrienne,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Australia
1 review
0 helpful votes
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Very good service
February 6, 2024

Very helpful and good service. I was able to write my resume quite well with the help. Did not had to stress about the format and spellings and grammer. Indeed very helpful

Date of experience: February 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Sapna,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Qatar
1 review
0 helpful votes
Follow Kumar W.
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It's perfect and fast
February 6, 2024

It was wonderful and time management and simple, like the cv

Date of experience: February 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Kumar,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Florida
1 review
0 helpful votes
Follow Michael F.
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Use deceptive business practices and misleading ads to lure in vulnerable people seeking employment

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Michael,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via [email protected]

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Carol

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Andreina H.
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I wanted to download my resume but it would not let me I dont need it on pdf I would like it on word and that option was not given waste of my 3 dollars

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Andreina,

We appreciate you sharing your experience.

From our side, we'd like to inform you that the resume generated by our platform is designed to be shared online easily and safely.

However, our team is always working towards a solution to solve any problem.

You can always contact us through: https://www.resumecoach.com/contact/

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Carol

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
Follow Emma H.
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Review
February 5, 2024

It was good, gave helpful AI generated job descriptions

Date of experience: February 5, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Emma,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Lynna M.
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WOW! EXACTLY WHAT I NEEDED!
February 5, 2024

Love this entire system! I was able to create a flawless and eye grabbing resume in a short time. Along with AI assistance as an option I am glad I choose ResumeCoach! Money well spent! Now on to applying to get my dream job!

Date of experience: February 5, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Lynna,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

New York
1 review
0 helpful votes
Follow Tahj M.
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I thought the resume was free you still have to pay, but defienitly a great site to use.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hi Tahj!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]

Best regards, Carol

ResumeCoach.com Team

Qatar
1 review
0 helpful votes
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So
February 5, 2024

Quite helpful with AI suggestions it helped me fill out many fields

Date of experience: February 5, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Sorina,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Israel
1 review
0 helpful votes
Follow Vsevolod E.
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Good site really easy to use
February 5, 2024

Good site really easy to use. But sad thing that on the front page there's a message that it is for free but after that I needed to pay. So in my opinion is better to put a price 0,95 it costs not so much. People will pay you that and trust you more.

Date of experience: February 5, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Vsevolod,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

BN
1 review
0 helpful votes
Follow HAMIZUL Q.
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Convenient
February 5, 2024

It is easy to use and list out all the important aspects for making a Resume

Date of experience: February 5, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Hamizul,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Finland
1 review
0 helpful votes
Follow Hasan S.
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Nice
February 5, 2024

It was very easy to make c v. Hope to get u back. Thanks.

Date of experience: February 5, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hi Hasan,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Carol

ResumeCoach.com Team

Germany
1 review
1 helpful vote
Follow Maryam O.
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Betrug! Scammer!
February 27, 2024

I paid one time resume but they saved my bank info and they are charging me every month, although I have canceled the membership which I didn't sign up for at the first place but they charged me this month as well! The worst experience ever!

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Maryam,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Carol

ResumeCoach.com Team

Texas
1 review
0 helpful votes
Follow LaQuita F.
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Easy to use
February 5, 2024

It was a simple process. The templates really helped me organize my information and only took minutes to start and complete.

Date of experience: February 5, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Greece
1 review
0 helpful votes
Follow Ilias W.
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Good
February 27, 2024

Good, but I was charged with some extra money without asking any further service.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Ilias,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Carol

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain