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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Namibia
1 review
0 helpful votes
Follow Roselia P.
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I have enjoyed the journey of discovery with Noah, thus yes I would recommend him to all!

Date of experience: March 25, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Dear Roselia,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Kuwait
1 review
0 helpful votes
Follow Ege B.
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Very good
April 4, 2024

Very very good so good simple to use and easy making cv

Date of experience: March 25, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Ege,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Israel
1 review
0 helpful votes
Follow Lital Y.
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Amazing tool, very easy to understand. I would like some more fields to be flexible and editable, for example in Israel we include Military Service as Education and I would love to be able to edit is as I wish. Thanks!

Date of experience: March 25, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Lital

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Romania
1 review
0 helpful votes
Follow Ioana-Catalina D.
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Fast and intuitive
April 4, 2024

The site is very well organized and lots of options

Date of experience: March 25, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
Follow Khadim Y.
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Easy & understandable format, The AI Generated server was great in assisting with bullet points for my previous work descriptions.

Date of experience: March 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Khadim,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

North Carolina
1 review
0 helpful votes
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This site was misleading in a "free" resume builder. While it was free to build it; it was not free to save it. I am highly recommending friends and family to avoid using this site.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Dear Leonard,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing [email protected]

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely, Carol

ResumeCoach.com Team

Illinois
1 review
0 helpful votes
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The site is great
April 4, 2024

The site is great. I was very disappointed that pricing information was not presented at any point until check out. I still do not know what the price is after the 14 day trial period. I do plan to cancel before the 14 days are up because of that reason.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Dear Chris,

Thank you for sharing your feedback about your experience with ResumeCoach.com, we're sorry that our service did not meet your expectations.

First of all, we want to assure you that we always strive to be transparent with our users about our pricing structure.

We do offer a basic service that allows users to create and download their resume in plain text format for free. Additionally, we have a premium service that includes extra features such as the ability to download your document as a PDF or accesss our premium templates.

We apologize if this was not clear on our website. We value your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or concerns, please do not hesitate to contact us directly via [email protected]

Thank you for choosing ResumeCoach.com. We appreciate your comments and look forward to assisting you in the future.

Best regards, Carol

ResumeCoach.com Team

BO
1 review
0 helpful votes
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English Teacher
April 4, 2024

I worked as an interpreter for different American organizations. I used to work in English speaking club as an English teacher.

Date of experience: March 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Maria,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Illinois
2 reviews
0 helpful votes
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Resume at a glance
April 4, 2024

Resume making was not as intimidating as I thought. I just wish there were more generated AI suggestions.

Date of experience: March 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

New York
2 reviews
0 helpful votes
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Cover Letter Magic
April 3, 2024

The cover letter templates are like magic. They helped me craft the perfect introduction in no time.

Date of experience: March 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Armando,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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The auto import from linkedin wasnt so great.
The ai should look at the other content and not suggest "irrelevant" results
Ability to control the whitespace BETWEEN sections

Date of experience: March 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Alon,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Australia
1 review
0 helpful votes
Follow Taha D.
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Its best
April 3, 2024

Easy and best I will recommend it to my friends again

Date of experience: March 23, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Taha,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Illinois
1 review
0 helpful votes
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Poop
April 3, 2024

I need a resume because I was let go after 11 years with a company for saying linebacker. They made it super easy.

Date of experience: March 23, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Stanley,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Montana
1 review
0 helpful votes
Follow Kristine F.
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I liked the program and it was very helpful. However, you need to let customers know, upfront, that you charge to get their resume. It is misleading!

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 23, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hi Kristine!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]

Best regards, Carol

ResumeCoach.com Team

Indiana
1 review
0 helpful votes
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Job seeker
April 3, 2024

Great experience would recommend to family and friends.

Date of experience: March 23, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Kandra,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

North Carolina
1 review
0 helpful votes
Follow Scott E.
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It goes straight to a PDF file which you cant break up and print right away. It comes out as one long page and breaks off. No option to change to word file to correct.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 23, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Scott,

We appreciate you sharing your experience.

From our side, we'd like to inform you that the resume generated by our platform is designed to be shared online easily and safely.

However, our team is always working towards a solution to solve any problem.

You can always contact us through: https://www.resumecoach.com/contact/

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Carol

ResumeCoach.com Team

Idaho
1 review
0 helpful votes
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Misrepresentation
April 2, 2024

The overall process was easy; however, I started because it said it was free, and then I had to pay to download it. I feel that is not fair. I only paid for it because I needed it for an assignment and had already spent so much time creating it. I would have given it more stars if it were, in fact, free as advertised.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 23, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Michell,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via [email protected]

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Carol

ResumeCoach.com Team

Oman
1 review
0 helpful votes
Follow Saquib I.
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Good but you have to help free of cost because the mostly peoples are jobless

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 23, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hi Saquib!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]

Best regards, Carol

ResumeCoach.com Team

Kenya
1 review
0 helpful votes
Follow Ongoma W.
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Is a good website with cheap fee
It helped me to craft my resume in minutes just with some typing boom the results

Date of experience: March 23, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Ongoma,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Good thanks
April 2, 2024

Great. It was very useful and helpful. But the automatic charge was damaged the nice experience I had.

Date of experience: March 23, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Omer,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain