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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Canada
1 review
0 helpful votes
Follow Rita R.
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Thanks for helping me doing my resume, very good customer service

Date of experience: February 9, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Rita,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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This was so easy!
February 19, 2025

This was so easy! I updated my resume in 2 hours! Great tool and especially appreciated the easy access to AI!

Date of experience: February 9, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kimberly,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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You took more money from what you said
February 19, 2025

You said it was $2.9 and than I received $29.9 payment on my visa.

Date of experience: February 9, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Hila,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Lily

ResumeCoach.com Team

Greece
1 review
0 helpful votes
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It was just what I need it. Very helpful with more options of template and usage of AI.

Date of experience: February 9, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Foivi,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
Follow Dante O.
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Great
February 19, 2025

Use it 10/10 recommend this platform excellent for a new resume

Date of experience: February 8, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Dante,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Michigan
1 review
0 helpful votes
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Not bad
February 18, 2025

It was good and pretty easy to do the ai was a little bad and outgoing but other than that it was good

Date of experience: February 8, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hey Addison!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your review let us know that we're on the right path, however we're aware that we can still improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Lily

ResumeCoach.com Team

California
1 review
0 helpful votes
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I will come back!
February 18, 2025

I had some queries and Noah was really helpful. I've had a good experience overall and will definitely come back if I need a new resume

Date of experience: February 8, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Willard,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lily

ResumeCoach.com Team

Rhode Island
1 review
0 helpful votes
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Easy to use, great result!
February 18, 2025

Very easy to use with helpful tips! Resume came out better than expected!

Date of experience: February 8, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Heather,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Virginia
1 review
0 helpful votes
Follow Gretchen J.
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Easy process
February 18, 2025

Thank you very much for helping me summarize all my experiences that were disorganized! I'm ready for my interview

Date of experience: February 8, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Gretchen,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Texas
1 review
0 helpful votes
Follow Lisa W.
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Very easy & quick!
February 18, 2025

Very easy & quick! I was super impressed with this site. I would highly recommend

Date of experience: February 7, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Lisa,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Ohio
1 review
0 helpful votes
Follow Megan R.
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Easy and useful
February 18, 2025

Worth the 2.50 for the trial for a resume. Helped me mar a resume easily and efficiently and it looked professional

Date of experience: February 7, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Megan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Rwanda
1 review
0 helpful votes
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I think my resume is gonna be liked by many due to the format that I used.

Date of experience: February 7, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Sophia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Japan
1 review
0 helpful votes
Follow PEICHEN M.
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Convenient but excellent
February 18, 2025

The format provided are enough to develop a professional resume for both career and study, and very easy to adjust. Sections and basic elements to choose from the resume editor system are also clear and useful which really helped me rapidly build an excellent resume.

Date of experience: February 4, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Peichen,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Texas
1 review
0 helpful votes
Follow Steve V.
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Quick & easy
February 18, 2025

Using this to write, my resume was quick and easy. My only critique would be that the layout for a two page résumé was choppy and it was difficult to adjust.

Date of experience: February 7, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Steve,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lily

ResumeCoach Team

New Jersey
1 review
0 helpful votes
Follow Gina A.
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Security.
February 17, 2025

Congratulations for the work team! Thanks to you and your help I feel ready to face any interview with confidence because I am proud of my resume!

Date of experience: February 7, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Gina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Washington
1 review
0 helpful votes
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Bad
February 17, 2025

Over charged without being notified of extra payments prior.

Date of experience: February 7, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Carlie,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Lily

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Christy I.
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Efficient platform
February 17, 2025

My friend recommended me to use the professional review option after creating my resume and it was the right choice! Now my resume is perfect. Highly recommended tool if you want to make sure everything is perfect!

Date of experience: February 7, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Christy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

New York
1 review
0 helpful votes
Follow Robert L.
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Simple and easy to use
February 17, 2025

I was looking for something to assist in quickly building a resume and this was perfect!

Date of experience: February 7, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jennifer,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Greece
1 review
0 helpful votes
Follow SORIN C.
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Quick, easy and professional!
February 17, 2025

Professional templates, the procedure was quick and easy.

Date of experience: February 6, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Sorin,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

California
1 review
0 helpful votes
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Very easy & helpful
February 17, 2025

Very easy & helpful. Was able to create a great resume in such a short amount of time!

Date of experience: February 6, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Paulo,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain