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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
Follow Tamaya N.
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It was great
May 2, 2024

A quick way to finish a resume. I love this website so much

Date of experience: April 22, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Tamaya,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Mia

ResumeCoach.com Team

Turkiye
1 review
0 helpful votes
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You wrote it was free but you lied. It is not free!

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Mehmet,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Julia

ResumeCoach.com Team

Oregon
1 review
0 helpful votes
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See the title of the review. I didn't find it that helpful and the additional fees are not upfront.

Date of experience: April 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Joseph,

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Best regards, Julia

ResumeCoach.com Team

California
1 review
0 helpful votes
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Na
May 2, 2024

It was a good experience and I hope more people take advantage of it.

Date of experience: April 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Deric,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Super easy, took me 15 mins, that's cause I'm moving slow

Date of experience: April 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Gil,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
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Nice
May 1, 2024

Nice templates and AI was available although I didn't use it but it was nice that it was provided. The template I chose was very professional and liked it.

Date of experience: April 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Tyler,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Illinois
1 review
0 helpful votes
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Overall, the layout was great and easy to use, but it was not until after I downloaded the resume that I noticed that there were missing spelling errors. That was a bit offputting because had I sent it out, I would not have gotten the job.

Date of experience: April 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Melissa,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Sara

ResumeCoach Team

Malawi
1 review
0 helpful votes
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Perfect
May 1, 2024

It was great it made my work very easy hopefully I will get my dream job

Date of experience: April 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Sabrina,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Maryland
1 review
0 helpful votes
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I wish there was a way to view how many pages the final document is, and edit freely from there to change the tabs spacing, margins... so it can fit on one page before it is saved as a PDF.

Date of experience: April 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello April,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Sara

ResumeCoach Team

Louisiana
1 review
0 helpful votes
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Awesome!
May 1, 2024

Easy to use with a variety of really professional templates that cater to your resume needs.

Date of experience: April 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Haamidah,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

California
1 review
0 helpful votes
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Perfect
May 1, 2024

Needed a resume that spoke the tech language without being over the top. The template I found struck the perfect balance between technical prowess and simplicity, showcasing my coding projects and software proficiency effectively.

Date of experience: April 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jean,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Maldives
1 review
0 helpful votes
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Excellent
May 1, 2024

Fast easy simple! Will definitely use in the future. Results 👏👏👏

Date of experience: April 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Azlifa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Very easy to use
May 1, 2024

Very easy to use, great suggestions; would recommend

Date of experience: April 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Bonnie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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Helpful
April 30, 2024

Helpful in creating my document. Thank you I will use you again in the future.

Date of experience: April 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Amanda,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Mia

ResumeCoach.com Team

California
1 review
0 helpful votes
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Limited only on AI with not progressing past initial text.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hey Lucas,

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Julia

ResumeCoach.com Team

Greece
1 review
0 helpful votes
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EXCELLENT SITE
April 30, 2024

My experience by modifying my cv through your site is 100% the best I have had until now

Date of experience: April 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello George,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Julia

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
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I loved the service and everything worked great, but nowhere did I see any mention of having to pay in order to download the PDF of my resume.

Date of experience: April 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Alex

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Julia

ResumeCoach.com Team

New York
1 review
0 helpful votes
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It did not break the resume into sever pages, it is just one big page

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Aaron,

We appreciate you sharing your experience.

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can always contact us through: https://www.resumecoach.com/contact/

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Julia

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
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No Thank you this site is good reasonable that's it. It is not great.

Date of experience: April 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Melissa,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Mia

ResumeCoach.com Team

Turkiye
1 review
0 helpful votes
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Good
April 30, 2024

I like it.productively was and much better than previous web sites

Date of experience: April 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Sabina,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Julia

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain