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ResumeCoach Reviews Summary
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
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I can't seem to adjust the line spacing in the lists that get created via AI vs the ones I type manually.
The website wouldnt let me back in to cancel my subscription before it charged me $30. I only needed these services for a day. Tried to contact customer service but I can't get in.
Hey Trenna!
Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.
Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/
Have a great day!
Best regards, Leyre
ResumeCoach.com Team
Very happy with this program, easy to use and beautiful designs!
Hello Ceren,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Leyre
ResumeCoach.com Team
Hello,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Mia
ResumeCoach.com Team
The site was easy to use, picking out a template made the process very straight forward and I was able to complete my resume very quickly.
Hello Katie,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Julia
ResumeCoach.com Team
Very quick and efficient way of creating a modern, corporate resume
Hello,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Julia
ResumeCoach.com Team
Hello Jean,
Thank you so much for taking the time to leave us 5 stars!
Your input is incredibly valuable to us. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.
If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.
Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!
Best regards, Mia
ResumeCoach.com Team
I payed the 3 dollar fee to download the resume, but it ended up charging me 30.
Hello Valerie,
We apologize for any inconvenience you may have experienced using our service.
To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.
We value transparency and make this information clear on the payment screen before the subscription is purchased.
In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.
We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.
Thank you for your feedback and we hope we can serve you again in the future.
Sincerely, Julia
ResumeCoach.com Team
It was super fast. Less headaches. I will be utilizing this more often, whole building my clients resumes.
Hello Semaj,
Thank you so much for taking the time to leave us 5 stars!
Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.
If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.
Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!
Best regards, Lola
ResumeCoach.com Team
Good good good. Good good good Good good good Good good good Good good good Good good good Good good good
Hello Jason,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Lola
ResumeCoach.com Team
Simple step by step with AI generated prompts. Fill in the blanks. Mostly generated by your old resume uploaded
Hello Teri,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lola
ResumeCoach.com Team
I was not aware of price nor that It would be limited access
Dear Melissa,
Thank you for sharing your feedback about your experience with ResumeCoach.com, we're sorry that our service did not meet your expectations.
First of all, we want to assure you that we always strive to be transparent with our users about our pricing structure.
We do offer a basic service that allows users to create and download their resume in plain text format for free. Additionally, we have a premium service that includes extra features such as the ability to download your document as a PDF or accesss our premium templates.
We apologize if this was not clear on our website. We value your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or concerns, please do not hesitate to contact us directly via [email protected]
Thank you for choosing ResumeCoach.com. We appreciate your comments and look forward to assisting you in the future.
Best regards, Lola
ResumeCoach.com Team
I used a lot of the generated content but noticed I had to always tweak it just a little to sound a little more appealing (at least in my opinion). I would strongly recommended this for someone who hasn't written a resume in a long time or is rather new to the concept.
Hello Jonathan,
Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.
We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.
If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.
Once again, thank you for choosing us and we look forward to serving your needs again in the future.
Sincerely, Mia
ResumeCoach.com Team
My resume is on two different pages with a huge gap.
Hello Andrea,
From our side, we'd like to inform you that the resume generated by our platform is designed to be shared online easily and safely.
However, our team is always working towards a solution to solve any problem.
Please don't hesitate to contact our Customer Service team directly at [email protected] so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.
We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.
Thank you for your patience and understanding. We hope to hear from you soon.
Sincerely, Julia
ResumeCoach.com Team
Please help me I don't know what I'm doing. I want to send my resume to my email but I don't know how to do it
Hello Anthony,
We are sorry to hear that you have been unable to receive your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.
Please don't hesitate to contact our Customer Service team directly at [email protected] so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.
We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.
Thank you for your patience and understanding. We hope to hear from you soon.
Sincerely, Julia
ResumeCoach.com Team
I have been using another service, but I am totally satisfied with your
Hello Tuan,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Julia
ResumeCoach.com Team
Dear Fred,
Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.
We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.
We hope you have an amazing week and thank you again for choosing ResumeCoach!
Best regards, Julia
ResumeCoach.com Team
Hello Nur,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Julia
ResumeCoach.com Team
I can't download my Resume and I really dissapointed about your website when you already charge my money but do not let me download the documents.
Hello Huong,
We are sorry to hear that you have been unable to download your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.
Please don't hesitate to contact our Customer Service team directly at [email protected] so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.
We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.
Thank you for your patience and understanding. We hope to hear from you soon.
Sincerely, Julia
ResumeCoach.com Team
Everything is so detailed, easy to understand and helpful!
Hello Venetia,
Thank you so much for taking the time to leave us 5 stars!
Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.
If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.
Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!
Best regards, Julia
ResumeCoach.com Team
From the business
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Dan,
We are sorry for any inconvenience this situation may have caused you.
We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/
We look forward to your message.
All the best, Leyre
ResumeCoach.com Team