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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
Follow Shameka N.
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Business Owner
August 12, 2024

Amazing, Very Easy and Self-driven. I would recommend it to anyone at any stage in there career.

Date of experience: August 2, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Shameka,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

California
1 review
0 helpful votes
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Jewjfkejek vjrejre jrejrje rjejrje rjejrje jrejrjej jrejrjej

Date of experience: August 2, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Salome,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Great Job, I appreciate you helping me out on my journey. Will definitely recommend

Date of experience: August 2, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Caitlyn,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Maryland
1 review
0 helpful votes
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HOLA BUENOS DIAS ESPERO SE ENCUETRE MUY BIEN DALE SRVICIO A UN CLIENTE ES UNA GRAN ESPERIENCIA Y LOS MEJOR ES CUANDO ESE CLIENTE QUEDO FELIZ CON TU SERVICIO.

Date of experience: August 2, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Estimado cliente,

Muchas gracias por tomarse el tiempo de dejarnos una reseña tan maravillosa. Sus amables palabras son realmente motivadoras para todo nuestro equipo, y siempre estamos buscando maneras de ayudar aún más a nuestros usuarios o mejorar nuestro servicio.

Estamos encantados de saber que tuviste una experiencia positiva con nuestro servicio de atención al cliente y nos aseguraremos de compartir tus comentarios con el equipo. Nuestro equipo se enorgullece de ofrecer el máximo nivel de asistencia posible, y es fantástico saber que estamos cumpliendo tus expectativas.

Esperamos que tengas una semana increíble y ¡gracias de nuevo por elegir ResumeCoach!

Saludos cordiales, Meg

Equipo de ResumeCoach.com

NL
1 review
0 helpful votes
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Very easy to navigate trough the templates. I would def recommend it

Date of experience: August 2, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ivana,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Meg

ResumeCoach.com Team

California
1 review
0 helpful votes
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Payment issue after
August 12, 2024

Loves the product it actually got me the promotion but resume coach still charged me more

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 2, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Gabriel,

We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via [email protected] to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Natti

ResumeCoach.com Team

Oregon
1 review
0 helpful votes
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Super helpful website
August 12, 2024

Super helpful website. It made building my resume so easy. Thank you.

Date of experience: August 2, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jonathon,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Alaska
1 review
0 helpful votes
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I guess so it was easy to create my resume. It had enough information for me to fill out.

Date of experience: August 1, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Linda,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

AE
1 review
0 helpful votes
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It's good and very helpful to made cv for urgent basis. I can recommend to others

Date of experience: August 1, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Bryan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

New York
1 review
0 helpful votes
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Why do i have to pay at all to get a single resume i get using the extra stuff to make it look pretty might be extra but just to download dayum

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Jack!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]

Best regards, Natti

ResumeCoach.com Team

Ohio
1 review
0 helpful votes
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Good product!
August 12, 2024

Thanks for making this so easy to make process and all I'm happy!

Date of experience: August 1, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Forrest,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Bermuda
1 review
0 helpful votes
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Few things I would like to adjust but no where to adjust columns and margins. Would like to add titles to other columns and keep scheme when adding

Date of experience: August 1, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Joyce,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Natti

ResumeCoach.com Team

New York
1 review
0 helpful votes
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So Easy to use, I'm confident this resume will get my foot in the door!

Date of experience: August 1, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jacquetta,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Says it would be free it wasnt false advertising thanks for the crappy resume

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Dallas,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Natti

ResumeCoach.com Team

Nevada
1 review
0 helpful votes
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Thank you
August 12, 2024

Came across this site on google. Thank you, really good. I appreciate the auto generated cover letter that was free.

Date of experience: August 1, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Keyana,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Texas
2 reviews
0 helpful votes
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Easy to use platform for people to build their resume. Specially the AI generator tool helps a lot with the choosing of words.

Date of experience: August 1, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Not upfront about cost
August 11, 2024

Not upfront about cost. Cost should be noted at the beginning before going through the entire process of developing a resume on your platform.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Laura,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Natti

ResumeCoach.com Team

Iraq
1 review
0 helpful votes
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Easy site with many options to choose from. Thank you for this!

Date of experience: August 1, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Otto,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Illinois
1 review
0 helpful votes
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Hi!
August 11, 2024

Hi! I am in the process of changing careers. So far, my new resume looks great. Do you have any more advice?

Date of experience: August 1, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jennifer,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Natti

ResumeCoach Team

South Africa
1 review
0 helpful votes
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Great tool resulting in a professional CV. I will highly recommend it.

Date of experience: August 1, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Mariaan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain