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ResumeCoach Reviews Summary
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
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I have used this website to write a one time resume and it was supposed to be free, but at the end, after I put so much time and effort in it, I got notification that I can not download my resume as PDF unless I pay 0,89 Eur, which at the end I did (I didn`t want all that effort to go to waste). But, then I saw on my credit card statement that 14 days later they have charged me for additional 27,68 Eur. Turns out after paying 0,89 Eur, if you do not cancel your subscription within next 14 days, on the 15th day they will charge your credit card for full amount of 27,68 Eur and they will keep doing that every month untill you cancel the subscription. Long story short, this is a great tool for somebody who is actively in a search of a job and needs to change their resume daily, but for someone who just wants to write one-time resume, I would recommend paying 0,89 Eur and canceling the subscription rightaway to avoid complications.
Thanks for the assistance keep up the great work and helping others
Hello Deirdra,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Meg
ResumeCoach.com Team
Thank you so much, it was an excellent experience in your web site. I hope it will help me to find the job i dream of.
Hello Asma,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Meg
ResumeCoach.com Team
Had a great experience using the app. I hope every person I refer will also give a positive feedback.
Hello,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Leyre
ResumeCoach.com Team
The experience was pleasant. I just feel it could use some more and better font selections to make it more appealing.
Hello,
Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.
We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.
If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.
Once again, thank you for choosing us and we look forward to serving your needs again in the future.
Sincerely, Leyre
ResumeCoach.com Team
It was fast and helpful for completion with many format options to choose from.
Hello Sonya,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Leyre
ResumeCoach.com Team
This process was truly simple and easy. And i have not applied for a new job with a professional work resume in years! Seriously good service, did not know it cost about 3 bucks, but its worth it honestly. To God Be the Glory in Jesus Christ Name and The Mighty Holy Spirit Amen
Hello Michael,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Leyre
ResumeCoach.com Team
ףח,DSמ,שדךלמהש,םכהמ,שםכל מ,גשלכ מLלכג מה
פרםחה/פםגהמפגהמבש,כהמ
שלום יוסף ק,
תודה רבה שהקדשת מזמנך להשאיר לנו 5 כוכבים!
אנו מאחלים לך את כל הטוב שבקריירה שלך!
בברכה, Leyre
צוות
ResumeCoach.com
Good and helpful for me, quickly review and correct my resume.
It is easy and guide me in better processing.
Hello Kwan,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Leyre
ResumeCoach.com Team
Hello Dawn,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Leyre
ResumeCoach.com Team
$2 is not much. How ever is is not good practice to say your resume are free when they are not
Hi Nolan!
Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.
First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.
Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]
Best regards, Leyre
ResumeCoach.com Team
Senior Sales Executive Real estate
I am a customer-focused and articulate individual with a friendly and personable approach, strong time management skills, and the ability to listen carefully to client requirements. I have a real thirst for success and a proven track record of initiative, creativity, and motivation.
Hello Basheer,
Thank you so much for taking the time to leave us 5 stars!
We wish you all the best in your career endeavors!
Best regards, Elle
ResumeCoach.com Team
My experience was very good and fast and effective. I would do it again
Hello Reilly,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Elle
ResumeCoach.com Team
Some of my paragraphs were double spaced, I did not see how I could change that format.
Hello Craig,
We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!
Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.
We hope that you'll use ResumeCoach again for your professional growth and development.
Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base. If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/
Warm regards, Meg
ResumeCoach Team
The AI generated texts felt too generic. Great templates though, had to do a. It of rewording on my own.
Hey Karhl!
Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.
Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/
Have a great day!
Best regards, Amy
ResumeCoach.com Team
This system is an awesome system that allows for real time resume editing ability
Hello Christopher,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Amy
ResumeCoach.com Team
There were less options to add sections. You should inrease the section options to add such as volunteer experience, etc
Hello Robert,
Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.
We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!
If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.
Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.
We hope to see you again!
Best regards, Amy
ResumeCoach.com Team
I absolutely love my resume thank you for helping me up my job search and skill set
Hello Brooklin,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Amy
ResumeCoach.com Team
I had a good time using the web sight easy to use and fun lots of choices
Hello Joseph,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Amy
ResumeCoach.com Team
Could not edit and re download without wanting me to pay again.
Dear Evelyn,
Thank you for sharing your feedback about your experience with ResumeCoach.com, we're sorry that our service did not meet your expectations.
Please note that our premium service includes the ability to edit and download your document as a PDF or access our premium templates during all the time your subscription is active.
We apologize if this was not clear on our website. We value your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or concerns, please do not hesitate to contact us directly via [email protected]
Thank you for choosing ResumeCoach.com. We appreciate your comments and look forward to assisting you in the future.
Best regards, Amy
ResumeCoach.com Team
From the business
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ivana,
We apologize for any inconvenience you may have experienced using our service.
To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.
We value transparency and make this information clear on the payment screen before the subscription is purchased.
In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.
We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.
Thank you for your feedback and we hope we can serve you again in the future.
Sincerely, Elle
ResumeCoach.com Team