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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Minnesota
1 review
0 helpful votes
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Very streamlined and easy experience
August 19, 2024

I needed to upgrade my resume, and Google Docs wasn't cutting it to get the look I wanted. Using this tool I was able to import my old resume and it automatically arranged everything in a professional and aesthetically pleasing way. Would love if it was a per resume fee instead of a subscription but it is what it is.

Date of experience: August 9, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Micah,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Elle

ResumeCoach.com Team

Oman
1 review
0 helpful votes
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Satisfying
August 19, 2024

It is a good application for making a good CV. Most important AI is very helpful for making a good CV

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Anfal!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Elle

ResumeCoach.com Team

Ireland
1 review
0 helpful votes
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PROBLEM WITH SUSCRIPTION
August 19, 2024

I am very complexed by this situation. On July 25 I received an email from you warning about the renewal of my plan, at that same moment I made the corresponding procedure to cancel my subscription because I had already made my CV (canceling 1 €) but apparently the cancellation was not generated because today I am notified of a charge of 29 € in my bank account. I don't know if I did the procedure wrong or if it was due to problems with my internet connection that it was not generated as it should have been.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Maria,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to [email protected] so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Meg

ResumeCoach.com Team

Virginia
1 review
0 helpful votes
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I enjoyed the experience of making the resume The electronic version looks amazing. When it came time to print, I was unable to get my 3 page resume on three pages. The resume prints out tiny on a single page. I reached out to RC but never heard back.

Date of experience: August 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Melissa,

We are grateful for your valuable feedback.

Rest assured that we are working hard to improve our platform to make it even better.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Meg

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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Easy service to use!
August 19, 2024

Easy service to use! Thank you for allowing to get this completed in a efficient manner

Date of experience: August 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jonathan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Elle

ResumeCoach.com Team

New York
1 review
0 helpful votes
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Ha sido de mucha ayuda, realmente es una pagina muy practica y se maneja muy facil

Date of experience: August 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hola Victor,

Muchas gracias por darnos 5 estrellas. Estamos encantados de saber que ha tenido una experiencia positiva con nuestros servicios de elaboración de currículos y estamos encantados de haber sido útiles en su búsqueda de empleo.

Gracias de nuevo por sus amables palabras y por elegir Resumecoach. Le deseamos todo lo mejor en su carrera profesional.

Saludos cordiales, Meg

Equipo de ResumeCoach.com

Texas
1 review
0 helpful votes
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Having never made a resume, I was intimidated, but this site and process helped unbelievably! Thank you for making it available!

Date of experience: August 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Seth,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Fast and easy transaction! I had no issues with this seller. Great experience and communication.

Date of experience: August 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kristal,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Elle

ResumeCoach.com Team

Connecticut
1 review
0 helpful votes
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Great experience, super helpful and simple to use. Been trying to enhance my resume and this was exactly what I needed.

Date of experience: August 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Alexa,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Meg

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Very easy service,Very easy service,Very easy service,Very easy service,Very easy service,Very easy service,Very easy service,Very easy service,

Date of experience: August 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Gena,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Utah
1 review
0 helpful votes
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This was a lot easier then I thought it would be. I thought that this would be a little harder then it was

Date of experience: August 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Michael,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Elle

ResumeCoach.com Team

Qatar
1 review
0 helpful votes
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I don't like the subscription charges that I don't know from where it come and till now there is credit transactions happening I don't know why

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Tamara,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Elle

ResumeCoach.com Team

California
1 review
0 helpful votes
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Very easy to use and makes the process of making a resume very enjoyable.

Date of experience: August 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jacob,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Massachusetts
1 review
0 helpful votes
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Great page
August 18, 2024

Great page. Easy to make Resume/Curriculum Vitae, helped me a lot.

Date of experience: August 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Hanbin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Elle

ResumeCoach.com Team

Massachusetts
1 review
0 helpful votes
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Functions well, a couple silly formatting errors, but nothing you can't easily fix. Overall very good.

Date of experience: August 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Stephen,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Elle

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Easy, step-by-step application with great designs...

Date of experience: August 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ofri,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Croatia
1 review
0 helpful votes
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AI suggestions are more like chat bot options. Too rigid and google search results based.
Not an AI experience
Site is really user friendly and easy going
Previews are not big enough to review inserted data and some options require multiple clicks without a reason
All in all good:)
I wouldn't pay for it otherwise :)

Date of experience: August 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ivana,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Greenland
1 review
0 helpful votes
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First before i clicked the website it says it's free, first thing when i finished my cv i clicked download it says i have to pay 0.95 dollar,,,

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Nivi,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Meg

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Easy, intuitive
August 18, 2024

Easy to use and AI help was great. I found this suggestions to be somewhat helpful and sometimes irrelevant. But there were enough options to choose from to make it useful.

Date of experience: August 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jennifer,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Elle

ResumeCoach.com Team

California
1 review
0 helpful votes
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Great service!
August 18, 2024

Love the service they provide a great variety of styles and for a great price.

Date of experience: August 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Rocio,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Elle

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain