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Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Thought this was a free site did not know there was a charge until the end. I spent a lot of time working on the resume and then couldn't get it unless I paid.
Hi, Karin
Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume.
However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
I couldn't figure out how to delete/rename the section I created and was charged. I thought this was free
We love to hear from our customers, Daniel we're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback!
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We appreciate your valuable feedback, Frederick.
Very helpful website, did not know i had to pay for it though
We’re always here to land you a hand with your resume and cover letters, Anthony.
I found that the Summary options were limited and didn't expand to different options when selecting different job descriptions
Thank you for taking some time to review us, Amy! We love to hear from our customers as it provides us with valuable feedback that helps us serve customers like you better.
Amazing resume Templated. However I would just need 14 days access and need not to be u[graded to 4 weeks
Thank you for sharing your valuable feedback, Stephen!
If you're going to charge for this service, there should be more editing functionality.
We appreciate your feedback, Donna we're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback!
I dislike the fact that I'm made to rate the site at this present time.
Thank you for sharing, Shannen we’re always open to suggestions on ways we can improve and thank you for providing us with your feedback.
Good formats, should do billing differently like a one time payment to get the resume.
We're always open to suggestions for improvement, Brittany please do not hesitate to reach out to us with more of your feedback!
I loved your service until your program cut of certifications and this dumb review could not be minimized.
We’re always open to suggestions on ways we can improve and thank you for providing us with your feedback, Sherree.
Very user friendly for us low tech people. It made it so fun.
Thank you.
God Bless You,
Jan Burbank
We appreciate you detailing your satisfaction with our resume builder, Jan.
I guess advertised free template did not mean free resume.
Hi, ShyRonda
We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips. However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.
Great for the most part!
My recommendation:
After I was done, I realized that I forgot to enter one of the education.
In order to have the years of the education in timely order aligned, I had to delete half of the education I already entered.
It would be more convenient if it would be possible to add something between the already entered information.
We’ve taken note of your feedback and it’s much appreciated, Marina. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.
Quick and easy way to write a resume, when you don't know where to start or what to say.
We truly appreciate the four-stars, happy customers make our days brighter, Eldred.
I didn't expect to have to pay for anything. Was there some small print somewhere?
Hi, Chenelle
Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume.
However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
This was really helpful and incredibly easy to use.
Our team is committed to providing excellent service and it’s great to hear we delivered our promise to you, Dave. If you need further help, let us know!
Provided all the necessary information just for me. Easy to use and affordable.
We appreciate you detailing your satisfaction with our resume builder, Sierra.
I can't find the resume I just spent over an hour creating.
Thank you for letting us know about this, Whitney we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.
Answer: Hello Barry, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Please cancel my membership I no longer need it Thank you
Answer: Hi Brian, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Carroll, You are able to download the. Txt version of your resume with our free service. Please try this and if you still experience an issue, do not hesitate to reach back out to us. Thank you.
Answer: Hi Brigitte, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Theresa, It sounds like your account was not canceled before the end of the 14-day trial, which as we indicate in the terms of our subscription, must be canceled either through your account or by contacting us to avoid rolling over into the monthly subscription. Please send us a message directly to: [email protected] with your Account ID or the email associated with the account and we will process that request for you.
Answer: Hello Urvashi, Could you please send us an email directly to: social@resume-now with your Account ID or the email associated with the account so that we can look into the matter for you? Thank you.
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now


Thank you for the awesome feedback, Susan we rely on input from customers just like you to make our service even better.