Restaurant.comReviews 866

I have used this location for years. Tonight I had a $32 order: a pizza and cinnamon sticks.
I ordered a Bold Fold with regular pepperoni instead of the spicy and I wanted extra icing for the cinnamon sticks. I received a Big Fold with no pepperoni and did not get the extra icing. I called and all the Manager wanted to do was give me a $7 credit for my $32 order. After all the money I have spent with them and all he wants to give me is a $7 credit! Never again will I order from them again. They can keep their credit and lose my business. The manager was very rude.

"... Please try again later." I've been trying to exchange my certificates (out-of-business restaurants) since October 14 (5 weeks), and this is the response I've received every time. No response to my emails. I'm glad all I lost were the almost-useless airline miles I swapped for these completely useless certificates. Don't waste real money on this scam... And here's an update: As of 4/12/16, they still "could not exchange at this time..." You're all shocked, right?

Definitely the worst purchase I made all year. I will swear in court to a judge that they are thief's who stole my money. They say a server problem lost my data but they have every detail including my user name and password. The only data they lost was the money placed in my account. The time I did use it the restaurant raised the price after I presented the coupon so adding what I paid Resaurant.com it cost me more.

I finally got a reply from their customer service and now they tell me that they don't save funds in your account. I was told you have to spend it while you are logged in because when you log out POOF! Gone! The fact is it's rigged every way possible for you to loose. Before you spend a dime talk to the restaurant first. They will probably give you a better deal so they don't have to file a claim and get jacked around for their money.

Had a wonderful lunch today at Ocean beach rosters in Ocean shores wa. The staff was just
Great so is the atmosphere. The reastaurant was clean an neat as a pen. Great lattes and SUPER deserts. I highly recommend this for your dining experience.
I never write reviews but just had to, this place is a hit. My wife still cannot believe how great the sandwiches were. Go there you will not regret it.
Thanks for reading this review.

Terry Johnston, Seattle, wa

Bad experience! Never ever buy again! When you buy certificate, there's no restrictions until you bought it and listed minimum amount must be used. Really? That really shocked me! If you buy $10 certificate for $5, you have to spend minimum $20! Technically you save only $5 on $20! I bought $50 certificate for $20! Minimum use $75! Not worth it! We have only 3 people in the family! Can't use that much at one time! Some restaurants not valid buffet or happy hours! Be careful when you use! You might have to order a whole lot!

I have been using Restaurant.com for years. Sure every once in a while the
Restaurant goes out of business and you must then exchange your certificate for
A different one that is in business. Rarely, happens to me. It appears from reading
The negative reviews that people don't understand how the certificates work. If you
Purchase a $25.00 certificate (often for $5.00) you may use that certificate at one
Of the participating restaurants on the website. Each certificate clearly indicates that
To utilize the certificate there is a certain amount that must be spent. Usually, on a $25.00
Cert. You must spend 40-50.00 dollar and only use at that restaurant once a month. The trick
Is to find a restaurant that you like or frequent. I see nothing wrong with the spending limit
Since my check for my wife and I always exceeds the spending limit and it is very nice to
See the check with a $25.00 deduction on the balance. In N. J. some of the very best restaurants
Participate. Buy the certificate, print it, and read the conditions as to spending and any other
Possible limitations. It is a great savings and I probably buy 25 certificates or more annually. If I am going to an unfamiliar restaurant I usually call to make sure they are still participating before
I leave or make a reservation. On those rare occasions where the restaurant is no longer participating you can exchange your certificate on Restaurant.com. Learn how to use the site
And you will appreciate getting $25.00 off your check each time you dine out.

Got a card as a gift and I just wanted to search the site for a restaurant I want to go to tonight. They don't provide a search function for a specific restaurant name, just by location. Yes you can sort by A-Z but we live in Milwaukee so that results in having to page through pages of restaurants. I am sure it is designed this way to drive you toward the restaurants that are participating but super time consuming and annoying to their customers!

As a business who had them then stopped using them... Harassment would be put it mildly.
They call a few times a week almost every week asking if we would like use them again. Even after talking to a "Manager" to take us off thier list and that never want to use them again, we still get calls... They alaways say yes we take you off our list and after six months it hasn't happened... And no one will give their name a reference point to who said they would take us off their lists..

I bought two restaurant.com coupons for a restaurant that I frequent. I went there two days later. The owner said that he never had any dealings with restaurant.com and could not honor any coupons. The owner said that he had received a few coupons in the days before I got there and did not make any deals with this company. They also took a copy of my coupon to cope with this problem. Do not give any money to this company. They also offered an additional $10- restaurant.com coupon which I did not receive. Do not lose your money to this company.

There are some great deals on this site/app. I've used many restaurant.com deals successfully but a few months ago I went to try to use one and the owner for the restaurant said they don't accept them and didn't give restaurant.com permission to create them. I emailed restaurant.com about it 5 times and received no reply. Their app is incredibly glitchy and even their site doesn't work when I try to complete transactions sometimes. If you can get restaurant.com to work, it will usually produce good results but if you have a problem, you're on your own. Great deals, HORRIBLE customer service.

Hi,

We got a free $100 giftcard for resturants.com when we rented 5 tuxs from mens warehouse. The deadline for this promotion was sept 24th. We went the beginning of September to mens warehouse to make sure we got our giftcard. A month later, NO GIFTCARD. The woman at mens warehouse has called your company 4 times. Each time they say the same thing "we will send it". I have no gotten any emails, I checked my email, spam, junk folder as well as my fiancés. WHEN ARE WE GETTING OUR GIFTCARD? We are ready to file with the BBB. We called you again today, to hear it will be sent. My question is, is how long does it take to send an email? You are online when you're over the phone with us, because you pull up our info. This is absolutely ridiculous. We noticed you have horrible reviews too, I wonder why. Please send us what we are owed. We shouldn't have to ask a 5th time. This is truly getting out of hand, and totally not necessary. Don't make promotions you can't keep.

BTW- We got this promo at a bridal show, and later got an email and postcard clarifying it. So this wasn't any online promo we came across, it's legit.