Restaurant.comReviews 866

We were given a deal where we could get 2 movie tickets and a $100 restaurant giftcard for $30. We read the fine print which stated you could choose from lots of restaurants and did not list any additional fees or strings attached. So we purchased it. Once you purchase it and try to redeem the code comes the load of crap. There were only 10 restaurants to choose from(mostly rinkydink locations, the nicest one being a bistro in a hotel) and only 2 in our actual city. Then you can not use the value on one visit. It has to be broken down into increments based on each restaurant and each place you had to spend double the certificate amount to be able to use it. So basically if we wanted to use the $25 certificate which was the largest it could be broken down into, we would have to spend $50 to get $25 dollars off. And you would have to get 4 certificates to get the value(or even more complicated break it down into $5 certificates for other restaurants) and you can only use 1 certificate per visit with only 1 visit allowed per month. Which means we would have to go 4 separate months and spend $25 to $30 each time on top of using the certificate. Which means you did not get the $30 great deal. You actually have to spend a total of around $160. And it lists none of this "extra" costs and strings and crap in the original fine print, it's after you have already wasted your money and cant get it back. Plus the website is complicated and crappy. I wouldn't ever purchase anything to do with restaurant.com ever again and would not ever recommend it to anyone ever. It's a huge lie and a total scam. Waste of time and money.

If I could give them a -10 I would!
It says no where when purchasing the certificates that you can only use 1/purchase. I purchased 100.00 worth of certificates for a restaurant while on vacation only to be told I can use 1 25.00 certificate/visit and even per month!
WTF am I going to do with the other 75.00 I have there.
It doesn't explain this until after the purchase has been made! GO TO HELL RESTAURANT.COM
I'm on vacation and nearly broke my bank buying the certificates then had to still pay 100.00 for my meal!

I bought 7 $50.00 restaurant.com cards and did not know tgat you do not get the $50.00 value. You have to buy a restaurant or businesses certificate and they have a minimum that you must spend to redeem restaurant.com. But they problem is that I cannot buy enough certificates to cover the purchase requirements. I wanted to order the $65.00 amount required from Midnight Perfumery, but they only accept 1 $25.00 certificate and I have to pay the other $40.00 out if pocket. How is this a good deal? I am out money all the way around.

Don't get fooled by the prices shown on their website or promotions as it is not worth it when you try to redeem what you purchased. Like most customer's complaints, redeeming the vouchers is a joke - that is if you can login to their website at all. Their website is unresponsive just attempting to login (either via a laptop or mobile phone/app) so if you can't login and view your vouchers, you can't redeem. Avoid, Avoid, Avoid - you have been warned...

Please trust me. I am just like you; college grad, looking for good deals for the girlfriend and myself. Ignoring websites like this because they're cheesy and people just complain. I bought the $100 gift card thing from Groupon, and thought it was an epic deal, too good to be true. I looked up one review of someone who was happy with it. And because of the pressure of the Groupon being limited-time-only, I bought it.

I didn't realize that you cannot combine "certificates", it is designed such that you will *always* have a balance at the end of your meal. To places you wouldn't usually go because they're struggling businesses. I'm sure I won't use any of the money on the card. I'll chalk this one up to a loss. You should avoid that.

I've used so many of these certificates to save a lot of money. For instance, I was able to get a $25 off $50 certificate to a nearby deli for just $4! I ordered a ton of food for a fraction of the price. Such a great deal. Now, there's one place with the same $25 off $50 and they are terrible at redeeming the certificate--always making excuses--"dine-in only, can't be ordered online, etc." even though there are NO such limitations within the conditions. But you can always exchange those for other certificates using a PC (this option isn't available on mobile sites). Basically, you can find great deals and save money if the business owners honor their deals. There are always promotions through restaurant.com so always check. Usually you can get $10 certificates for just $2.

One and only time I'll ever try Groupon. Bought a ultimate date night package that claimed to be vocher for 39 which was to include $100 for restaurant and two movie tickets. Movie tickets were great. But really the restaurant "gift card" was really a paid for coupon, as I soon realized the fine print of the "100" not only had.to be divided between chosen restaurants. So each you could only redeem at small amounts. So 15 to such and such restaurant. Not only these small increments, but also, you had to spend an ADDITION the matched amount or more. So basically a buy one get.one free type deal, which is great. But don't advertise such as a gift card. Waste of money

Restaurant.com is a rip-off and a joke. Got a free coupon from a car deal close to home. Went to use it the next day think it would be nice to get a meal and not come out of girlfriend pocket(me not working now). Got there and ate, only to find out when time to pay that the coupon wasn't honored because they have a (50$ min cost to use it). So the joke on everyone that uses this site not getting a deal just a big headache!

I purchased several restaurant.com coupons, but have wasted so much of my time trying to make things work. The website and app are both terrible. Lot of basic features don't work correctly. For instance, if you have 2 gift cards of $5, you can't use it to purchase one coupon of $10. The website does not recognize this. Some restaurants have stopped accepting the coupons. Most of the restaurants part of this program don't like accepting the coupons, even though they offer them here. One of the restaurant mentioned that if we want to use this coupon, they would levy a gratuity of 15% even for take away orders, and we should not argue against this. I feel like I am trying to force the restaurant to give a discount. And had this experience from multiple restaurants. So, the entire process makes the customer suffer in the end. I have wasted my time and money behind this, so would recommend others to be away from this.

I purchased a Restaurant.com certificate for O'maddi's Deli and Cafe in Northfield, VT.

When I presented the restaurant.com certificate for O'maddi's Deli and Cafe in Northfield, VT to the cashier she informed me they no longer accept these!
She said the reason was because too many people have used and re-used these certificates.
She never offered to make it right.

Great in concept.

ABSOLUTELY TERRIBLE in execution.

I received a promo to basically get a Restaurant.com certificate for free. Too bad I can't use it! The website is stuck in the early 90s and the app is garbage. I've been trying for weeks to access to Restaurant.com to retrieve my certificate but it will NOT let me. The log-in screen freezes.

Hilarious that the app has a banner ad for... THE APP YOU'RE ALREADY USING?

I would NEVER spend my own money on this.