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RepairsUniverse

3.8

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RepairsUniverse Reviews Summary

RepairsUniverse has a rating of 3.8 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RepairsUniverse most frequently mention screen replacement, free shipping and high quality. RepairsUniverse ranks 2nd among Mobile Repair sites.

service
167
value
166
shipping
167
returns
163
quality
167

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Canada
1 review
0 helpful votes
Follow Frances D.
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The parts worked great and it got here on time, and the site is easy to use... what else is there to say very happy with how everything came out!

Date of experience: August 12, 2018
Canada
1 review
0 helpful votes
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You are great!
August 12, 2018

Everything comes packaged safely and arrives quickly! I couldn't be happier! Ohhh and I love the extra tools sent with just about every purchase I've made so far! Thank you! I tell everyone to order from you!

Date of experience: August 10, 2018
Canada
1 review
0 helpful votes
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Worked perfectly
August 7, 2018

Ood to know a repair can fix when the tablet gets dropped. Excellent directions on how to install the new screen on my Kindle. Wife and child very happy. Uick shipping.

Date of experience: August 5, 2018
Canada
1 review
0 helpful votes
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Every order I've placed with Repairs Universe has arrived quickly, all items have been correct, and the prices are reasonable. Couldn't ask for anything else. Will definitely buy from again.

Date of experience: June 30, 2018
Canada
1 review
0 helpful votes
Follow Jimmie B.
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Always the right parts shipped quickly and products are always of a high quality and standard. The service was great no fight to get a new screen.

Date of experience: June 18, 2018
Florida
1 review
0 helpful votes
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Terrible service
May 21, 2018

You pay for shipping to get your part, and if it is a non working part, you have to pay for shipping to give it back and get a refund just for the part. So their mistake and you end up paying. BETTER GET IT OF EBAY OR AMAZON!

Date of experience: May 21, 2018
Canada
1 review
0 helpful votes
Follow Cheryl W.
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Replacement came fast and in great condition with all parts. Will continue to shop at your site when needed.!
Thank You

Date of experience: May 18, 2018
Canada
1 review
0 helpful votes
Follow Rich M.
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I'm so happy to have to have my mobile restored. They were the right parts for my phone, and everything fit and worked as advertised.

Date of experience: May 14, 2018
Canada
1 review
0 helpful votes
Follow Mich B.
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I received this replacement screen extremely quick and it was super easy to install. The glass feels exactly the same as the normal s7 edge's back glass and I was very satisfied

Date of experience: May 5, 2018
Canada
1 review
0 helpful votes
Follow Jacky W.
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I ordered an iphone 6 complete screen and digitizer replacement and the build quality, shipping and packing quality, and overall quality is excellent. Alerts have had great experiences with the seller, never have any issues with products, would definitely recommend if your a do it yourself

Date of experience: April 20, 2018
Canada
1 review
0 helpful votes
Follow David C.
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Battery and tools arrived quickly and was easy to install. My iPhone 6 is working as good as new now. Much better than a whole new phone.

Date of experience: April 12, 2018
Canada
1 review
0 helpful votes
Follow Sally C.
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Got an insurance replacement which came with a loose back plate. Used this and it came out much better than the replacement from Google.

Date of experience: March 12, 2018
Canada
1 review
0 helpful votes
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Fast and Fair
March 2, 2018

I've ordered parts from a number of different retailers in the past. None have been as fast, fairly priced, or provided such quality parts. I will continue to do my business with RepairsUniverse for all my future repairs.

Date of experience: March 1, 2018
Virginia
1 review
0 helpful votes
Follow al e.
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Received part deferent from offered. After requesting a full refund including cost of return they changed item's description and refused pay for return. They charged almost nine $ for shipping. My return back cost was $3.64.

Date of experience: December 19, 2017
New Hampshire
1 review
0 helpful votes
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My experience was awesome. The website was easy to find what I needed, I received my package in the time promised and you can tell by the packaging they really care for your business!

Date of experience: August 30, 2017
Illinois
1 review
1 helpful vote
Follow Tim B.
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I have used this site for my amateur phone repair of about 20 phones. Delivery time is usually about 3-5 business days. The website is easy to navigate. Each item always has the initials from a quality check. Some of the phone screen options are confusing because there may be 3 options that appear to be the same product, but are different prices- this is due to aftermarket vs brand name parts within the part (such as OEM grade lcd/digitizers with aftermarket or brand lcd screens or glass). Their return policy is pretty strict. Unfortunately they are not as easy to reach on the phone as they used to be for questions. I also was unable to use the chat feature because no operator answered. Overall, however, I've been consistently satisfied and will continue to use them.

Date of experience: August 24, 2017
Florida
1 review
0 helpful votes
Follow Will W.
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Stay away from these people! I searched for a Galaxy tab a screen on their website. A Galaxy tab screen popped up and I ordered it. When I got it it didn't fit. They only refunded me for the screen, refused to pay shipping. I sent the tools back, they kept them, but didn't refund my money. They could care less about their customers. Before ordering you better read ever little thing (including the fine print). They are all about taking the money.

Date of experience: July 21, 2017
Louisiana
2 reviews
0 helpful votes
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Do NOT order anything from these thieves! I paid $9.98 extra for USPS First Class Mail because I wanted to receive my order in 1-3 days. Which is the stated delivery time for first class mail. Instead these idiots shipped it via UPS Innovation. Which is slightly faster than pony express. It took 9 days for me to receive my order. I did an online chat to find out why I did not receive the shipping method that I paid for and was told that I had to email customer service. I tried to call their phone number and there was no option to speak to anyone in customer service.
So I emailed them and told me that USPS First Class mail is 7-12 transit days. Which is a complete lie. I use USPS First Class mail regularly and I have never had any problems with transit times. They refused to answer follow up email when I continued to ask for an explanation. I am done with these crooks.

Date of experience: June 12, 2017
Pennsylvania
1 review
0 helpful votes
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Awesome service
May 18, 2017

The website is super easy to navigate and placing an order was a breeze. I was amazed at how fast I recieved my order as well and also being able to track my package with pin point accuracy was awesome. High quality product and I will absolutely be ordering again. This is my new go to.

Date of experience: May 17, 2017
Canada
1 review
0 helpful votes
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Very happy with the service very happy with the service very happy with the service very happy with the service

Date of experience: May 16, 2017

From the business

Quality replacement parts and repair guides for all your mobile gadgets!


repairsuniverse.com
Henderson, NV, United States