Ren's PetsReviews 24

My dogs food was discontinued so had to switch brands i got large bag of food and dog got diarrhea from it 3 weeks later with mixing it slowly dog still has diarrhea I went to return it not much is missing out off bag they dont except large bag returns this is wrong 30 day return policy and they keep record of returns I previously returned un open bag off dog food now they wont return large bag of dog food that making my dog sick they told me I've switched brands to many times well I've had to find food my dog likes since hers was discontinued

I started shopping for my pets at Ren's when it was a single store in the "outskirts" of Oakville. I remember when they started to develop their website. They have expanded exponentially since then but still have managed to maintain that country feeling and a sense of family amongst their staff. They have a huge variety of pet supplies. Delivery is fast and accurate. If there are issues they are quick to respond. They still have a local person that picks up customer service issues and will actually answer the phone and help you. I have since moved out of Oakville ut still shop at Ren's via their web site. I highly recommend checking them out!