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RedeemVacations

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high-value vacations from our partner companies at tens of thousands of hotels worldwide.
Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor.

In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.

RedeemVacations.com
300 S. E 2nd Street,
Suite600,
Ft. Lauderdale, Florida 33301.


redeemvacations.com
Ft.Lauderdale, Florida 3330, United States
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RedeemVacations Reviews Summary

RedeemVacations has a rating of 3.9 stars from 731 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RedeemVacations most frequently mention great experience, customer service and travel agent. RedeemVacations ranks 6th among Vacation sites.

service
146
value
132
quality
125
This company responds to reviews on average within 58 days

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16,171 reviews

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Virginia
1 review
0 helpful votes
Follow Valarie C.
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I won a trip and I a so excited!
April 13, 2021
Updated review

I won a trip and I a so excited! I love Orlando and I'm going to use this vacation for some much needed R&R. I haven't booked my stay yet but I'm scheduling dates ASAp

Date of experience: April 13, 2021

I won a trip!
April 12, 2021
Previous review

I won a trip!

Date of experience: April 12, 2021
Georgia
1 review
2 helpful votes
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I've been very disappointed in the availability of dates to travel. There are only 3 weeks for an entire year that even have 5 nights available which is what my voucher is for. I was told I would have "plenty of dates to choose from" - I'm sorry but 3 options is NOT plenty. I also think that making customers pay the resort taxes and fees to even see travel dates is wrong. If I had known that there weren't any dates that would work for me over the next year, I would have waited to pay those for now.

Date of experience: April 13, 2021
Mississippi
1 review
0 helpful votes
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Everything about it was love
April 13, 2021

Everything about it was love. It was cheap and nice.

Date of experience: April 12, 2021
Arkansas
1 review
0 helpful votes
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First time experience winning three nights hotel in Las Vegas thank you

Date of experience: April 12, 2021
South Carolina
1 review
0 helpful votes
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My experience has been good so far
April 12, 2021

My experience has been good so far. Ready to set a date for our trip

Date of experience: April 12, 2021
Australia
1 review
0 helpful votes
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No issues, easy to navigate
April 12, 2021

No issues, easy to navigate. Looking forward to our trip.

Date of experience: April 12, 2021
New York
1 review
0 helpful votes
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Very easy, paid the taxes, have not booked hotel yet but looking forward to it!

Date of experience: April 11, 2021
Texas
1 review
0 helpful votes
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Very simple
April 10, 2021

Very simple. Thanks can't wait for the vacation. To for all your help

Date of experience: April 10, 2021
New York
1 review
0 helpful votes
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Recommend by family, so far so good, no problems at...
April 10, 2021
Updated review

Recommend by family, so far so good, no problems at all registering

Date of experience: April 10, 2021

Recommend bu family
April 9, 2021
Previous review

Recommend bu family

Date of experience: April 8, 2021
Mississippi
1 review
0 helpful votes
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Haven't used it yet
April 10, 2021
Updated review

Haven't used it yet. So I can not tell you about my trip yet.

Date of experience: April 9, 2021

First time
April 8, 2021
Previous review

First time

Date of experience: April 8, 2021
Kansas
1 review
0 helpful votes
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I'm disappointed that there was only 1 hotel to book that is quite a long ways from the destination that I chose. There was no phone number to contact for help.

Date of experience: April 9, 2021
North Carolina
1 review
0 helpful votes
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April 9, 2021
Updated review

Great Savings fast and easy I wish it was more hotels on the beach to choose from without having to pay a lot more upgrade fees

Date of experience: April 9, 2021

Great Savings
April 8, 2021
Previous review

Great Savings

Date of experience: April 7, 2021
Texas
1 review
0 helpful votes
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April 9, 2021
Updated review

So far, activating the voucher has been an easy process.

Date of experience: April 9, 2021

So far, activating the voucher has been an easy process
April 8, 2021
Previous review

So far, activating the voucher has been an easy process.

Date of experience: April 8, 2021
Massachusetts
2 reviews
0 helpful votes
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April 9, 2021
Updated review

I gave to a local charity never expecting to win. I honestly didn't even watch the live video because I never in a million years thought I would win!

Date of experience: April 9, 2021

Found it online and gave it a try to see what it was...
April 8, 2021
Previous review

Found it online and gave it a try to see what it was all about.

Date of experience: April 8, 2021
Texas
1 review
0 helpful votes
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April 9, 2021

Thanks! I will be seto better review this experience once I actually redeem my voucher and experience the hotel accommodations.

Date of experience: April 9, 2021
Connecticut
1 review
0 helpful votes
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April 9, 2021

The site was very detailed and easy to use, which I appreciated.

Date of experience: April 9, 2021
Australia
1 review
0 helpful votes
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May 9, 2021

$#*!.
Only one hotel in cairns, how can that be?
Could not use my credit card to up grade my room.
Also my friend did one for byron bay and the two hotels where blocked out for 2 years.

Date of experience: April 8, 2021
California
1 review
0 helpful votes
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April 8, 2021
Updated review

Recommended for anyone that needs help with finding a place to visit.

Date of experience: April 8, 2021

Recommended
April 7, 2021
Previous review

Recommended

Date of experience: April 7, 2021
Massachusetts
2 reviews
0 helpful votes
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May 8, 2021

Unable at the moment to find a hotel in Vegas that I want to book. Satisfied I have 24 months to utilize the voucher which will give me time that hopefully other options will be available since I cannot switch the voucher to a different destination.

Date of experience: April 8, 2021
Florida
1 review
0 helpful votes
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May 8, 2021

There isn't much to choose from as far as dates go and only giving 1 hotel. Not impressed so far but we'll see what happens next year once those dates open up

Date of experience: April 8, 2021