Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Reddit

Reddit

1.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Reddit?
grey stargrey stargrey stargrey stargrey star

Reddit Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from perceived censorship and biased moderation practices. Many users express frustration over account management issues, such as difficulties in deleting accounts and unjust bans, which contribute to a sense of being silenced. While some appreciate the platform's diverse content and sense of community, the overwhelming sentiment is one of disillusionment with the site's environment, described as toxic and unwelcoming. This dichotomy highlights a pressing need for improved moderation transparency and user support to enhance the overall user experience.

This summary is generated by AI, based on text from customer reviews

service
175
value
169
shipping
42
returns
42
quality
80

We monitor reviews for authenticity

Norway
1 review
5 helpful votes
Follow Nils W.
Unfollow Nils W.
Share Review
Report Review

Reddit is just utter $#*! compared what it used to be. The app is completely broken and Full of bugs that have been there for years without fixing the issues. Constant problems with videoplayer playing in the background while opening other threads. Video player can't open up nor play. You can't sort anything on the front page by top, best or controversial on phone anymore. Sometimes I can't sort comments and sometimes I can. All controversy about politics aside, as a pure app and experience as a user, it's just completely broken and extremely frustrating to use compared to 5 to 8 years ago.

Again, the app just sucks

Date of experience: December 16, 2022
Missouri
1 review
3 helpful votes
Follow Bear C.
Unfollow Bear C.
Share Review
Report Review

$#*!, Absolute $#*!
December 15, 2022

Whoever started this site is either a single moron or a group of morons. What $#*! or $#*!s thought it was a good idea to require someone to have enough "karma" to post? This $#*!stick website needs to go out of business and lose most of its members. I understand the low rating.

Date of experience: December 15, 2022
GB
3 reviews
16 helpful votes
Follow Chris J.
Unfollow Chris J.
Share Review
Report Review

I posted in wownoob because I was having huge problems trying to do something in the World of Warcraft. I hoped to get a bit of a morale boost. However, when I did not understand some of the answers, people starting making hateful comments. What is worse, the moderators censored me and deleted the post rather than deleting what trolls and haters had said to me. Awfully upsetting and demoralising experience that made me cry a lot and led me to delete my Reddit account.

I am nearly 70 and do not find it easy to deal with all the complicated things in World of Warcraft. I need to click on things with my mouse rather than worry about pressing number keys as well, and I am not a computer programmer so I do not know how to make macros or what to do with them. People were mocking me for this on my post. For example, someone said "are you mentally challenged?" and got a vote of approval for this.

Date of experience: December 12, 2022
Canada
1 review
14 helpful votes
Follow Ben G.
Unfollow Ben G.
Share Review
Report Review

Recently a new user to the reddit platform. Not more than 2 minutes after posting the question "what does spirituality mean to you"; with a photograph of clouds in the form of a heart; a moderator blocked my account from posting and the moderator went as far as to insult me calling me entitled as if I feel then world revolves around me or that I'm owed something and called my photograph and question inappropriate.
Within these couple of minutes the platform showed that it does not respect anyone's free speech or rights to.expression.
Never expected to be insulted by an app or the moderators on an app for posting something beautiful but they did just that.
Emailed the contact available online but that's proving to be as useless as the mindset of the moderators.

Date of experience: December 11, 2022
Washington
4 reviews
9 helpful votes
Follow Caroline P.
Unfollow Caroline P.
Share Review
Report Review

Scum of the earth
December 10, 2022

I bunch of feeble-minded scum bags who couldn't with all of their combined efforts reason their way out of a brown paper bag.

Date of experience: December 10, 2022
New York
1 review
2 helpful votes
Follow Ahvent R.
Unfollow Ahvent R.
Share Review
Report Review

Too many colloquial, sub categories allowing naughty folks to get naughtier. It is really low-classed and nothing near what similar sites are... but then again, it is FREE so people feel free to be dirty while being anonymous

Date of experience: December 9, 2022
Maine
9 reviews
31 helpful votes
Follow Wilder C.
Unfollow Wilder C.
Share Review
Report Review

Was banned once for "threatening violence" in a post where I said people should stay away from a person's address who was threatening violence. I didn't use the service for a couple of years because that made me so angry. Just got another ban with a new account and I don't even know why. They won't let me see the supposedly offensive message and give no way to question it or find out what it's about. So they can literally just ban you with the claim that you said something wrong, without telling you when, where, or what it is. Sounds really fair huh?

By the way, whoever labeled Reddit as leaning left need to put the pipe down. Reddit admins have literall stated, word for word, that a threat from a right-winger to kill anyone who stepped on his property was acceptable because it came with a caveat, but "the only good Nazi is a dead Nazi" is a bannable offense. (not what I was banned for, but was shown in a screenshot.) Yeah, real left-leaning Democrats. -scoff-

EDIT: Two more things. Three days in a row I've requested information on why I was actually banned. Three days in a row I was ignored. Also, when you're "suspended," you can't report posts. So, if people are posting harassing things on your timeline, or someone is posting threats, incitements to violence, or hate speech, you can't even report them. So others can get away with blatant TOS violations, meanwhile you can't do anything about it because you're suspended for no apparently TOS violation at all.

Reddit is good for nothing besides the grossest of pornography and childish forums where people pretend to be mentally challenged. A website full of puerile man-children and perverts.

EDIT: Reddit does not consider someone spamming hate speech dozens of times in a row to be an infraction of their rules.

Date of experience: November 30, 2022
Georgia
1 review
9 helpful votes
Follow Bobo U.
Unfollow Bobo U.
Share Review
Report Review

Reddit is trash
November 26, 2022

It's trash str8 up never been on a social site that tries to tell me how much I can interact or Comment. I deleted that crap

Date of experience: November 26, 2022
Tennessee
1 review
6 helpful votes
Follow Michael L.
Unfollow Michael L.
Share Review
Report Review

Got permanently suspended from Reddit this morning. First I had received a 7 day suspension and all of a sudden the Admins decided to permanently suspend me.

Defend yourself? Reported and suspended.

Lose your temper against someone who harassed you first? Reported and suspended.

According to them I violated many rules and never gave me a reason permanently suspending my account, other than "harassment". Defending yourself against stupid reddit users is totally "harassment"!

While they (the Admins) would NEVER suspended accounts that are harassing people, being homophobic towards the LGBT+, etc. It's a whole disgusting mess.

I swear the Admins are petty and toxic. They're on huge power trips.

Date of experience: November 25, 2022
Australia
1 review
1 helpful vote
Follow John E.
Unfollow John E.
Share Review
Report Review

This is not the first time it happens. Here I am, casually browsing and posting on Reddit. Everything is fine... Until one day I wake up (always when you are sleeping) I get this message I broke the rules to many times and now I am banned because I have multiple accounts... I don't. I messages Reddit, because the message said I could, but nobody replied. I tried to delete my account but something went wrong and my account is still on Reddit.

Fun fact: I live in a dorm where we share the internet. I guess other people have a Reddit account too and Reddit sees multiple accounts from the same IP.

Fun fact 2: Did you know you can add multiple accounts to the official Reddit app? Why add that functionality if you get banned for having multiple accounts?

Date of experience: November 24, 2022
Canada
1 review
4 helpful votes
Follow J M.
Unfollow J M.
Share Review
Report Review

Will never use again, it's absolute garbage. If you love censorship and moderators that ban you for literally nothing this is the app for you.

Date of experience: November 21, 2022
Australia
1 review
2 helpful votes
Follow Peter W.
Unfollow Peter W.
Share Review
Report Review

I installed Reddit as I was curious about a topic. It kept messaging me and I thought I silenced it as I don't want notifications. It happened 2 more times despite being silenced so I uninstalled it but I'm still getting notifications about user agreement updates etc. I can't complain as the email address is not monitored and I can't complete the form as I don't know what version I uninstalled! All I can do is give this poor review I guess. On top of that to add insult to injury in order to post this review I had to subscribe to yet another site who I'm sure will be just as hard to get rid of. (SiteJabber) How do I get rid of Reddit once and for all?

Date of experience: November 20, 2022
Washington
4 reviews
10 helpful votes
Follow Caroline P.
Unfollow Caroline P.
Share Review
Report Review

Scam artists
November 18, 2022

They clearly post bots' posts primarily. The idiots don't even try to disguise the bots, making their icons eerily similar to Reddit's icon. This is disgustingly insulting. They are basically assuming the public is stupid and won't catch on to the glaringly obvious.

Date of experience: November 18, 2022
Australia
1 review
28 helpful votes
Follow Undercoverangel A.
Unfollow Undercoverangel A.
Share Review
Report Review

I Hate Reditt!
November 11, 2022

Got banned for promoting child porn which is completely outrageous! I'm 4ft11in and 72lbs but 29 years old ffs! Just because I'm tiny and Asian that was considered child porn... I'm never been so insulted in all my life. It's 100% racism, that's all I can think it is... of course there is no one to reply to my emails to them!

Its just impossible to believe this happened to me, I have linked a picture to prove it.

Date of experience: November 11, 2022
Texas
1 review
5 helpful votes
Follow John R.
Unfollow John R.
Share Review
Report Review

Moderators biased
October 19, 2022

On some subreddits like politics or World News. When you post some things they'll ban you. What your saying is the truth but the moderators appear to have a imperialistic American/Israeli view. If you ask the moderators why you were banned no response is given. So. In essence you're being censored and freedom of speech isn't applicable in Reddit. What I posted wasn't hate speach but it wasn't in favor of Israel's/America's imperialistic view. They can't handle the truth so they ban you.
The next day truthout.com comes out with an article and the topic is Joe Biden agenda of world domination. So do I recommend Reddit.com. After almost 9 years as a member I've come to the conclusion there's to much bias censorship. There's no one to moderate the moderators.
Rolmbo

Date of experience: October 19, 2022
New Jersey
5 reviews
15 helpful votes
Follow guest g.
Unfollow guest g.
Share Review
Report Review

Seems very similar to fkbook. For a site that claims to be tolerant and unbiased, it's extremely intolerant and biased. Specifically the owners/administration support the wrong political agenda. It seems whoever disagrees with them gets banned. I had been unjustly banned and suspended several times for no reason at all. I suspect the mods, staff, administration were biased based on my comments, which never violated any rules, but it was convenient for them to make it a violation. I give zero stars. The founders created a discussion forum platform where nobody can disagree with anything. Even the most trivial topic can lead to a ban or suspension if one user disagrees with the other. Users report comments and mods or reddit staff ban/suspend. They don't bother to learn the facts about anything. If they have their own views, tolerance, acceptance of opinion of others, fact verification is not their thing. I strongly advise against engaging in arguments with other users, even if they are very wrong. Idiotic karma points increase the more you agree with everything and praise other users, even thought they may be very wrong.

Date of experience: October 17, 2022
Iceland
1 review
5 helpful votes
Follow Lísa Á.
Unfollow Lísa Á.
Share Review
Report Review

Former paying customer.
September 30, 2022

I have been a paying customer for two years, never posted any controversial, just liked stuff and commented rarely.

Today I was perma banned. They gave no explanation, no warning, nothing.

Forgive me if I sound salty, I suppose I am. I expected just a small shred of decency and didn't even get that.

Date of experience: September 30, 2022
Nevada
1 review
13 helpful votes
Follow Monty k.
Unfollow Monty k.
Share Review
Report Review

Botes and biased moderators
September 25, 2022

One of the many dangers of Reddit, much like Wikipedia, is the fact that anyone can publish links to the site in the hope of having their content seen and it making the fabled front page. The problem is that unlike Wikipedia what they enter doesn't have to be accurate, truthful or even real.
The moderators often will ban you if they don't like your opinion even if said respectfully. Very biased and promotes group think not critical thinking.

Date of experience: September 25, 2022
Missouri
1 review
20 helpful votes
Follow Shaun C.
Unfollow Shaun C.
Share Review
Report Review

Reddit is a joke
September 18, 2022

If u post anything not pro demarcated you get banned. But it's ok for Black People's Twitter on there to make racist comments about white people.

I got banned for saying kids in the inner city need to put the guns down and stay in school. But I guess the things in the picture that other people posted is ok.
Date of experience: September 18, 2022
Georgia
1 review
9 helpful votes
Follow Daisy F.
Unfollow Daisy F.
Share Review
Report Review

Reddit will eventually be brought down by it's low quality and hostile content producers. Children and intelligent individuals need to stay away. I'm blocking this site on all devices.

Date of experience: September 17, 2022