On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Redbubble Reviews Summary
Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast shipping. The shirts came out true to size. Very satisfied.
Every order I made arrived in a timely fashion and the product quality is superb. Have yet to be disappointed.
My daughter ordered 2 shirts from you for the first time and not really knowing what the sizes were like, ended up with1 that was a bit on the small side. Your customer service/exchange team was great - they were very helpful in the exchange process and suggested that we keep the shirt that was too small and sent us one of the right size at no cost! Very impressed with the customer interaction and looking forward to buying more clothing from you in the future! Thank you!
I placed the order, it arrived promptly, looks fantastic, fits the way it should, washing instructions were clear. A fine experience.
Good quality shirt (love American Apparel brand!) and really fast shipping! Would buy from again and have already recommended them several times!
I love the quality of the products Redbubble offers. My only criticism and the reason they do not get 5 stars is because items take 'forever' to ship!
I love that you are given the opportunity to actually customize your apparel. They give you a myriad of selections of style, color, and cut of the shirt. Almost no one else is as flexible as Redbubble is. And yes it's a little but more pricey, but you're paying for a quality product just the way you want it. They really set the standard for custom silk screen apparel. The shirt I ordered looked just as good, if not better, than the sample I picked out online. All of that being said, I will DEFINITELY be using them again in the very near future.
We ordered the tee shirts my daughter wanted & they were shipped in a timely fashion.
I made a mistake and ordered the wrong size. They promptly shipped a replacement, sent a sweet email, and told me not to bother sending the other one back. What's not to love? My new favorite vendor!
The merchandise is always amazing and they have the best customer service I've found
Excellent customer service. Easy website navigation and outstanding choice of designs. I'm a little unsure of how long the print will last in good condition on the shirt. It seems a bit prone to cracking/peeling. Otherwise I would have given 5 stars. Also a bit pricey.
Redbubble gave me prompt service with original artist designs. I'm definitely coming back when I have the money to buy some tops. Thanks!
Everything about Redbubble is great, right down to the tags! I love their site and will order from them many more times.
Everything came very expediently. Very comfortable and high quality images. Decals ordered are water resistant (borderline waterproof) which I don't remember seeing, but a welcome bonus for things I used on a water bottle!
Nothing was wrong with the service, but I guess I expected a different product. The Logo on the shirt was too small and it was centered in a weird way on the shirt. I wish there was a way to at least control the positioning on the shirt.
All of my products purchased have been exactly what I expected. I love the creative items I can't find anywhere else. Shipping is really fast also.
Redbubble is by far, the most fascinating domain for buying t-shirts and similar goodies.
The variety and the level of artistry that is involved with the designs is simply impeccable and peerless! I would shop more from Redbubble as there is no other place which can satisfy my t-shirt demands and desires.
Very good! No problems, good follow up and correspondence during the process. Thank You.
I ordered a tee shirt over a month ago. Paid in full but I've yet to receive it.
Awesome, Amazing, and fast delivery! Great products!
From the business
Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Marketplace Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members